TransLink Tracker Q3 2009-10

[ozbob]

Now available

click --> here!  PDF

[#Metro]

Much improved!
Its slowly getting there.

How convenient that variations in go card data collection appear to have coincided and conveniently obscured a clear observation of the effects of the fare increase. We will have to wait until QR releases its next passenger load survey.

[Golliwog]

Interesting.

Proximity: Convenience of available routes, distances from stops and stations and proximity
of go card outlets.

(pg 11)

While it mentions go card outlets, the graph still only has the 3 lines for Bus, Train and Ferry, yet its not really the responsibility of any of the operators to do anything with where the go card facilities are.

[ozbob]

I think the figures suggesting a fall in rail patronage are not absolutely correct with respect to earlier counts.  The figures have been adjusted relative to earlier counts.  Certainly on the Ipswich line patronage is clearly increasing from observations and reports.  A lot of folks travelling earlier in the day to which means quite possibly returning out of evening peaks.

Page 4 ...Train patronage decreased by 1.64 million
to 12.78 million trips, although this is
subject to an adjustment factor due to the
accuracy of go card data – as outlined in
the Tracker Q1 2009/10.

Bus on time performance is a fabrication IMHO.  Page 6.  Customer perception has bus far worse this quarter (page 10) but they are suggesting on time bus performance is still around 95%? Nonsense, even considering the much more generous time limits for bus ...  If you recall the service delivery for bus was also removed a few quarters back as they were reporting 100%, a clearly inaccurate report ...   rather than attempt to report an accurate figure it has been done away with.

[stephenk]

I think the figures suggesting a fall in rail patronage are not absolutely correct with respect to earlier counts.  The figures have been adjusted relative to earlier counts.  Certainly on the Ipswich line patronage is clearly increasing from observations and reports.  A lot of folks travelling earlier in the day to which means quite possibly returning out of evening peaks.

Page 4 ...Train patronage decreased by 1.64 million
to 12.78 million trips, although this is
subject to an adjustment factor due to the
accuracy of go card data – as outlined in
the Tracker Q1 2009/10.

Bus on time performance is a fabrication IMHO.  Page 6.  Customer perception has bus far worse this quarter (page 10) but they are suggesting on time bus performance is still around 94.5%? Nonsense, even considering the much more generous time limits for bus ...  If you recall the service delivery for bus was also removed a few quarters back as they were reporting 100%, a clearly inaccurate report ...   rather than attempt to report an accurate figure it has been done away with.

How has the manual count been adjusted? I'm pretty sure the 4.4% am and 1.4% pm decline is correct. From my observations on the Ferny Grove Line, there has been a very significant reduction in patronage. I got a seat yesterday on a train (07:06 ex-FG) which a year ago would have 40-60 standees/car. This shows that increasing fares, and not increasing services (on an already poor timetable) forces people to use alternative forms of transport, including the horseless carriage.

[ozbob]

They are using go card data judging by the disclaimer in the tracker.  Paper periodical tickets have been adjusted down. For example weeklies used to be credited with 11 journeys per week now 10.  Not sure what the other adjustments have been.  Makes it difficult to compare previous quarters.  It may well be the FG has fallen a bit, but one thing I have noticed is a much wider load increase before and early/late peak.  Particularly noticeable on the Ippy early (due to frequency improvements).

When I talk to TL next I will ask them if the manual load surveys are used with the go card data ...   once everyone is using go card it will much more reliable.

:bi

This shows that increasing fares, and not increasing services (on an already poor timetable) forces people to use alternative forms of transport, including the horseless carriage.

hear hear!

[#Metro]

How has the manual count been adjusted?

If this is true, why are they adjusting the manual count? Surely there is no need to do this, isn't there a long history of manual passenger load survey data? Isn't that data more accurate and precise? Which figure do they use- AM or PM alightings/boardings and how to they work out how much to adjust by?

Its probably better to compare manual counts with historic manual counts and GoCard with GoCard data.

[#Metro]

With the bus full and bus on time figures:

The bus on time running figures show it rocketing upwards. But bus full figures (not shown in report) have also doubled. These should be published, instead of rely on the local newspaper to report BCC bus full figures.
If a person is waiting at a busway station, and the scheduled bus flies past them showing BUS FULL, this has exactly the same effect on that passenger as a late bus or as a cancelled service. Worse still the service will probably be recorded as on time. But nobody else can catch it.


