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Author Topic: TransLink Access Pass  (Read 4874 times)

Online ozbob

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TransLink Access Pass
« on: April 29, 2010, 11:51:16 AM »
http://www.translink.com.au/tickets-and-fares/other-tickets/special-access-passes/translink-access-pass

This pass is for the use of folks who are unable to use a go card.

Full details click here!

Quote
Who is the TransLink Access Pass for?

The TransLink Access Pass is for people with a permanent disability who can travel independently on TransLink services, and have been assessed by a qualified health care professional as being unable to touch on or touch off with a go card.

This includes people who are in a wheelchair and have limited fine hand movement, as well people who have an intellectual disability.

The TransLink Access Pass is not issued to every person who has a disability. People with a disability who require a constant companion/guide/carer to assist them are not eligible for a TransLink Access Pass.

This is a very welcome initiative.
« Last Edit: January 21, 2011, 03:42:31 AM by ozbob »
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Offline WTN

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Re: TransLink Access Pass
« Reply #1 on: April 30, 2010, 12:11:20 AM »
Some time ago I witnessed a woman in a wheelchair unable to use her hands, but still managing to touch on and off a bus.  She had her card dangling off the end of a stick, which she used her mouth to pick it up and swing it to the reader.  This was on a low floor bus, but I imagine she would have difficulty at a gated station.  An access pass would remove all this hassle.
Unless otherwise stated, all views and comments are the author's own and not of any organisation or government body.

Free trips in 2011 due to go card failures: 10
Free trips in 2012 due to go card failures: 13

Offline p858snake

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Re: TransLink Access Pass
« Reply #2 on: May 16, 2010, 10:52:42 PM »
Some time ago I witnessed a woman in a wheelchair unable to use her hands, but still managing to touch on and off a bus.  She had her card dangling off the end of a stick, which she used her mouth to pick it up and swing it to the reader.  This was on a low floor bus, but I imagine she would have difficulty at a gated station.  An access pass would remove all this hassle.
For the gated station part, There would still need to be a staff member around.

Although for Roma Street (only experience w/ gated stations) I guess if there wasn't a staff member around the gates (QR or Translink Officer), one could go up to the paper ticket counter to request assistance.
« Last Edit: May 16, 2010, 10:54:27 PM by p858snake »

justanotheruser

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Re: TransLink Access Pass
« Reply #3 on: May 16, 2010, 11:02:53 PM »
Thanks Bob for mentioning this. I work in the disability sector and this information could come in very useful for clients.

Online ozbob

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Re: TransLink Access Pass
« Reply #4 on: May 17, 2010, 03:57:54 AM »
 8)

A good move by TransLink and Government.  Glad you have found it useful, please spread the word folks.
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Online ozbob

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Re: TransLink Access Pass
« Reply #5 on: January 21, 2011, 03:42:48 AM »
http://www.translink.com.au/tickets-and-fares/other-tickets/special-access-passes/translink-access-pass
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STB

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Re: TransLink Access Pass
« Reply #6 on: January 21, 2011, 08:42:35 AM »
I wonder if there is any benefit for flood victims to have access to the TransLink Access Pass at a discounted price, for them to have for at least six months, a one off, while they get back on their feet?

Online ozbob

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Re: TransLink Access Pass
« Reply #7 on: September 06, 2011, 04:10:09 AM »
Sent to all outlets:

6th September 2011

TransLink Access Pass - suitable for some Seniors

Greetings,

There are some Seniors in the Community who have had to restrict travel because they are not confident with the go card technology, and if they elect to travel using 2 hour paper single tickets the costs become unmanageable.

The TransLink Access Pass ( http://translink.com.au/tickets-and-fares/other-tickets/special-access-passes/translink-access-pass ) is available for users who are not able to use a go card because a significant permanent physical or intellectual disability.

It would make a lot of sense to allow persons over a certain age to also apply for a TransLink Access Pass as an alternative.  Other states simply give Seniors free travel.

A bit of commonsense here will return much in terms of improved health and well being as 'house-bound' Seniors can once again get out and about without the considerable personal stress and financial penalty for some now.

Best wishes
Robert

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Offline O_128

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Re: TransLink Access Pass
« Reply #8 on: September 06, 2011, 11:03:01 AM »
For gods sake it really is not hard to use a go card, these people seem to reach a certain age and just give up, the easiest solution is to buy the myki equipment.
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Online ozbob

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Re: TransLink Access Pass
« Reply #9 on: September 06, 2011, 04:01:23 PM »
For gods sake it really is not hard to use a go card, these people seem to reach a certain age and just give up, the easiest solution is to buy the myki equipment.

There are a number of aged frail folk that are having problems.  It would help them to have an access pass.  They also have problems with the AVVMs.

