Reported service disruptions rail - no longer in use

[James]

Major delays this evening with all trains suspended through the City due to flooding at the Valley for around an hour or so.

I thought this issue had been (temporarily) remedied already? This issue has been happening for years. How embarrassing!

[bretto82]

The issue with the valley last night was the amount of rain in a short time and the way the storm water network out side of the rail corridor could not cope which forces water to back up eg you could have the pipes all good for it to handle say 50 ml of rain in 30 min but if you get 100 ml in 20 like last night your going to have flooding and that is why it's call flash flooding. Qr have done a lot of work in there to get water away faster but you can't win against good old Mother Nature who want to screw with you on any day it wants it will always find a way

[petey3801]

The issue with the valley last night was the amount of rain in a short time and the way the storm water network out side of the rail corridor could not cope which forces water to back up eg you could have the pipes all good for it to handle say 50 ml of rain in 30 min but if you get 100 ml in 20 like last night your going to have flooding and that is why it's call flash flooding. Qr have done a lot of work in there to get water away faster but you can't win against good old Mother Nature who want to screw with you on any day it wants it will always find a way

Love that last sentence, couldn't say it any better myself!!

[James]

The issue with the valley last night was the amount of rain in a short time and the way the storm water network out side of the rail corridor could not cope which forces water to back up eg you could have the pipes all good for it to handle say 50 ml of rain in 30 min but if you get 100 ml in 20 like last night your going to have flooding and that is why it's call flash flooding. Qr have done a lot of work in there to get water away faster but you can't win against good old Mother Nature who want to screw with you on any day it wants it will always find a way

Fortitude Valley station has been dealing with that amount of rain for decades, and only recently has it started flooding after overdevelopment and lack of consideration for water flows. The Brisbane Times did an article into the issue -> Prayer is commuters' best bet to stop rail flooding at Fortitude Valley.

Given #railfail, the SSHTT (aka S-H-I-T) timetable and associated crewing issues, closing Fortitude Valley station (and the tracks through there) from the 23rd of December to the 22nd of January and bustituting for four weeks may have been the best way to fix this issue for good. It is fortunate that this occurred at 9pm on a Monday night on a public holiday in January, and not 5pm on a Tuesday afternoon in March.

[bretto82]

You would not fix the issue it would just get the work from the rail corridor done it would still flood as all that would happen is replace 500mm drains with 1000mm drains to go back into 500mm drains for example so it would make the short stoppage go longer and drag it out where as bcc need to pull there finger out and fix up there side first before any drainage gets fixed in the middle you go from the outside to the middle not middle to out side as it would not be connected to anything to get rid of the water

[ozbob]

https://translink.com.au/service-updates/112736

7.28am Ipswich-Bowen Hills train cancelled at Gailes

The 7.28am Ipswich to Bowen Hills train has terminated at Gailes station due to a mechanical issue. Customers continuing ther travel on to Bowen Hills will experience delays of up to 15 minutes.

Customers will need to transfer at Gailes station on to the 7.44am Ipswich to Bowen Hills train, which will depart Gailes station at 8.07am.

[ozbob]

https://translink.com.au/service-updates/112801

1.07pm Ipswich-Roma Street train cancelled between Ipswich-Milton station

The 1.07pm Ipswich to Roma Street train has been cancelled between Ipswich to Milton station due to a mechanical issue. The next Ipswich to Roma Street train will depart Ipswich station at 1.37pm.

[ozbob]

https://translink.com.au/service-updates/112926

3.52pm Roma Street-Ferny Grove train cancelled between Mitchelton-Ferny Grove

The 3.52pm Roma Street to Ferny Grove train has been cancelled between Mitchelton to Ferny Grove station due to an operational issue. The next Roma Street to Ferny Grove train has departed Roma Street station at 4.07pm.

==================

https://translink.com.au/service-updates/112931

4.47pm Ferny Grove-Roma Street train cancelled between Ferny Grove-Bowen Hills

The 4.47pm Ferny Grove to Roma Street train has been cancelled between Ferny Grove to Bowen Hills stations due to an operational issue. The next Ferny Grove to Roma Street train will depart Ferny Grove station at 5.02pm.

[ozbob]

https://translink.com.au/service-updates/113151

Two Rosewood line trains cancelled, mechanical issue

The 3.35pm Ipswich to Rosewood train has terminated at Wulkaraka station due to a mechanical issue. The next Ipswich to Rosewood train departs Ipswich station at 4.35pm.