The figures and statistics do not seem sensitive enough to capture this happening. I'm sure it is a big reason why people complain that the buses are not reliable and that the statistics appear to not coincide with reality. Its not that the statistics are technically 'wrong', its just that they just don't measure something that they should!

[ozbob]

From the Brisbanetimes click here!

Late trains fail to meet benchmark

Late trains fail to meet benchmark
TONY MOORE
June 25, 2010 - 8:04AM

An increasing number of peak hour train services in south-east Queensland are failing to arrive on time, new Translink figures reveal.

The Tracker report, which measured public transport usage in the January to March quarter of 2010, sets a benchmark - 92.4 per cent - for trains to arrive within four minutes of the time on the timetable.

During morning and evening peak times, only 91.6 per cent of trains arrived on time.

This was down from the 92.04 per cent of trains hitting target during the previous quarter.

More than 95 per cent of buses run on time, better than Translink's 90 per cent benchmark.

Brisbane City Council figures released last night show the number of overloaded buses unable to pick up passengers had almost doubled in 12 months, up from 1956 in May 2009 to 3107 in May 2010.

That amounts to about 1.45 per cent of the 213,845 bus services in Brisbane in May, although more than 70 per cent of these services are on routes where the wait for the next bus is less than 20 minutes.

While bus patronage is rising, the overall number of people using public transport declined marginally in the January to March period.

"Overall, there were 43.27 million trips taken across the TransLink network during the third quarter of 2009/10, a decrease of about one per cent on the same period in 2008," the report says.

While the number of bus trips increased, there were 1.6 million fewer train journeys, and CityCat and ferry patronage decreased.

Higher fares - up by 21 cents to an average of $1.76 per trip - were introduced on January 4 and, as has been previously reported, are considered to be responsible for fewer people using trains, ferries and CityCats.

However the "swipe and go" public transport Go Cards have become more popular because of a deliberate government policy to make the cards cheaper and phase out paper tickets.

Translink CEO Peter Strachan said more than 315,000 extra Go Cards were issued between January and March 2010 and about 60 per cent of journeys now use Go Cards.

"During the latest quarter, Go Card users represented more than 50 per cent of all trips taken on the TransLink network and rising to 60 per cent by late March," he said.

"There were 23.6 million Go Card trips in the latest quarter which is more than double the trips for the same quarter last year."

The report also shows that the state government will fund $895 million for Translink in 2010-11, equating to a subsidy of $2.88 for every $1 paid by a member of the public.

Brisbane City Council contributes $65.6 million to help run buses and ferries, while the Gold Coast City Council pays $5.2 million and the Sunshine Coast Regional Council contributes $181,000.

[#Metro]

An increasing number of peak hour train services in south-east Queensland are failing to arrive on time, new Translink figures reveal.

The Tracker report, which measured public transport usage in the January to March quarter of 2010, sets a benchmark - 92.4 per cent - for trains to arrive within four minutes of the time on the timetable.

During morning and evening peak times, only 91.6 per cent of trains arrived on time.
This was down from the 92.04 per cent of trains hitting target during the previous quarter.

I'm starting to see a potential explanation for this- maybe. Again only peak times are reported, this should change because PT should be an all day transport thing. Its more evidence that planners and the pollies think PT is all about Home ---> Work trips and that anything else is "fluff".

Sydney and Melbourne on time running (is this peak or off peak?) may be less reliable. But one potential explanation is that they simply have higher frequencies. Here's what I'm thinking, I'm wondering what others think:

1. The less trains that are run per hour, the more reliably they can be run. Simply because there are less trains!
2. When you increase the frequency, there are more trains on the network. So there are more opportunities for delay.
3. Imagine a delay occurs for half and hour (level crossing boom gates hit by car incident, truck into bridge, passenger sick on train).
4. On a system that runs few trains, there is more time to recover (half an hour for QR trains) simply because the frequency and time between the delayed train and the next is so long.
5. On a system that runs frequent trains, say every 15 minutes, at least two other trains (so three in total) are going to be affected.

It may be due to network congestion and how easily delays propagate through the network (more easy to have knock-on effects in systems that run high frequency services), than Sydney, Melbourne and Perth train operators simply being less reliable.

We could look for more evidence with the busway network. Its high frequency. Are the buses reliable and on time in that sense?
Does increased frequency come at a slight cost to network reliability?

Maybe?

[#Metro]

To take this into account, maybe measures along the lines of minutes of delay or value of time lost per passenger-km could be introduced. This might be one way to account for frequency and network size?