Take the blinkers off.
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Offline mufreight

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Re: TransLink Access Pass
« Reply #10 on: September 06, 2011, 05:03:10 PM »
For gods sake it really is not hard to use a go card, these people seem to reach a certain age and just give up, the easiest solution is to buy the myki equipment.

With the junk card readers that Cubic and Translink has inflicted upon the traveling public there are many who can not read the card readers, have audio impairment and as a consequence are getting continualy pinged with fixed fares to the point that many are effectively house bound because of the fear of fixed fares which they can not afford and which could well leave them stranded for their return journey home.
0_128 you yourself will age and hopefully will not be aflicted with these problems or perhaps by that time both Cubic and Translink will have dissapered into the sands of time and the equipment and fare system might be more equatible and reliable.
In the mean time it would be be benefical not only to these disadvantaged people but to the community at large to make change to the system such as the access card which would provide unlimited travel on the payment of $50 or $60 for a six month period. foul ups with touching on and off would then no longer matter and the fare revenue would see little change as most would only be making one or two zone journies on average twice per week and in most cases these are off peak.

Offline p858snake

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Re: TransLink Access Pass
« Reply #11 on: September 06, 2011, 09:31:59 PM »
For gods sake it really is not hard to use a go card, these people seem to reach a certain age and just give up, the easiest solution is to buy the myki equipment.
Just because people are old, doesn't mean they give up... I'm not old (i'm younger than 30) and even I have had issues with using AVMs, so much I've actually had to give up trying to use them some times and had to go to the window.

If I can't manage to use the screens on some of the AVMs there is no way I expect any elderly person to be able to.

The touch screen AVMs should have never of been chosen from the usability/accessibility point of view, They should of went with one of the machines with the buttons to the edge of the screen (ATM style) to give tactile feedback to the end user (also because they are much easier to use than trying to touch a screen). (Oh and yes, Cubric does have machines in this style as well, so its not a matter of they weren't possible)

Offline Golliwog

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Re: TransLink Access Pass
« Reply #12 on: September 06, 2011, 09:46:54 PM »
Don't know if its just me but I find I have to touch just off the buttons on those touch screens. And I have to stoop to read what comes up on the eftpos screen when it comes to actually paying. Gotta love being taller than average...

My point is though they are definitely not one size fits all.
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Online ozbob

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Re: TransLink Access Pass
« Reply #13 on: October 05, 2011, 07:10:38 AM »
In the October-November 2011 edition of ONECOTA, the magazine  of the Council on the Aging (COTA), COTA QLD has added their support (page 23) for our call for consideration of TransLink Access Pass being made available to Seniors as needed.
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Offline mufreight

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Re: TransLink Access Pass
« Reply #14 on: October 07, 2011, 07:28:37 AM »
In the October-November 2011 edition of ONECOTA, the magazine  of the Council on the Aging (COTA), COTA QLD has added their support (page 23) for our call for consideration of TransLink Access Pass being made available to Seniors as needed.

How much loss of revenue (other than fixed fares) would there be if Seniors were all issued an access pass for which thhey would be charged a $50 fee for six months?

Online ozbob

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Re: TransLink Access Pass
« Reply #15 on: October 07, 2011, 01:52:33 PM »
In the October-November 2011 edition of ONECOTA, the magazine  of the Council on the Aging (COTA), COTA QLD has added their support (page 23) for our call for consideration of TransLink Access Pass being made available to Seniors as needed.

How much loss of revenue (other than fixed fares) would there be if Seniors were all issued an access pass for which thhey would be charged a $50 fee for six months?

I think over a certain age threshold, seniors who do NOT qualify under the existing TAP (TransLink Access Pass) requirements, be allowed to apply and obtain one on application.  That age threshold is probably around 70 years I think.  Motor vehicle licence requirements are being revisited at the moment and early advice suggests that after 70 years ability to drive a motor vehicle does become a problem for some.  So linking that with new requirements for motor vehicle licensing makes some sense.  Many folks over 70 are quite happy to use a go card, but for others they might be better off with the TAP.

This is generally an important issue as the population ages and becomes more mobility impaired.  There are significant ramifications for public transport.
« Last Edit: October 07, 2011, 06:07:23 PM by ozbob »
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Offline O_128

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Re: TransLink Access Pass
« Reply #16 on: October 07, 2011, 02:21:09 PM »
In the October-November 2011 edition of ONECOTA, the magazine  of the Council on the Aging (COTA), COTA QLD has added their support (page 23) for our call for consideration of TransLink Access Pass being made available to Seniors as needed.

How much loss of revenue (other than fixed fares) would there be if Seniors were all issued an access pass for which thhey would be charged a $50 fee for six months?