As a result, the 4.05pm Rosewood to Ipswich train has been cancelled. The next  Rosewood to Ipswich train departs Rosewood station at 4.35pm.

[ozbob]

^

I hope @QueenslandRail that passengers left stranded in this heat are being looked after? It is HOT out west ..#qldpol@StirlHinchliffe https://t.co/va32sXB8mj

— Robert Dow (@Robert_Dow) January 18, 2017

[ozbob]

https://translink.com.au/service-updates/113176

Delays 15 mins: Rosewood line, track fault

Trains on the Rosewood line, travelling in both directions are delayed up to 15 minutes due to a track fault near Wulkuraka station.

[ozbob]

Total clusterfuk ..

====================

https://translink.com.au/service-updates/113181

4.35pm Central-Rosewood train cancelled Ipswich-Rosewood

The 4.35pm Central to Rosewood train will terminate at Ipswich station due to an earlier mechanical issue at Toowong station. The next Central to Rosewood train departs Ipswich station at 6.04pm.

[ozbob]

https://translink.com.au/service-updates/113191

6.05pm Rosewood-Ipswich train cancelled, mechanical issue

The 6.05pm Rosewood to Ipswich train has been cancelled due to an earlier mechanical issue. The next Rosewood to Ipswich train departs Rosewood station at 6.35pm.

[ozbob]

https://translink.com.au/service-updates/113446

11.37am Ipswich-Central train cancelled

The 11.37am Ipswich to Central train has been cancelled due to an operational issue.

The next Ipswich to Central train will depart Ipswich station at 12.07pm.

[ozbob]

https://translink.com.au/service-updates/113531

2.09pm Cleveland-Central train cancelled from Manly station

The 2.09pm Cleveland to Central train has been cancelled from Manly to Central due to an operational issue.

Customers can transfer on to the Cleveland to Central train departing Manly at 2.58pm.

==================

^ not reported on usual social media channels ..  QR only

The 14:09 Cleveland to Shorncliffe service is cancelled due to an operational issue.

— Queensland Rail (@QueenslandRail) January 23, 2017

mixed messages ...

[BrizCommuter]

https://translink.com.au/service-updates/113531

2.09pm Cleveland-Central train cancelled from Manly station

The 2.09pm Cleveland to Central train has been cancelled from Manly to Central due to an operational issue.

Customers can transfer on to the Cleveland to Central train departing Manly at 2.58pm.

==================

^ not reported on usual social media channels ..  QR only

The 14:09 Cleveland to Shorncliffe service is cancelled due to an operational issue.

— Queensland Rail (@QueenslandRail) January 23, 2017

mixed messages ...

"Operational issues".
But the minister assured us that this timetable would work?

[ozbob]

https://translink.com.au/service-updates/113576

15min Delays: Inner City stations inbound

Customer travelling inbound from the inner city station will experience delays up to 15 minutes due to an earlier mechanical issue.

[ozbob]

At Goodna the 8.35am up to Ippy is 20 minutes adrift..

[ozbob]

https://translink.com.au/service-updates/113936

12.03pm Central - Gympie North train cancelled between Bowen Hills - Gympie North

The 12.03pm Central to Gympie North train has been cancelled between Bowen Hills to Gympie North due to an operational issue.

Customers can catch the next Nambour train leaving Central at 1.07pm. There will be a replacement bus to transport customers from Nambour station to Gympie North.

=======================



"The minister has been advised by Queensland Rail it has a full roster on both Australia Day and Friday with traincrew on standby for contingencies," a spokesman for Mr Hinchliffe said.

https://railbotforum.org/mbs/index.php?topic=12524.msg187084#msg187084

When the rhetoric does not match the reality ....

[#Metro]

Maybe they do but couldn't find someone who could drive an ICE train?

[ozbob]

Maybe they do but couldn't find someone who could drive an ICE train?

There is a yard full of trains at Mayne today ... 

[ozbob]

https://translink.com.au/service-updates/113946

3.47pm Gympie North-Central train cancelled, operational issue

The 3.47pm Gympie North to Central train has been cancelled due to an operational issue.

Customers will have a replacement bus to transport them all stations between Gympie North station and Nambour station, where customers will be able to transfer to the next available train to Central station.

[#Metro]

There is a yard full of trains at Mayne today ...