Transperth trains: http://www.pta.wa.gov.au/Portals/0/annualreports/2009/audited-key-performance-indicators/index.html
On time for 2005/2006: 86.93% (note1)
On time for 2006/2007: 86.40% (note1)

On time for 2008/2009: 90.29% (note2)

Note 1: The standard here is: A train on time is on time if it arrives within 3 minutes
Note 2: The (new) standard here is: A train on time is on time if it arrives within 4 minutes.

[ozbob]

From the Brisbane mX 25th June 2010 page 1

Take-off on go

[somebody]

Sydney and Melbourne on time running (is this peak or off peak?) may be less reliable.

Not sure about Melbourne, but Sydney's train system could be expected to be unreliable because it is one of the world's most complicated systems.  Also, they are proud of this.  There has been a lot of attention in the last 10 years to eliminating conflicting moves but there are still numerous examples where trains from 2 different lines head to the same platform.  These must be timed just right even if there is a grade separated junction (this is present in a lot of locations), and there is no gaps in the timetable in peak to allow for margin for a late train.  There are other examples where trains leave the city on a certain track with other trains leaving the city on a different track and route needing to share a track later on.  This applies at Epping and Hornsby and there is no plans to eliminate this, although it is to be reduced or eliminated at Kingsgrove-Revesby by a quad.  Also, a large number of people need to be funnelled through a small number of doors, even if they are larger than an EMU/SMU.  This can cause long dwells which is exacerbated by the double deck trains which cause people to stand mostly near the doors.  There are still a large number of 25km/h diverge speed points for which there is no excuse on standard guage in 2010.  I would have thought the Brisbane Airtrain's diverge speed could be better than this too.

Also, Sydney's CBD is running near capacity, with only the Bondi Junction-Illawarra bit having any real room to run more trains.

Things got so bad in CityRail that in 2005 they decided to pad out the timetable to improve reliability, to the dismay of many gunzels and former rail boss Ron Christie.

CityRail is the antithesis of everything that stephenk believes in! (with the possible exception of the last point.)

[#Metro]

Not sure about Melbourne, but Sydney's train system could be expected to be unreliable because it is one of the world's most complicated systems.

It is. But it is truly great.
So much space. So frequent. It goes almost everywhere.

A rail system with trains every 15 minutes off peak running at 85% reliability is
IMHO better than a rail system with trains every 30 minutes with 95% reliability.
You probably save more time in avoided long waiting times with in the former than you do with increased reliability in the latter.

Brisbane is living in the pre-electrifcation Stone Age, along with Adelaide, with its horrible off-peak public transport and rail frequencies.

[somebody]

It's only every 15 minutes at selected stations.  
Western has: Blacktown, Seven Hills, Westmead, Parramatta, Granville, Lidcombe and Strathfield (last 3 common with other lines)
(Clyde, Harris Park, Wentworthville, Pendle Hill, Toongabbie and about 20 stations beyond Blacktown all miss out)
Eastern Suburbs line
Illawarra has: Sutherland, Mortdale, Penshurst, Hurstville, Kogarah, Rockdale, Wolli Creek and Sydenham
Bankstown line except beyond Birrong
Most of the Inner West line
Most of the North Shore line
Main North line is inconsistent

There's a lot of inconsistencies with the timetables, and they are a lot better now than they were 10 years ago, which was a bit better than 10 years before that.
I can't be botherred for the rest.  If you are interested, here's the link: http://www.cityrail.info/timetables/timetables_by_line.htm

So much space. So frequent. It goes almost everywhere.

Except the northern beaches, the hills (NW) and most of the eastern suburbs?

I wouldn't say it goes almost everywhere.

The size and scale is impressive though.

[stephenk]

They are using go card data judging by the disclaimer in the tracker.  Paper periodical tickets have been adjusted down. For example weeklies used to be credited with 11 journeys per week now 10.  Not sure what the other adjustments have been.  Makes it difficult to compare previous quarters.  It may well be the FG has fallen a bit, but one thing I have noticed is a much wider load increase before and early/late peak.  Particularly noticeable on the Ippy early (due to frequency improvements).

When I talk to TL next I will ask them if the manual load surveys are used with the go card data ...   once everyone is using go card it will much more reliable.

:bi

This shows that increasing fares, and not increasing services (on an already poor timetable) forces people to use alternative forms of transport, including the horseless carriage.

hear hear!

