Reported service disruptions rail - no longer in use

[brissypete]

Seems the problems continue tonight, delayed at Beenleigh waiting for a Ferny Grove train.  Apparently crew are overdue for a break, at least there are staff here to ask.  QR need to quit the operational issue crap and provide the actual reason for delays/cancellations/skipped stations.

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[brissypete]

I'm coming from Gold Coast so if I'd known of the delay I could have just continued to Park Rd as live Fairfield.

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[brissypete]

Just to clarify, I have no issue with staff taking their entitled breaks.  Its the communication that needs to be improved.

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[ozbob]

^

9.18pm Beenleigh-Roma Street train delayed 20 mins https://t.co/z4pIvfgpE8 #TLAlert #TLBeenleighline

— TransLink (@TransLinkSEQ) October 1, 2016

[brissypete]

^

9.18pm Beenleigh-Roma Street train delayed 20 mins https://t.co/z4pIvfgpE8 #TLAlert #TLBeenleighline

— TransLink (@TransLinkSEQ) October 1, 2016

Yep, got the alert about 30 mins after leaving Beenleigh on that train.

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[ozbob]

http://translink.com.au/service-updates/100311

7.30am Rosewood-Central train running express Corinda-Indooroopilly

Last updated: 8.35am Wednesday 5 October 2016

The 7.30am Rosewood to Central train will run express from Corinda to Indooroopilly stations due to an earlier mechanical issue.

The next Rosewood to Ipswich train will depart Rosewood station at 9.05am.

^

The 8.12am ex Goodna skips Goodna due to late running at 8.21am.
Next down pass due 8.27am.... pic.twitter.com/XzZs9ajayX

— Robert Dow (@Robert_Dow) October 4, 2016

[ozbob]

http://translink.com.au/service-updates/100411

Beenleigh & Gold Coast line trains suspended both directions

Last updated: 1.16pm Wednesday 5 October 2016

Beenleigh and Gold Coast line trains are suspended in both directions between Moorooka and Rocklea stations due to a bridge strike at Moorooka. Customers can expect delays of up to 30 minutes.

[ozbob]

http://translink.com.au/service-updates/100421

Redcliffe Peninsula line trains delayed 10 min

Last updated: 1.27pm Wednesday 5 October 2016

Redcliffe Peninsula line trains are delayed up to 10 minutes in both directions due to a signal fault near Kippa-Ring.

[red dragin]

http://translink.com.au/service-updates/100421

Redcliffe Peninsula line trains delayed 10 min

Last updated: 1.27pm Wednesday 5 October 2016

Redcliffe Peninsula line trains are delayed up to 10 minutes in both directions due to a signal fault near Kippa-Ring.

Only took ~34 hrs for the first one 

[ozbob]

^ Services have resumed as normal RPL

[techblitz]

just heard here at Caboolture that the sunnycoast train is approx. 15mins late. Scheduled @cab 1.56 anticipated 2.14.......605 departs landsborough 2.33...theres no way that bus connection can be made unless the bus waits the extra 15 mins needed. Next 605 departs 4.03pm....*face palm*

[ozbob]

Couriermail --> Queensland Rail driver shortfall set to cause train chaos

COMMUTERS face more public transport chaos as Queensland Rail struggles to fill a driver shortfall.

Thousands of passengers were left stranded without warning on Friday when nearly 50 train services in southeast Queensland were cancelled because drivers were busy training other staff on the new Redcliffe Peninsula Line.

The rostering problems threw the public transport network into chaos and led to an urgent inquiry from Transport Minister Stirling Hinchliffe.

Customers were left fuming after they were given only a few minutes notice, with gaps of more than an hour experienced on some services.

TransLink told customers the cancellations were due to "operational issues".

A QR spokeswoman yesterday said the disruption to 48 of 1259 services on Friday was because of seven shifts being unfilled the day before the Queen's Birthday long weekend.

An additional 31 shifts of the 600 drivers and guards rostered on needed to be covered because qualified drivers were training on the new line.

"On Friday night, to facilitate intensive training requirements we needed to fill an additional 31 shifts as qualified drivers piloted others through new infrastructure near Petrie to gain their competency," the spokeswoman said.

The spokeswoman could not rule out future disruptions.

"The intensive training schedule through Petrie is due to be completed by the end of October and we will be working hard to manage our resources and minimise disruption for our customers," she said.

The State Government has recruited 100 new drivers and 100 new guards. It takes a year for a new driver to be fully qualified.

Mr Hinchliffe said he requested that QR keep him updated "as they move through training requirements and recruitment processes".

Public transport advocate Robert Dow from Rail Back on Track said the "serious" disruption had affected a "hell of a lot" of commuters.

