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Author Topic: Advertisements by QR regarding courtesy  (Read 2994 times)

Offline Fares_Fair

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Advertisements by QR regarding courtesy
« on: August 30, 2011, 11:33:00 AM »
Hello All,

I saw an advertisement (in cartoon drawing format) in the mX newspaper yesterday afternoon promoting courtesy and etiquette on services.
It was a 'hand drawing' of John standing up for Mary who had a leg in a cast and John was standing by the priority seating area.

Funny thing was that there were 2 seats there anyway and he could have stayed put.

The gist of the ad is of course very good.
This issue has been raised previously in our CRG meeting about 6 months ago.
We also requested announcements to the same effect but to date have never heard one.

Still, very good work QR.  :-t

Regards,
Fares_Fair.
Regards,
Fares_Fair


Offline petey3801

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Re: Advertisements by QR regarding courtesy
« Reply #1 on: August 30, 2011, 01:31:23 PM »

We also requested announcements to the same effect but to date have never heard one.



That's one thing I sincerely hope does not get adopted. There are already a plethora of announcements that are supposed to be done throughout the journies, but it is just becoming way too much. Too many announcements gets very annoying very quickly.
All opinions stated are my own and do not reflect those held by my employer.

Offline Fares_Fair

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Re: Advertisements by QR regarding courtesy
« Reply #2 on: August 30, 2011, 04:35:51 PM »

We also requested announcements to the same effect but to date have never heard one.



That's one thing I sincerely hope does not get adopted. There are already a plethora of announcements that are supposed to be done throughout the journies, but it is just becoming way too much. Too many announcements gets very annoying very quickly.

Who makes the announcements, the driver or the guard ?
I understand that announcements can get annoying to passengers if constantly repeated - but once near the start of a journey is ok.
Everything in moderation is the key.


Regards,
Fares_Fair.
Regards,
Fares_Fair


Offline p858snake

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Re: Advertisements by QR regarding courtesy
« Reply #3 on: August 30, 2011, 04:40:39 PM »
but once near the start of a journey is ok.
And where is the start of the journey for those that don't get on the starting/terminating stations?

Offline petey3801

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Re: Advertisements by QR regarding courtesy
« Reply #4 on: August 30, 2011, 04:59:42 PM »

We also requested announcements to the same effect but to date have never heard one.



That's one thing I sincerely hope does not get adopted. There are already a plethora of announcements that are supposed to be done throughout the journies, but it is just becoming way too much. Too many announcements gets very annoying very quickly.

Who makes the announcements, the driver or the guard ?
I understand that announcements can get annoying to passengers if constantly repeated - but once near the start of a journey is ok.
Everything in moderation is the key.


Regards,
Fares_Fair.

Guard makes all announcements.
All opinions stated are my own and do not reflect those held by my employer.

Offline Gazza

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Re: Advertisements by QR regarding courtesy
« Reply #5 on: August 30, 2011, 07:04:33 PM »
Quote
There are already a plethora of announcements that are supposed to be done throughout the journies, but it is just becoming way too much.
I wish some guards would realise that newer trains do it automatically, so they can feel free to keep quiet and not repeat announcements over the PA 5 seconds after the computer just did it  :thsdo

Offline O_128

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Re: Advertisements by QR regarding courtesy
« Reply #6 on: August 30, 2011, 08:24:00 PM »
Quote
There are already a plethora of announcements that are supposed to be done throughout the journies, but it is just becoming way too much.
I wish some guards would realise that newer trains do it automatically, so they can feel free to keep quiet and not repeat announcements over the PA 5 seconds after the computer just did it  :thsdo

+1000000, and no one needs to know which side the platform is on.
"Where else but Queensland?"

Offline Arnz

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Re: Advertisements by QR regarding courtesy
« Reply #7 on: August 30, 2011, 08:38:11 PM »
Quote
There are already a plethora of announcements that are supposed to be done throughout the journies, but it is just becoming way too much.
I wish some guards would realise that newer trains do it automatically, so they can feel free to keep quiet and not repeat announcements over the PA 5 seconds after the computer just did it  :thsdo

+1000000, and no one needs to know which side the platform is on.

Some trains may go to the other platforms than their normal ones (wrong road) for operation reasons (eg a breakdown blocking a track).  Perhaps then, the "platform on the left/right" should be said by the guards.
Rgds,
Arnz

Unless stated otherwise, Opinions stated in my posts are those of my own view only.

