Reported service disruptions rail - no longer in use

[ozbob]

I can only guess that a crew member is not available for the shift for what ever reason.

Clearly to difficult for Queensland Rail to manage a one hour shuttle service between Ipswich and Rosewood with any real degree of reliability or certainty.  They have zero resilience.  Plenty of trains in the stabling yard at Ippy.

[ozbob]

. @TransLinkSEQ what is the real cause of the cancelled services please?
' Operational issue ' is an insult.
ping @jackietrad #qldpol

— Robert Dow (@Robert_Dow) February 18, 2017

[achiruel]

. @TransLinkSEQ what is the real cause of the cancelled services please?
' Operational issue ' is an insult.
ping @jackietrad #qldpol

— Robert Dow (@Robert_Dow) February 18, 2017

Do you expect TransLink will actually know the answer?

AFAICS, they just regurgitate whatever BS QR feeds them.

Trad needs to direct QR to give proper reasons for delays, cancellations, otherwise we will just end up with the same pathetic excuses over again.

[ozbob]

Of course not.
The point being that steps need to be taken to ensure they do and communicate that in a clear, concise and accurate way. Not the obstufucated dribble that they excel in.

[ozbob]

Twitter

TransLink ‏@TransLinkSEQ 8 hours ago

7.22pm Central-Kippa-Ring train is cancelled due to a mechanical issue. http://bit.ly/2kToBWm  #TLAlert #TLRedcliffePeninsulaline

[ozbob]

Sent to all outlets:

19th February 2017

Communication 101 for TransLink & Queensland Rail

Good Morning,

Can TransLink and Queensland Rail please cooperate to get service cancellation notices improved please.
They need to be timely, accurate, concise and detail specifically the issue.

Simply stating that the cause of a cancelled service is due to an ' operational issue ' is not adequate. 
It just continues to build resentment, anger and grief.

Yesterday another good example as services between Ipswich and Rosewood were cancelled for a while. 
What was the reason?  We assume a crew issue but who would know other than Queensland Rail.

A series of notifications from TransLink as the service cancellations unfolded, some incorrect, with the cause as ' operational issue ' does not help does it?

See --> https://railbotforum.org/mbs/index.php?topic=1862.msg188232#msg188232 for a great example of mediocrity in full flight!

The public is tired of being treated in such an off hand manner.

If the public are actually informed as to cause of the failure in a timely manner they will be more accepting.

Can do please?  Thank you.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

Sent to all outlets:

16th February 2016

Please explain?

Good Afternoon,

This is a request for TransLink and Queensland Rail to detail the actual cause of delays.  ' Operational issue ,   ' mechanical issue ' is very vague and just causes angst.

It is understood that a person struck by a train needs some care, but surely most of the other situations can be clearly spelled out?

Some suggestions:

Locomotive failure.

Train failure.

Derailment.

Sick passenger.

Sick crew.

Person struck by train.

Bridge strike.

Level crossing strike.

Signal fault.

Track fault.

Points failure.

Telemetry fault.

Rostering problem.

Trespasser in corridor.

Police incident.

Power failure.

Vegetation on line.

Vehicle on line.

Broken rail.

And so forth ...

Thanks.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

Latest media:
Communication 101 for @TransLinkSEQ & @QueenslandRail
> https://t.co/bR5Wtez4Ao#qldpol@jackietrad @AndrewPowellMP pic.twitter.com/X6dLrVglhq

— Robert Dow (@Robert_Dow) February 18, 2017

[ozbob]

https://translink.com.au/service-updates/116816

10.18am Beenleigh-Central train delayed 25 mins

The 10.18am Beenleigh to Central train is delayed 25 minutes due to an operational issue.

This train is now due to arrive at Yeerongpilly station at 11.29am.

========================

[ozbob]

https://translink.com.au/service-updates/116836

5.00pm Roma Street to Gympie North train delayed

The  5.00pm Roma Street to Gympie North train is delayed 18 minutes due to an operational issue.

This train is now due to arrive at Gympie North station at 8.19pm.

[ozbob]

https://translink.com.au/service-updates/116861

Rosewood line trains suspended in both directions between Ipswich and Rosewood

Rosewood line trains are suspended in both directions between Ipswich and Rosewood stations due to an overhead power line issue at Wulkuraka. Technicians are on site.

Alternative buses are being arranged to transport customers.

Last updated:  Mon 20 February 2017 at 2.32am (16 minutes ago)

[ozbob]

https://translink.com.au/service-updates/116871

Sunshine Coast line trains are delayed up to 10 minutes

Sunshine Coast line trains are delayed up to 10 minutes in both directions due to a signal fault at Palmwoods.

Technicians are on site.

[ozbob]

https://translink.com.au/service-updates/116866

4.43am Park Road to Northgate train cancelled from Park Road to Roma Street

The 4.43am Park Road to Northgate train has been cancelled from Park Road to Roma Street due to an operational issue.