"On peak there can be up to 800 people on those trains and this went on all day, it just kept happening," he said.

Desiree Davis, 24, said her friend had been affected by the staffing shortfall last week when she went to buy a ticket from an unmanned booth at Darra Station.

"The lady was over the other side of the platform and told my friend she couldn't help her,'' she said. ''She was pretty distraught about it.''

[ozbob]

^   

Sent to all outlets:

1st October 2016

Why were around 50 Queensland Rail services cancelled on Friday 30th September 2016?

Good Morning,

We noted a significant number of Queensland Rail services were cancelled yesterday.

Service disruption notifications via https://twitter.com/TransLinkSEQ indicate around FIFTY (50) services were cancelled without any real satisfactory explanation.

Can the Minister For Transport please explain what is actually going on? Punters are tired of being left stranded on the network and missing important bus connections.

Are there enough train crew and trains to roll out the new train timetable from the 4th October 2016?

A concerned public would like to know thank you.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

Queensland Rail would have known that cancelled services would be happening all day on Friday.

Perhaps they could have warned the travelling public to this effect.  This would have created a bit more good will I feel.

[brissypete]

Thanks for seeking the please explain ozbob. Hopefully QR will be more proactive in sorting out and communicating rostering issues.

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[tazzer9]

Most Train services are all delayed by around 15 minutes due to the usual thursday suburban track tunnel closure through the cbd.   

[BrizCommuter]

Trains running up to 10 minutes late due to daytime track work in the network core taking a track pair out of service. When will QR realise they now run too many off-peak services to rely on one track pair now?

[Arnz]

4:00pm Roma Street to Nambour service was cancelled due to (reported by colleague and others on the TL/QR pages) mechanical failure with the ICE (and therefore leading to delays to following Caboolture services).  Think this may be a taste of things to come. 

Preferably the 3-car IMU would suit the 4PM Nambour run than the 5-car ICE on the run if QR lacks the units.  It would however mean having to shuffle unit allocations around though, which is tricky with the high fleet usage during to peak.

[ozbob]

Yes, it is bit of a worry re the ICE.  Even a DEL + SX running on the Ippy to free up a set might help hey? 

Could always fire up a steam loco or two as well?   

I can see the headlines now ' Steam triumphs and saves the day once again ! ' ... 

[ozbob]

Queensland Rail would have known that cancelled services would be happening all day on Friday.

Perhaps they could have warned the travelling public to this effect.  This would have created a bit more good will I feel.

Well well ...  good advice this.

==========================

http://translink.com.au/service-updates/100726

Train service changes

Last updated: 5.53am Friday 7 October 2016

An intensive training schedule is currently underway to train Queensland Rail drivers on new infrastructure through Petrie.

This training unfortunately has an effect on services whilst accredited drivers pilot others through new infrastructure to gain their competency.

The below service alterations are in place today to facilitate this training.  These alterations have been planned to minimise disruption for customers as best as possible, with most occurring outside of peak periods.

We apologise for any delay to your service and thank you for your patience.
Service Alterations:

    The 5.47am Ferny Grove to Coopers Plains train has been cancelled. The next Ferny Grove to Coopers Plains train will depart Ferny Grove at 6.02am
    The 6.59am Beenleigh to Ferny Grove train will run express from Kuraby to Salisbury.
    The 7.19am Northgate to Roma Street train has been cancelled. The next Northgate to Roma Street train will depart at 7.27am.
    The 8.19am Northgate to Roma Street train has been cancelled. The next Northgate to Roma Street train will depart at 8.27am.
    The 8.24am Shorncliffe to Cannon Hill train will run express from Roma Street to Cannon Hill.

[BrizCommuter]

^ here we go again. Nothing like good forward planning QR?
By the way, only got the notification from the TransLink app at 7:31am.

[ozbob]

^ at least there is some forward notification albeit a bit late.  Better than having 50 service cancellations and hoping no one notices! 

I note the ' service changes ' are being highlighted on the TransLink web site ... 

[BrizCommuter]

Cancelling at Northgate to CBD service was probably not a good move this week.

[brissypete]

The list has gotten even longer, mostly Northgate trains too

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[petey3801]

Train service changes

Last updated: 9.59am Friday 7 October 2016

An intensive training schedule is currently underway to train Queensland Rail drivers on new infrastructure through Petrie.

This training unfortunately has an effect on services whilst accredited drivers pilot others through new infrastructure to gain their competency.

The below service alterations are in place today to facilitate this training.  These alterations have been planned to minimise disruption for customers as best as possible, with most occurring outside of peak periods.