Offline Golliwog

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Re: Advertisements by QR regarding courtesy
« Reply #8 on: August 30, 2011, 08:43:55 PM »
Also, I thought the whole point of the platform side announcements was not for your average joe commuter, but for the visually impaired. Just because we can see where the platform is, doesn't mean everyone else can.
There is no silver bullet… but there is silver buckshot.
Never argue with an idiot. They'll drag you down to their level and beat you with experience.

Offline dwb

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Re: Advertisements by QR regarding courtesy
« Reply #9 on: August 30, 2011, 08:59:31 PM »
Quote
There are already a plethora of announcements that are supposed to be done throughout the journies, but it is just becoming way too much.
I wish some guards would realise that newer trains do it automatically, so they can feel free to keep quiet and not repeat announcements over the PA 5 seconds after the computer just did it  :thsdo

+1000000, and no one needs to know which side the platform is on.

I disagree, you see people at the wrong door all the time. I do however agree all announcements should be as minimized as possible.

Offline O_128

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Re: Advertisements by QR regarding courtesy
« Reply #10 on: August 30, 2011, 10:27:47 PM »
Also, I thought the whole point of the platform side announcements was not for your average joe commuter, but for the visually impaired. Just because we can see where the platform is, doesn't mean everyone else can.

the visually impaired seem to cope everywhere else
"Where else but Queensland?"

Offline Golliwog

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Re: Advertisements by QR regarding courtesy
« Reply #11 on: August 30, 2011, 10:35:20 PM »
Also, I thought the whole point of the platform side announcements was not for your average joe commuter, but for the visually impaired. Just because we can see where the platform is, doesn't mean everyone else can.

the visually impaired seem to cope everywhere else


Most other places aren't a symettrical tube with no indication of which door will be open and which is locked. How is a blind person meant to work it out, other than by trial and error?

EDIT: Clarity.
There is no silver bullet… but there is silver buckshot.
Never argue with an idiot. They'll drag you down to their level and beat you with experience.

Offline HappyTrainGuy

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Re: Advertisements by QR regarding courtesy
« Reply #12 on: August 31, 2011, 01:34:21 PM »
Especially when some of the EMUs don't even have a beeping noise at the doors once they've been released.
"What housing crisis?? There are plenty of free mobile apartments rolling around on the rails every day"

Offline ozbob

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Train Etiquette
« Reply #13 on: September 15, 2011, 06:49:02 PM »
Twitter

QueenslandRail Queensland Rail
Lots of feedback about #trainetiquette incl. priority seating. You'll see posters, now a gentle video reminder: http://ow.ly/6uUVl
2 hours ago

===============

QueenslandRail Queensland Rail
Good night all. Don't forget to watch our first #trainetiquette video: http://ow.ly/6uYct and we'll be back at 7am. Until then 13 12 30
47 minutes ago
Half baked projects, have long term consequences ...
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Offline ozbob

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Re: Advertisements by QR regarding courtesy
« Reply #14 on: May 09, 2012, 03:40:20 AM »
From the Couriermail click here!

Joke Queensland Rail train etiquette posters go viral

Quote
Joke Queensland Rail train etiquette posters go viral

    by: Robyn Ironside
    From: The Courier-Mail
    May 09, 2012 12:00AM

QUEENSLAND Rail's online train etiquette campaign has become the butt of internet jokes with parodies of the "polite" posters going viral.

In a twist similar to that experienced by the notorious "Qantas luxury" Twitter competition, commuters have embraced the invitation to "personalise the etiquette posters" and post them on social media sites.

Many have taken the opportunity to highlight some of QR's failings.

One banner takes a dig at Premier Campbell Newman.

"Jim waited five years for a train. But it never came. Because Campbell spent all the money on tunnels."

Some of the posters have attracted more than 600,000 views on Twitter.

The posters have even caught the attention of New York City bloggers who have pronounced the "Jim sits on the train, his feet are on the floor" message the "most polite train etiquette poster ever".

"If that was in the NYC subway, I don't even want to imagine what substances would be clinging and dripping from it," noted the blogger.

Although Queensland Rail is aware of the fun being had at its expense, a spokesman said it was pleased the campaign had created so much interest and discussion.

"The etiquette campaign has encouraged customers to be aware of their own behaviour and think about what is socially acceptable behaviour while on the City network," he said.

"Since its launch in September 2011, our campaign has sparked a lot of interesting discussion on train etiquette faux pas."

Half baked projects, have long term consequences ...
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