The Translink Tracker shows two sets of patronage figures:

On page 4 is the overall patronage, which has reduced by nearly 10%, with claims that the use of the Go-Card has affected the accuracy of these estimated figures.

On page 14 is the separate QR annual peak period manual count. This is not affected by the Go-Card (as counting is done by humans) and show a 4.4% am peak, and 1.4% pm peak decrease in patronage.

Both figures show that the Queensland Government, Translink, and QR are failing rail commuters. 

[#Metro]

On page 14 is the separate QR annual peak period manual count. This is not affected by the Go-Card (as counting is done by humans) and show a 4.4% am peak, and 1.4% pm peak decrease in patronage.

Both figures show that the Queensland Government, Translink, and QR are failing rail commuters. 

Can seasonal variations, background variation, and special events be eliminated as possible causes of this patronage fall?

[stephenk]

On page 14 is the separate QR annual peak period manual count. This is not affected by the Go-Card (as counting is done by humans) and show a 4.4% am peak, and 1.4% pm peak decrease in patronage.

Both figures show that the Queensland Government, Translink, and QR are failing rail commuters. 

Can seasonal variations, background variation, and special events be eliminated as possible causes of this patronage fall?

The QR yearly manual count is recorded during Tues, Wed, and Thur peak periods in March every year. The counts are outside of school and university holidays. I don't know if counts are re-done if the count is on a very late train - I observed a count in a late and much emptier than usual train this year.

[#Metro]

Yes, you are right, they are very careful.
That leaves one other thing. Seasonal variation.

There does seem to be a dip at the same time last year. Buses and Ferries seem almost identical to last year.
The trains do not however.

I think the dip is real, there looks like an element of variation, but it seems too much of a downturn to me.
The overcrowded trains in the morning has also decreased, this might seem like a good thing, but it might also be further evidence
that people are deserting the train system as I don't think that many extra services were put on.

When you compare the patronage increases to, say Perth or Melbourne, their train patronage is increasing very quickly, IIRC Perth trains transports more than Brisbane does (have to check). Melbourne is having problems off-peak with crowding on their trains, while tumbleweeds virtually fly around ours.

There is no question that our off-peak rail frequencies are amongst the worst in the country. This is very sad.
Busway works because it is frequent. Trains don't because they aren't frequent.

Again, the 2010 passenger load survey should be conclusive as it does not rely on GoCard data.
I have a copy of the 2009 load survey. Is there a 2010 load survey available?

[#Metro]

To put in a good word, the tracker IS getting better.

[ozbob]

From the Queensland Times click here!

Overcrowding in decline on trains

Overcrowding in decline on trains

Zane Jackson | 26th June 2010

PEAK-hour trains might be below on-time benchmarks, but new figures show overcrowding on Ipswich services has dropped for the second year in a row.

The statistics came from the TransLink Tracker report released this week, which measured public transport patronage for the January to March quarter of 2010.

It reveals that for morning peak hour trips on Queensland Rail's Citytrain network from Ipswich, only one in five had passengers standing before the train was 20 minutes way from Central station in Brisbane.

That figure is an improvement from the same quarter in 2008, where more than half the morning services from Ipswich to Brisbane (11 out of 19) had standing passengers.

On-time peak performance was also down, with only 91.6 per cent of trains arriving within four minutes of the time on the timetable. This is below TransLink's benchmark of 92.4 per cent.

Robert Dow from public transport lobby group Rail Back on Track said the reduction in overcrowding was good news for Ipswich commuters.

But he said that could be improved even more with more services once track duplication work at Darra and the new QR station at Richland opens in 2011.

"Overcrowding was a big issue on the Ipswich line a few years ago. Extra services have since been introduced and we're now seeing a more even spread across the peak-hour services," he said.

A TransLink spokesman said there had been an increase in the number of morning peak trains by 40 per cent in the past two years as well as an additional afternoon peak train. During the quarter the controversial Go Card was used for more than 50 per cent of all trips taken on the TransLink network, including ferry and bus.

[#Metro]

A decline in overcrowding is not always a good thing.
It could be due to an increase in services (a good thing), or alternatively, people going back to their cars (bad thing- happens if fares go up and no further services are put on).

[Golliwog]

Theres always a 3rd option. People are travelling earlier/later to avoid the crowded peak period trains.