We apologise for any delay to your service and thank you for your patience.

Service Alterations:

The 10.01am Cannon Hill to Northgate train has been cancelled. The next Cannon Hill to Northgate train will depart Cannon Hill at 10.16am.
The 10.12am Northgate to Cannon Hill train has been cancelled. The next Northgate to Cannon Hill train will depart Northgate at 10.27am.
The 10.31am Cannon Hill to Northgate train has been cancelled. The next Cannon Hills to Northgate train will depart Cannon Hill at 10.46am.
The 10.42am Northgate to Cannon Hill train has been cancelled. The next Northgate to Cannon Hill train will depart Northgate at 10.57am.
The 11.01am Cannon Hill to Northgate train has been cancelled. The next Cannon Hill to Northgate train will depart Cannon Hill at 11.16am.
The 11.12am Northgate to Cannon Hill train has been cancelled. The next Northgate to Cannon Hill train will depart Northgate at 11.31am.
The 11.31am Cannon Hill to Northgate train has been cancelled. The next Cannon Hill to Northgate train will depart Cannon Hill at 11.46am.
The 11.42am Northgate to Cannon Hill train has been cancelled. The next Northgate to Cannon Hill train will depart Northgate at 11.57am.
The 12.01pm Cannon Hill to Northgate train has been cancelled. The next Cannon Hill to Northgate train will depart Cannon Hill at 12.17pm.
The 12.12pm Northgate to Cannon Hill train has been cancelled. The next Northgate to Cannon Hill train will depart Northgate at 12.27pm.
The 12.31pm Cannon Hill to Northgate train has been cancelled. The next Cannon Hill to Northgate train will depart Cannon Hill at 12.46pm.
The 12.42pm Northgate to Cannon Hill train has been cancelled. The next Northgate to Cannon Hill train will depart Northgate at 1.01pm.
The 1.01pm Cannon Hill to Northgate train has been cancelled. The next Cannon Hill to Northgate train will depart Cannon Hill at 1.16pm.
The 1.12pm Northgate to Cannon Hill train has been cancelled. The next Northgate to Cannon Hill train will depart Northgate at 1.31pm.
The 1.31pm Cannon Hill to Northgate train has been cancelled. The next Cannon Hill to Northgate train will depart Northgate at 1.46pm.
The 1.42pm Northgate to Cannon Hill train has been cancelled. The next Northgate to Cannon Hill train will depart Northgate at 1.57pm.
The 2.01pm Cannon Hill to Northgate train has been cancelled. The next Cannon Hill to Northgate train will depart Northgate at 2.16pm.
The 2.12pm Northgate to Cannon Hill train has been cancelled. The next Northgate to Cannon Hill train will depart Northgate at 2.27pm.
The 2.28pm Bowen Hills to Springfield Central train has been cancelled. The next 48pm Bowen Hills to Springfield Central train will depart Bowen Hills at 2.46pm.
The 2.42pm Northgate to Cleveland train has been cancelled from Northgate to Bowen Hills. The next Northgate to Cleveland train will depart Northgate at 2.57pm.
The 3.40pm Springfield to Nambour train has been cancelled from Springfield to Roma Street. The next Springfield to Roma Street train will depart Springfield at 4.10pm.
The 4.31pm Cannon Hill to Shorncliffe train has been cancelled from Roma Street to Shorncliffe. The next Cannon Hill to Shorncliffe train will depart Cannon Hill at 4.46pm.
The 5.39pm Shorncliffe to Cleveland train has been cancelled from Shorncliffe to Northgate. The next Shorncliffe to Cleveland train will depart Shorncliffe at 6.01pm.
The 6.47pm Ferny Grove to Park Road train has been cancelled from Roma Street to Park Road. The next Ferny Grove to Park Road train will depart Ferny Grove at 6.58pm.
The 7.17pm Ferny Grove to Park Road train has been cancelled from Roma Street to Park Road. The next Ferny Grove to Park Road train will depart Ferny Grove at 7.28pm.
The 9.24pm Roma Street to Northgate train has been cancelled from Bowen Hills to Northgate. The next Ferny Grove to Park Road train will depart Ferny Grove at 9.39pm.
The 9.54pm Roma Street to Northgate train has been cancelled from Bowen Hills to Northgate. The next Roma Street to Northgate train will depart Ferny Grove at 10.09pm.
The 10.12pm Northgate to Roma Street train has been cancelled. The next Northgate to Roma Street train will depart Northgate at 10.27pm.
The 10.42pm Northgate to Roma Street train has been cancelled. The next Northgate to Roma Street train will depart Northgate at 10.57pm.
The 10.54pm Roma Street to Northgate train has been cancelled. The next Northgate to Roma Street train will depart Northgate at 11.09pm.
The 11.24pm Roma Street to Northgate train has been cancelled. The next Roma Street to Northgate train will depart Northgate at 11.39pm.
The 11.42pm Roma Street to Northgate train has been cancelled. The next Roma Street to Northgate train will depart Northgate at 11.57pm.
The 12.07am Ipswich to Caboolture train has been cancelled from Bowen Hills to Northgate.
The 12.12am Northgate to Roma Street train has been cancelled. The next Northgate to Roma Street train will depart Northgate at 12.27am.
The 12.24am Roma Street to Northgate train has been cancelled. The next Roma Street to Northgate train will depart Roma Street at 12.39am.
The 12.54am Roma Street to Northgate train has been cancelled. The next Roma Street to Northgate train will depart Roma Street at 1.02am.
-----------------