But ... but ... but ... the website says so!!

http://www.queenslandrail.com.au/about%20us/Pages/Ourorganisation.aspx

​Queensland Rail is dedicated to increasing rail patronage through improved reliability, frequency of services and making rail travel the transport mode of choice in Queensland. We are​ committed to building a better passenger business by connecting with customers, improving frontline services and facilitating Queensland's growth and development.

We aim to be Australia's best performing railway delivering safe, on time, customer-focused and efficient rail services.

[ozbob]

It does seem that Queensland Rail has lost interest in running rail services despite the web site propaganda.

The poor souls who are travelling on the 3.47pm ex Gympie North will get to Nambour around 4.50pm.  The next service departs Nambour at 6.08pm. This  is due at Central at 8.01pm compared to 6.32pm had the normal service run.

Utter contempt for passengers these days ... 

[petey3801]

Might be no ICE available and nobody route qualified to operate as second driver on an IMU to Gympie at a guess.

[ozbob]

Operational issue is such a broad descriptor as to be almost insulting.

A contingency not planned for then ...

[ozbob]

It does seem that Queensland Rail has lost interest in running rail services despite the web site propaganda.

The poor souls who are travelling on the 3.47pm ex Gympie North will get to Nambour around 4.50pm.  The next service departs Nambour at 6.08pm. This  is due at Central at 8.01pm compared to 6.32pm had the normal service run.

Utter contempt for passengers these days ...

To avoid the wait at Nambour, perhaps they could have offered an express bus service to Caboolture for the pax north of Nambour.

When this sort of thing happens on VLine, they just put on express coaches.  Happened to me coming back from Maryborough (Vic).
Arrived back at Southern Cross same time that we would have on the Velocity.

I have travelled a few times on the 3.47pm service ex Gympie North on public holidays and it usually is very well loaded, often full with no seats by Landsborough.  So I guess more than a few passengers p%ssed  off (again).

[techblitz]

I have travelled a few times on the 3.47pm service ex Gympie North on public holidays and it usually is very well loaded, often full with no seats by Landsborough.  So I guess more than a few passengers p%ssed  off (again).

you can add at least 20-40 passengers on each of the 615/605`s that arrive at landsborough hoping to be back to the city by 6.30ish and/or to catch flights from the airport.

[ozbob]

Yo. Missed connections yet again hey?   

It does seem that TransLink/Queensland Rail just do not understand the problems the punters are having with the ram-shackle service these days ..

This mess must be sorted.  It is getting worse not better ..

[James]

Might be no ICE available and nobody route qualified to operate as second driver on an IMU to Gympie at a guess.

Excuses excuses.

This is pathetic from QR regardless. If we continue to have a rail operator which runs the rail network like a welfare service, will anybody beyond welfare pax (the elderly, those who can't drive, the poor & disabled) ever use it?

No. Something needs to be done.

[ozbob]

Sent to all outlets:

27th January 2017

Re: Rail transport crisis SEQ

Good Morning,

Despite the many assurances that rail would be fine yesterday, Australia Day. there was a failure to run the 12.03pm service to Gympie North and the subsequent return service which is timetabled to depart Gympie North at 3.47pm on public holidays.

"The minister has been advised by Queensland Rail it has a full roster on both Australia Day and Friday with train crew on standby for contingencies," a spokesman for Mr Hinchliffe said.

https://railbotforum.org/mbs/index.php?topic=12524.msg187084#msg187084

The absolute contempt for passengers who would have used these services was amazing.  On the outbound journey the following service advice was issued:

https://translink.com.au/service-updates/113936

12.03pm Central - Gympie North train cancelled between Bowen Hills - Gympie North

The 12.03pm Central to Gympie North train has been cancelled between Bowen Hills to Gympie North due to an operational issue.

Customers can catch the next Nambour train leaving Central at 1.07pm. There will be a replacement bus to transport customers from Nambour station to Gympie North.

A wait of around 50 minutes or so to get to the next service to Nambour and then endure the all stations bus to Gympie North.

For the return journey the following service advice was issued:

https://translink.com.au/service-updates/113946

3.47pm Gympie North-Central train cancelled, operational issue

The 3.47pm Gympie North to Central train has been cancelled due to an operational issue.

Customers will have a replacement bus to transport them all stations between Gympie North station and Nambour station, where customers will be able to transfer to the next available train to Central station.

The poor souls who were travelling on the 3.47pm ex Gympie North would have got to Nambour around 4.50pm we estimate.
The next service departs Nambour at 6.08pm. This is due at Central at 8.01pm compared to 6.32pm had the normal service run.