[ozbob]

https://translink.com.au/service-updates/116871

Sunshine Coast line trains are delayed up to 20 minutes

Sunshine Coast line trains are delayed up to 20 minutes in both directions due to a signal fault at Palmwoods.

Technicians are on site.

[ozbob]

https://translink.com.au/service-updates/116881

7.40am Ferny Grove-Park Road train cancelled

The 7.40am Ferny Grove to Park Road train has been cancelled due to a mechanical issue.

The next Ferny Grove to Park Road train will depart Ferny Grove at 7.47am.

[ozbob]

Not the best start to the working week hey?

[ozbob]

https://translink.com.au/service-updates/116861

Rosewood line trains suspended in both directions between Ipswich and Rosewood

Rosewood line trains are suspended in both directions between Ipswich and Rosewood stations due to an overhead power line issue at Wulkuraka. Technicians are on site.

Alternative buses are being arranged to transport customers.

Last updated:  Mon 20 February 2017 at 2.32am (16 minutes ago)

According to QR FB was a dewirement ...  will take a while to sort ..

[BrizCommuter]

https://translink.com.au/service-updates/116861

Rosewood line trains suspended in both directions between Ipswich and Rosewood

Rosewood line trains are suspended in both directions between Ipswich and Rosewood stations due to an overhead power line issue at Wulkuraka. Technicians are on site.

Alternative buses are being arranged to transport customers.

Last updated:  Mon 20 February 2017 at 2.32am (16 minutes ago)

According to QR FB was a dewirement ...  will take a while to sort ..

Was it an NGR trying to escape from its shed?

[ozbob]

I wonder if it was a night test NGR train?  Or possibly the last Rosewood train?

Someone might know ..

[ozbob]

https://translink.com.au/service-updates/116916

Sunshine Coast line trains suspended: Caboolture-Nambour

Sunshine Coast line trains are suspended in both directions between Caboolture and Nambour stations due to a signal fault caused by an earlier lightning strike at Palmwoods. Customers can expect delays of up to 60 minutes.

Technicians are on site.

Alternative transport is being arranged to transport customers.

=======================

^ better.  Clear explanation of the problem.

[achiruel]

If the fault is at Palmwoods, surely trains could still run to say Landsborough?

[techblitz]

https://www.facebook.com/QueenslandRail/posts/1459646464053709

resulted in a 23 min gap inbound at Oxley (7.55 - 8.19)  Cancelled service was the Nambour train.....
Very poor communication to the QR and translink social media teams as well as the stationhand!

https://www.facebook.com/QueenslandRail/posts/1459653407386348

23 minute inbound gap at Toombul (7.45 - 8.08)...following train was a 3car 

[ozbob]

If the fault is at Palmwoods, surely trains could still run to say Landsborough?

Good question.  I can only assume that there are issues on the entire section from Caboolture <> Nambour.

Once upon a time it would not have been an issue of course with local signal boxes/sections etc.  But with CTC I guess it is too complicated now for written authorities and the like.

[ozbob]

https://www.facebook.com/QueenslandRail/posts/1459646464053709

resulted in a 23 min gap inbound at Oxley (7.55 - 8.19)  Cancelled service was the Nambour train.....
Very poor communication to the QR and translink social media teams as well as the stationhand!

https://www.facebook.com/QueenslandRail/posts/1459653407386348

23 minute inbound gap at Toombul (7.45 - 8.08)...following train was a 3car 

[HappyTrainGuy]

Depending on when it happened you could have a large amount of freighters stranded and where it happened the overhead wire tension combined with where the power has been isolated wouldn't make it ideal to send an electric train any further than Caboolture.

[ozbob]

Issue at Palmwoods resolved.  Services have resumed (residual delays).

[ozbob]

https://translink.com.au/service-updates/116916

Sunshine Coast line trains resumed: Caboolture-Nambour

Sunshine Coast line trains are resumed in both directions between Caboolture and Nambour stations. Customers can expect residual delays of up to 15 minutes.

[ozbob]

https://translink.com.au/service-updates/116931

11.05am Caboolture-Central train cancelled

The 11.05am Caboolture to Central train has been cancelled due to an earlier signal fault. The next Nambour to Central train departs Caboolture station at 11.35am.

[ozbob]

https://translink.com.au/service-updates/116946

1.39pm Shorncliffe-Central train cancelled Shorncliffe-Northgate

The 1.39pm Shorncliffe to Central train has been cancelled between Shorncliffe and Northgate stations due to an operational issue. The next Shorncliffe to Central train departs Shorncliffe station at 2.09pm.

[techblitz]

^ turns a 13minute wait for people connecting off the 690 into a 43 minute wait 

[ozbob]

Rosewood services have resumed 

[ozbob]

https://translink.com.au/service-updates/117221

5.04pm Central to Beenleigh train cancelled at South Brisbane

The 5.04pm Central to Beenleigh train has terminated at South Brisbane station due to a mechanical issue. The next outbound Central to Beenleigh train is due to depart Central station at 5.19pm.