There were also more before this, seems it has been updated again!

I have, however, been hearing Control advise Caboolture trains to stop at Toombul and Nundah (presumably vice versa too) to make up the extra frequency.

[ozbob]

I have been advised that disruptions during peak will be minimal.  As more drivers get qualified for the new sections these cancellations will decrease each week.

[ozbob]

Someone has to say it though  ... it really is a bit of a ...

[ozbob]

By my quick count ~ 41 services cancelled today.

[BrizCommuter]

Quite a few (quite rightfully) p%ssed  off Toombul and Nundah commuters today on social media.

[BrizCommuter]

The issues have not been picked up by the hopeless media.

[tazzer9]

Most rail systems would have enough railcrew to adequatly cover the training.
Most rail systems would conduct training and certification on the weekends as well.

[ozbob]

When the new signalling was implemented from Corinda through to Darra West I recall seeing pilots being used for a number of weeks on all services till qualified.  There wasn't service cancellations then though. Perhaps there was a bit more slack then ...

[ozbob]

http://translink.com.au/service-updates/100821

Redcliffe Peninsula line: 10 min delays both directions

Last updated: 4.20pm Friday 7 October 2016

All Redcliffe Peninsula line trains are currently delayed up to 10 minutes in both directions due to an operational issue.

[Arnz]

Seems to have resumed.  Left Kippa-Ring on time at 4:46pm on my first trip on the Redcliffe Peninsula line.  Planning on connecting to the Nambour train at Petrie.

Also onboard VAS on Kippa Ring trains substitutes Nambour for "Sunshine Coast" for the change train announcements.  E.g "Passengers for the Caboolture and Sunshine Coast lines please change trains at Petrie".

However the VAS onboard the Nambour trains still announces it as "This is a Nambour train". A bit of inconsistency.

[BrizCommuter]

http://translink.com.au/service-updates/100821

Redcliffe Peninsula line: 10 min delays both directions

Last updated: 4.20pm Friday 7 October 2016

All Redcliffe Peninsula line trains are currently delayed up to 10 minutes in both directions due to an operational issue.

Suboptimal terminus track layout?

[ozbob]

Numerous rail service cancellations during the day again ... >> https://twitter.com/TransLinkSEQ

And this now:

https://translink.com.au/service-updates/101311

Six Shorncliffe line trains cancelled, operational issue

Last updated:  Tue 11 October 2016 at 5.02pm (4 minutes ago)

Six Shorncliffe line trains have been cancelled due to an operational issue. As a result the following trains have been cancelled:

    The 7.28pm Central to Northgate train is cancelled. The next Central to Shorncliffe train departs Central station at 7.43pm
    The 8.12pm Northgate to Central train is cancelled. The next Shorncliffe to Central train departs Northgate station at 8.27pm.
    The 9.28pm Central to Northgate train is cancelled. The next Central to Shorncliffe train departs Central station at 9.43pm
    The 10.12pm Northgate to Central train is cancelled. The next Shorncliffe to Central train departs Northgate station at 10:27pm.
    The 10.56pm Central to Northgate train is cancelled. The next Central to Shorncliffe train departs Central station at 11.13pm
    The 11.42pm Northgate to Central train is cancelled. The next Shorncliffe to Central train departs Northgate station at 8.57pm.

[ozbob]

^ a little confusing for most I suspect .. 

[petey3801]

A new notice has come out (similar to last Friday) with numerous cancellations through the rest of the evenimg

[red dragin]

One of the QR Facebook replies said it was for training on new infrastructure between Petrie and Zillmere, not the Kippa Ring line.

Aside from the North Pine bridge nothing's changed?

[BrizCommuter]

This situation is a disgrace. There should be an inquiry as to why QR have such a lack of train crew.