Lets follow japans example, hand in your licence over and you get a TAP for the cost of your licence

I think over a certain age threshold, seniors who do NOT qualify under the existing TAP (TransLink Access Pass) requirements, be allowed to apply and obtain one on application.  That age threshold is probably around 70 years I think.  Motor vehicle licence requirements are being revisited at the moment and early advice suggests that after 70 years ability to drive a motor vehicle does become a problem for some.  So linking that with new requirements for motor vehicle licensing makes some sense.  Many folks over 70 are quitE happy to use a go card, but for others they might be better ofF with the TAP.

This is generally an important issue as the population ages and becomes more mobility impaired.  There are significant ramifications for public transport.
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Online ozbob

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Re: TransLink Access Pass
« Reply #17 on: January 05, 2014, 08:39:28 AM »
If high cost paper single tickets are making life miserable, and you cannot use a go card ..

The TransLink Access Pass might be the answer for you or your friends and family etc.

See --> http://translink.com.au/tickets-and-fares/concessions/translink-access-pass
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Offline Thomas Magor

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Re: TransLink Access Pass
« Reply #18 on: January 31, 2014, 02:25:34 PM »
When I lived in Germany, this is what everyone used! There was a yearly fee which equated to something like making 5 return journeys a week for the whole year, at a cost 33% less than buying paper tickets.

Our buses had three doors and you could board at any door, so loading/unloading was incredibly fast as the pass did not need to be validated. Fare evasion was rare because the consequences of getting caught were so dire. First strike 40,- euro, second strike 40,- euro again..... third strike and you would be ineligible to ever apply for/receive an "access pass" FOR LIFE :/ and spot checks, or "controls" as we called them, were quite common.
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Online ozbob

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Re: TransLink Access Pass
« Reply #19 on: June 08, 2014, 10:34:54 AM »
http://translink.com.au/tickets-and-fares/concessions/translink-access-pass

From Monday 6 January 2014, the fee for a new or renewal TransLink Access Pass was increased to $62.90, and $14.15 for a replacement of lost, stolen or damaged pass.
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Online ozbob

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Re: TransLink Access Pass
« Reply #20 on: June 17, 2014, 03:01:33 AM »


Media release 17th June 2014

SEQ: Cannot use a go card?  Consider a TransLink Access Pass

RAIL Back On Track (http://backontrack.org) a web based community support group for rail and public transport and an advocate for public transport passengers has said there appears to be a general lack of community awareness concerning the option to a go card for those unable to use a go card - the TransLink Access Pass.

Robert Dow, Spokesman for RAIL Back On Track said:

"A number of years ago, TransLink to their credit introduced the TransLink Access Pass (1). This pass is for people who are not able to use a go card for significant permanent physical or intellectual disability. "

"Recent events suggest that community awareness of the TransLink Access Pass is low (2, 3)."

"We call on TransLink to conduct a community education campaign on the TransLink Access Pass, concentrating on those organisations most likely to benefit their constituencies as well as the general public."

References:

1. TransLink Access Pass  http://translink.com.au/tickets-and-fares/concessions/translink-access-pass

2. He is going nowhere  http://www.thesatellite.com.au/news/hes-going-nowhere-disabled-man-left-behind/2283619/

3. http://railbotforum.org/mbs/index.php?topic=432.msg143166#msg143166

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Online ozbob

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Re: TransLink Access Pass
« Reply #21 on: August 15, 2014, 03:43:16 AM »


Media release 17th June 2014 re-released 15th August 2014

SEQ: Cannot use a go card?  Consider a TransLink Access Pass

RAIL Back On Track (http://backontrack.org) a web based community support group for rail and public transport and an advocate for public transport passengers has said there appears to be a general lack of community awareness concerning the option to a go card for those unable to use a go card - the TransLink Access Pass.

Robert Dow, Spokesman for RAIL Back On Track said:

"A number of years ago, TransLink to their credit introduced the TransLink Access Pass (1). This pass is for people who are not able to use a go card for significant permanent physical or intellectual disability. "

"Events over a long period suggest that community awareness of the TransLink Access Pass is low (2, 3)."

"We call on TransLink to conduct a community education campaign on the TransLink Access Pass, concentrating on those organisations most likely to benefit their constituencies as well as the general public."

References:

1. TransLink Access Pass  http://translink.com.au/tickets-and-fares/concessions/translink-access-pass

2. He is going nowhere  http://www.thesatellite.com.au/news/hes-going-nowhere-disabled-man-left-behind/2283619/

3. http://railbotforum.org/mbs/index.php?topic=432.msg143166#msg143166

Contact:

Robert Dow
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Online ozbob

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Re: TransLink Access Pass
« Reply #22 on: August 20, 2014, 06:00:28 PM »
Letter to the editor Queensland Times 20th August 2014 page 15

Call for campaign to raise aw3areness of Access Pass

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