=====================

https://translink.com.au/service-updates/117246

5.19pm Central to Beenleigh train delayed 10mins

The 5.19pm Central to Beenleigh train will experience delays of up to 10 minutes due to a signal fault at South Brisbane. The next Central to Beenleigh train will depart Roma Street at 5.34pm.

=====================

https://translink.com.au/service-updates/117231

5.10pm Roma St-Varsity Lakes train delayed 13mins

The 5.10pm Roma Street to Varsity Lakes train will experience delays of up to 13 minutes due to a signal fault at South Brisbane. This train is now due to arrive at Varsity Lakes station at 6.43pm.

The next Roma Street to Varsity Lakes train will depart Roma Street station at 5.17pm.

=====================

https://translink.com.au/service-updates/117236

5.17pm Roma St-Varsity Lakes train delayed 10mins

The 5.17pm Roma Street to Varsity Lakes train will experience delays of up to 10 minutes due to an signal fault at South Brisbane station. The next Roma Street to Varsity Lakes train will depart Roma Street station at 5.32pm.

=====================

[#Metro]

^ Good. No "operational issue". 

[achiruel]

However, it worries me that signal faults are occurring on a section which was just closed for maintenance the previous weekend.

[SurfRail]

All lines delayed due to closure of one of the track pairs for planned off-peak maintenance.

Why the hell is this allowed?

[ozbob]

https://translink.com.au/service-updates/117446

7.55am Ferny Grove-Central train cancelled: Ferny Grove-Mitchelton

The 7.55am Ferny Grove to Central train has been cancelled from Ferny Grove to Mitchelton due to a earlier mechanical fault.

The next Ferny Grove to Central train will depart Ferny Grove at 8.02am.

[BrizCommuter]

https://translink.com.au/service-updates/117446

7.55am Ferny Grove-Central train cancelled: Ferny Grove-Mitchelton

The 7.55am Ferny Grove to Central train has been cancelled from Ferny Grove to Mitchelton due to a earlier mechanical fault.

The next Ferny Grove to Central train will depart Ferny Grove at 8.02am.

Ouch - that will result in a full 8:02am service!

[BrizCommuter]

Trains currently suspended through South Bank, causing a bit of an issue for late night travellers are people existing concert as BCEC. Nothing on TransLink's website - obviously fast asleep!

[ozbob]

https://translink.com.au/service-updates/117556

12.58pm Doomben - Park Road train cancelled at Roma Street

The 12.58pm Doomben to Park Road train has been cancelled from Roma Street to Park Road due to an operational issue.

The next Doomben to Park Road train will depart Doomben station at 1.58pm

=======================

" ... due to an operational issue ... "



^

[Stillwater]

so, if I can't pay the mortgage, that is a 'fiscal imbalance issue'?

[ozbob]

Really is time @TransLinkSEQ & @QueenslandRail lifted their comms game @jackietrad
> https://t.co/8Dr9D247A9#qldpol#qldvotes soon pic.twitter.com/ciNgml8Q0J

— Robert Dow (@Robert_Dow) February 25, 2017

Sent to all outlets:

19th February 2017

Communication 101 for TransLink & Queensland Rail

Good Morning,

Can TransLink and Queensland Rail please cooperate to get service cancellation notices improved please.
They need to be timely, accurate, concise and detail specifically the issue.

Simply stating that the cause of a cancelled service is due to an ' operational issue ' is not adequate. 
It just continues to build resentment, anger and grief.

Yesterday another good example as services between Ipswich and Rosewood were cancelled for a while. 
What was the reason?  We assume a crew issue but who would know other than Queensland Rail.

A series of notifications from TransLink as the service cancellations unfolded, some incorrect, with the cause as ' operational issue ' does not help does it?

See --> https://railbotforum.org/mbs/index.php?topic=1862.msg188232#msg188232 for a great example of mediocrity in full flight!

The public is tired of being treated in such an off hand manner.

If the public are actually informed as to cause of the failure in a timely manner they will be more accepting.

Can do please?  Thank you.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

Sent to all outlets:

16th February 2016

Please explain?

Good Afternoon,

This is a request for TransLink and Queensland Rail to detail the actual cause of delays.  ' Operational issue ,   ' mechanical issue ' is very vague and just causes angst.

It is understood that a person struck by a train needs some care, but surely most of the other situations can be clearly spelled out?

Some suggestions:

Locomotive failure.

Train failure.

Derailment.

Sick passenger.

Sick crew.

Person struck by train.

Bridge strike.

Level crossing strike.

Signal fault.

Track fault.

Points failure.

Telemetry fault.

Rostering problem.

Trespasser in corridor.

Police incident.

Power failure.

Vegetation on line.

Vehicle on line.

Broken rail.

And so forth ...

Thanks.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org