QR Passenger Survey / Feedback for Wednsday Outage.

[haakon]

It was nice to see QR's GM of customer service and a team of QR staff coming through the the trains that were affected by the Wednsday's outage. They were getting feedback on the outage and what they could do to improve the responses to outages of that nature.

I gave my 2 cents as did most of the people who were affected.

[ozbob]

 

[mufreight]

At least QR Passenger tried their best, pity they were so lacking in support by Translink and the shortcomings of QR Network who were responsible for the problem.

[haakon]

Agreed mufrieght, most of the people near me who gave feedback all mentioned that the Guards gave regular updates etc.