[stephenk]

I'm pretty convinced that on the Ferny Grove Line, the reduction in overcrowding in due to people seeking alternative forms of Transport (buses and cars) due to the lack of new services, poor timetables (particularly for stations Windsor to Gaythorne) and over the top fare increases. Even the shoulder peak trains seem quieter than a year ago, which makes me think that people are not simply travelling later or earlier.

Overcrowding in decline on trains

Zane Jackson | 26th June 2010

"A TransLink spokesman said there had been an increase in the number of morning peak trains by 40 per cent in the past two years as well as an additional afternoon peak train."

Really? How on earth did TransLink come up with that 40% figure? I would like to see proof of that figure.

I'm starting to think that TransLink's magical 83,000 extra seats on trains is due to 83,000 people going back to driving due to TransLink's gross mismanagement of public transport.

[#Metro]

Theres always a 3rd option. People are travelling earlier/later to avoid the crowded peak period trains.

Its possible if an extra train was put on (any record of this?).

[ozbob]

http://railbotforum.org/mbs/index.php?topic=1872.0

&

http://railbotforum.org/mbs/index.php?topic=1753.msg8212#msg8212

&

http://railbotforum.org/mbs/index.php?topic=1851.0

[#Metro]

Thanks Ozbob!
Mainly Ispwich-Caboolture services it seems.
Nothing about Stephenk's Ferny Grove line though.

[stephenk]

http://railbotforum.org/mbs/index.php?topic=1872.0

&

http://railbotforum.org/mbs/index.php?topic=1753.msg8212#msg8212

&

http://railbotforum.org/mbs/index.php?topic=1851.0

I doubt those services added up to a 40% peak increase (if I had the time I would count them, I have past timetables on my hard drive back to 2007), and 0% of those services were on the long-suffering Ferny Grove Line. Beenleigh and Cleveland Lines have also had little in the way of new services since the March 2008 timetable, which itself managed to increase service gaps to many inner-suburban stations - note my signature.

[#Metro]

Any way you spin it, there is no denying how bad the off peak services, and frequency in general, are.
This HFP idea from TransLink cannot come soon enough.
Even peak could get a boost, but there are capacity constraints with the Merivale Bridge.

These spokespersons must have a whole file of "smiley face" statistics to pull out at a moments notice.
Why don't they just admit the problem and fix it? 

[ozbob]

The only lines that have additions in the last few years are from memory are Gold Coast, Caboolture, Ipswich, Rosewood.

Ipswich AM peak has had a reasonable increase which has spread the peak loads, and a lot travelling earlier, particularly on the 5.25am out of Ipswich (the 'early bird').  Apart from the ones for Ipswich/Darra highlighted above there was an additional service from Sherwood, later in peak and one from Corinda as well I recall.

As Queensland Rail will no doubt be 'launched' on 1st July, who knows there might be announcement over the weekend or this coming week?  ( Ever optimistic ... )

[stephenk]

Any way you spin it, there is no denying how bad the off peak services, and frequency in general, are.
This HFP idea from TransLink cannot come soon enough.
Even peak could get a boost, but there are capacity constraints with the Merivale Bridge.

These spokespersons must have a whole file of "smiley face" statistics to pull out at a moments notice.
Why don't they just admit the problem and fix it? 

The HFP is a good idea, but unless it's implemented on all major lines, we will still be stuck in the 1970s.

The only lines that have additions in the last few years are from memory are Gold Coast, Caboolture, Ipswich, Rosewood.

Ipswich AM peak has had a reasonable increase which has spread the peak loads, and a lot travelling earlier, particularly on the 5.25am out of Ipswich (the 'early bird').  Apart from the ones for Ipswich/Darra highlighted above there was an additional service from Sherwood, later in peak and one from Corinda as well I recall.

As Queensland Rail will no doubt be 'launched' on 1st July, who knows there might be announcement over the weekend or this coming week?  ( Ever optimistic ... )

My optimism has run out!

[#Metro]

The HFP is a good idea, but unless it's implemented on all major lines, we will still be stuck in the 1970s.

100% agree. FIX RAIL NOW! 

[Golliwog]

The plan does seem to be to implement it on all lines (and a bunch of bus routes too) but realistically, do they currently have enough rolling stock and staff to implement it on all lines at the same time?

[ozbob]

... do they currently have enough rolling stock and staff to implement it on all lines at the same time?

Progressive ramp up for sure, Ipswich - Caboolture rail corridor probably the first I would expect.

