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Author Topic: RATP (Paris) on civility  (Read 1475 times)

Offline BrizCommuter

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RATP (Paris) on civility
« on: August 04, 2012, 09:03:18 PM »
http://www.ratp.fr/en/upload/docs/application/pdf/2012-01/e-bookratp_def_2012-01-19_16-52-3_429.pdf
RATP white paper on civility. Slightly more intelligent than QR's patronising politeness campaign. Interesting read.

 

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