To avoid the wait at Nambour, perhaps they could have offered an express bus service to Caboolture for the pax north of Nambour.

When this sort of thing happens on V/Line, they just put on express coaches.  Happened to me coming back from Maryborough (Vic) in 2016. Arrived back at Southern Cross same time that we would have on the rail Vlocity service.

I have travelled a few times on the 3.47pm service ex Gympie North on public holidays and it usually is very well loaded, often full with no seats by Landsborough.  So I guess more than a few passengers p%ssed off (again).

There is also the failed connections at Landsborough with the 615/605 buses.  I am sure there would have been passengers hoping to make the connection and be back in Brisbane by 6.30pm and perhaps to make airport connections at that time.

Queensland Rail is getting worse not better.  It does seem that TransLink/Queensland Rail just do not understand the problems the punters are having with the ram-shackle service these days.

Will action be taken?  Do not hold your breath!

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ Attached: https://railbotforum.org/mbs/index.php?topic=12524.msg187080#msg187080 ]

[ozbob]

More @QueenslandRail #railfail on Sunshine Coast Line yesterday ..
> https://t.co/GKY42ncUXA#qldpol@StirlHinchliffe @AndrewPowellMP pic.twitter.com/j6uYWC1ZXF

— Robert Dow (@Robert_Dow) January 26, 2017

[ozbob]

So, this morning Queensland Rail confirm a ' mechanical issue '  not an  ' operational issue '

Total clusterfuk this stuff ..

@Jeffrey_Addison Hi Jeff - sorry if you were impacted by the change yesterday. There was a mechanical issue with the train.

— Queensland Rail (@QueenslandRail) January 26, 2017

[ozbob]

https://translink.com.au/service-updates/113991

8.28am Central-Ipswich train delayed 20mins

The 8.28am Central to Ipswich train will experience delays of 20 minutes due to an operational issue. This train is now due to arrive at Ipswich station at 9.46am.

The next Central to Ipswich train will depart Central station at 8.58am.

[petey3801]

Might be no ICE available and nobody route qualified to operate as second driver on an IMU to Gympie at a guess.

Excuses excuses.

This is pathetic from QR regardless. If we continue to have a rail operator which runs the rail network like a welfare service, will anybody beyond welfare pax (the elderly, those who can't drive, the poor & disabled) ever use it?

No. Something needs to be done.

Not an excuse, nor a defence, just a simple statement of what the likely problem was. If everyone would prefer to just be left in the dark and guessing at whatever might be coming up, then I won't bother putting up a plausible explanation anymore.

[ozbob]

I do appreciate the input Petey thanks. 

I think there is just a level of frustration at the moment, and the lack of clear timely advice from both TransLink and QR.

[#Metro]

Things happen from time to time, but that said, the "communications" have been pretty abysmal generally for the last few months. Including the "smiley" on Twitter when mass cancellations happened.

"Operational issue" could be anything really. It's a non-explanation, zero info content statement.

DON'T EXTEND THE CONTRACT!!

[petey3801]

Is it possible for you to go at least one post without constantly spruiking that Metro? We all know where you stand, no need to constantly repeat yourself.

Comms is always a major problem and it never seems to get any better unfortunately. It really is one of the easier things to fix and would solve a lot of the angst.

[James]

Not an excuse, nor a defence, just a simple statement of what the likely problem was. If everyone would prefer to just be left in the dark and guessing at whatever might be coming up, then I won't bother putting up a plausible explanation anymore.

That wasn't directed at you petey - it's not like you were in the position to do anything about it. Thank you for your explanation on the issue.

It is incredibly frustrating to see QR treating passengers like an obligation, rather than a service. If they're going to have standby drivers, they need to have drivers to cover all contingencies - including a potential GYN train issue. And if there aren't drivers available, they should be prepared to run an express shuttle serving all stations GYN - NBR, with express buses to Caboolture, Central, and possibly the airport if enough pax needed to get to the airport.

[achiruel]

Is it possible for you to go at least one post without constantly spruiking that Metro? We all know where you stand, no need to constantly repeat yourself.

Maybe Metro is a plant trying to get a contract for Metro? Who knows. Regardless, s/he seems to ignore the fact that probably the best-run railway in this country (TransPerrth) is government-owned.

Also, does anyone remember how woeful Connex was?