[ozbob]

http://www.fionasimpson.com.au/Pages/Article.aspx?ID=729

Poor service turning commuters away

Friday, 25 June 2010

Figures showing that fare-paying passenger numbers are continuing to decline on South East Queensland trains are concerning but not a surprise, the LNP said today.

Shadow Minister for Transport Fiona Simpson said the latest report, TransLink's Tracker 2009-10 Q3, showed there were 1.64 million less train trips taken in the third quarter than the same time last year.

"Considering South East Queensland's rapidly expanding population it seems ludicrous that train passenger numbers are continuing to decline.

"But when you consider that commuters are reporting feeling less safe and that comfort and affordability rates are falling, it's not really a surprise.

"Commuters want an affordable, comfortable, reliable service that they feel safe catching.

"Train services are consistently far behind other modes of public transport in these categories and in most cases the public opinion of these issues is continuing to fall.

"The number of complaints to Translink also increased in the last quarter, while officers handed out more warnings for fines and fare evasions.

"What is clear is that more needs to be done to improve the quality of rail services in South East Queensland."

TransLink's Tracker 2009-10 Q3 is available at - http://download.translink.com.au/about/0910q3_tracker.pdf

[stephenk]

The plan does seem to be to implement it on all lines (and a bunch of bus routes too) but realistically, do they currently have enough rolling stock and staff to implement it on all lines at the same time?

Can you please show me where the plan states that will it be implemented on all lines? Otherwise, we can only make assumptions that this is what is planned.

There are sufficient rolling stock, as more rolling stock are required for use in the peaks. Extra crew are allegedly being trained up. 

[ozbob]

From the Courier Mail click here!

Sunshine Coast commuters endure overcrowded trains

Sunshine Coast commuters endure overcrowded trains

    * Ursula Heger
    * From: The Courier-Mail
    * June 28, 2010 12:00AM

LONG-haul Sunshine Coast commuters suffer the worst rail services in the southeast, with 80 per cent of morning peak-hour services overcrowded.

New figures released to The Courier-Mail show commuters on the Nambour line are forced to stand for at least 20 minutes on most peak-hour services.

That was despite a fall in the number of commuters using the Citytrain network.

Only 12.78 million commuters used the network between January and March, compared with about 14.5 million during the same period in 2009.

TransLink attributed part of the drop in patronage to changes in accounting methods brought in after go card use increased.

The passenger load survey, completed in March, found overcrowding also worsened significantly on the Caboolture line, with more than one in every three peak-hour services above capacity.

Overall, the proportion of services which were overcrowded dropped from 27 per cent to 24 per cent this year.

The least congested were the Airport, Doomben and Ferny Grove lines.

The Gold Coast line saw some improvement, but 63 per cent of morning services still remained overloaded.

Labelled the Bombay Express because of severe overcrowding issues, the Gold Coast line has benefited from three extra services this year following the opening of the new Varsity Lakes train station.

Apart from overcrowding, Queensland Rail is at risk of another fine from the State Government for failing to improve punctuality.

New data shows only 91.6 per cent of services arrived within four minutes of the scheduled time. QR was fined $203,000 earlier this year for failing to meet TransLink's target of ensuring at least 92.4 per cent of services ran on time. It was the fourth such fine in four years.

Transport Minister Rachel Nolan declined to explain why Sunshine Coast services had not been improved, but said four six-car services were added to the Gold Coast and Ipswich lines while three-car sets on the Cleveland, Doomben and Gold Coast lines were upgraded to six-car sets.
Percentage of overcrowded morning and afternoon peak-hour services

Airport 0

Beenleigh 14.81

Caboolture 43.24

Cleveland 29.62

Doomben 0

Ferny Grove 6.45

Gold Coast 47.05

Ipswich-Rosewood 20

Nambour 60

Shorncliffe 2

[stephenk]

Overall, the proportion of services which were overcrowded dropped from 27 per cent to 24 per cent this year.

...I wonder why, oh yes, people are getting fed up with mediocre timetables and voting with their feet. Strangely the opposition, or the press have not picked up on this key issue. I'm sure TransLink are giving themselves a big pat on the back for reducing overcrowding on some lines by doing absolutely nothing!

[#Metro]

You know what, that drop in overcrowding is about 3-4%, which is almost identical to the general drop in rail patronage.
More evidence that the drop might not be a blip due to GoCard.

[ozbob]

The major gains have been on the Ippy, the only line to have significant timetable additions, GC to some extent as well.  Caboolture is much worse.

Standby by, 2 days to go for Queensland Rail (Limited) ...