Reported service disruptions rail - no longer in use

[Derwan]

Shorncliffe trains resumed earlier this evening. 

[p858snake]

Mentioned elsewhere by a local that the LX is sign posted not suitable for large trucks.

That information is missleading and incorrect. To clear things up there are no signs preventing large vehicles from using the level crossing. There are however signs on the approaches/exits of the level crossing preventing large vehicles from turning left and right onto Tufnell road (to prevent traffic from backing up/remaining on the level crossing). At the level crossing the only signs are a 5m height restriction sign, the usual don't wait on the level crossing, stop on red lights and live overhead wires.

Although that T intersection is lovingly marked giveway in every direction so no one knows what to do (always to your right) so it causes some close calls almost every morning, lunch, afternoon and any other time there are cars present. (I volunteer at a charity that is close by so i'm there most mornings.)

[ozbob]

erail 5.01pm16 Sep 2012

30 mins delay for services on Ipswich/Rosewood Line between Redbank and Darra due to power fault. Service to resume by 5:45 PM.

[HappyTrainGuy]

Haha it is a beauty of a layout IMO travelling west there should be no right hand turn to all traffic just after the level crossing similar to heading east bound trying to access the park and ride with its no right hand turn. The eastern side is a different kettle of fish due to the very limited space for duplicating lanes but there's nothing stoping them from doing something similar to what they did at Zillmere with the Murphy Road overpass/road mods. ie the eastern side of St Vincents road would be a no right turn traffic sending all traffic down the next street (Victor/Victoria Street? - The one that leads to the school then back on to Tufnell road) where a intersection could be done outside the library or you could do something similar by making both streets one way with St Vincents traffic giving way to westbound traffic on tufnell road. Any option would be a hard sell though.

[petey3801]

Last updated: 7.09pm Sunday 16 September 2012
Buses are replacing trains between Petrie and Caboolture due to a police incident. Expect one hour delays.

Affected services:

    Caboolture
    Sunshine Coast
    Ipswich/Rosewood
    Richlands

Fatality at Dakabin, I have been told...

[ozbob]

Points failure at Cooran earlier this morning, morning up GympieLander is around 30 minutes late.

[ozbob]

erail 4.05pm

18 Sep 2012

Disruptions on Caboolture Line due to police incident. Expect 30 mins delay. Service to resume by 5:00 PM.

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1347948021

Trains suspended: Carseldine

Last updated: 4.00pm Tuesday 18 September 2012

Trains are suspended at Carseldine due to a police incident at the Beams Road level crossing.

Customers should expect delays of 30 minutes at this stage.

[ozbob]

Twitter

TransLink SEQ ‏@TransLinkSEQ

Some Beenleigh + Gold Coast trains express via Tennyson Loop to avoid further delays.

===============

YeHaaa!!   

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1347968800

Delays due to signal fault: Fairfield

Last updated: 9.56pm Tuesday 18 September 2012
Beenleigh and Gold Coast trains in both directions are delayed up to 20 minutes due to a signal fault at Fairfield.

Trains may run express Roma Street to Yeerongpilly via the Tennyson Loop to avoid further delays.

[HappyTrainGuy]

http://jp.translink.com.au/travel-information/service-updates/details/1347948021

Trains suspended: Carseldine

Last updated: 4.00pm Tuesday 18 September 2012

Trains are suspended at Carseldine due to a police incident at the Beams Road level crossing.

Customers should expect delays of 30 minutes at this stage.

Vehicle heading westbound towards Gympie Road took the gates out.

[ozbob]

Twitter

TransLink SEQ ‏@TransLinkSEQ

GC/Beenleigh line trains suspended Ormeau - Kuraby due to power loss caused by traffic incident at Holmview rail Xing. Buses arranged

[SurfRail]

(What was meant to be) the 10:33 train out of South Bank was packed like I have never seen for that time of night (ie at least 1 passenger per 2 seats).

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1348187307

9.33am Roma Street-Gympie North train delayed

Last updated: 10.28am Friday 21 September 2012

The 9.33am Roma Street - Gympie North train has broken down near Bowen Hills station.

A replacement train is being sought but customers should expect a one hour delay.

[ozbob]

Twitter

TransLink SEQ ‏@TransLinkSEQ

Ferny Grove line inbound train departing 10.58am cancelled due to breakdown. Next inbound service departs Ferny Grove station 11.28am.

[Fares_Fair]

Reports of power disruptions to trains at Caboolture, Palmwoods and Mooloolah tonight ... train being evacuated at Palmwoods... nothing on Twitter.

News just in 2 hour delays expected, lightning strike to blame Guard report states.

Gotta love the Sunshine Coast / Caboolture line - never a dull moment (made extra dull by no lights or power)

[Stillwater]

A journey on the SCL is like an Indiana Jones adventure every time.  Indiana Jones and the Curse of Queensland Rail -- good plot for a movie.

[Fares_Fair]

^ indeed.

Incidently NOTHING issued via Twitter from either QR or TL ...

COMMUNICATION IS THE KEY

eRail alert was finally issued 30 minutes after the event I am told. (maybe that is service provider or coverage limitations - can't be sure).

[ozbob]

I just checked and I didn't receive an erail alert (normally do).

There is an attitude in TL that because it is Sunshine Coast we don't need to do anything by the looks of things, or there constant comm failures between QR and TL.  Completely unacceptable of course.  Will raise this in due course.
Twitter is probably the major way people can pick up there are issues quickly, particularly north of Caboolture.  There is no information on most stations, and people are left stranded with no idea what is going on.

[ozbob]

I have raised concerns direct with TransLink about the lack of notifications re the issues on the SCL.

^ indeed.

Incidently NOTHING issued via Twitter from either QR or TL ...

COMMUNICATION IS THE KEY

eRail alert was finally issued 30 minutes after the event I am told. (maybe that is service provider or coverage limitations - can't be sure).

[ozbob]

TL have responded, thanks and indicated it was on the web site, but agree it should have been tweeted.

Push information is so valuable in getting out the message out quickly. (Web site is 'pull' ..)

I have raised concerns direct with TransLink about the lack of notifications re the issues on the SCL.

^ indeed.

Incidently NOTHING issued via Twitter from either QR or TL ...

COMMUNICATION IS THE KEY

eRail alert was finally issued 30 minutes after the event I am told. (maybe that is service provider or coverage limitations - can't be sure).

[Stillwater]

Editorial comment from today's Sunshine Coast Daily:

Translink has some explaining to do after a 'bolt from the blue' left hundreds of commuters stranded from Caboolture through to Nambour last night.  It is of no solice that Sunshine Coast commuters are used to it.

And the loss of power to the line was an act of nature, if early reports are to be believed.  But angry commuters who contacted the Daily last night said they had been dumped at stations with no buses made available to complete their journeys.

Reliability is essential to encourage people to use public transport.  Without it, we may as well get used to living with savage traffic snarls across South-East Queensland.

[ozbob]

Editorial comment from today's Sunshine Coast Daily:

Translink has some explaining to do after a 'bolt from the blue' left hundreds of commuters stranded from Caboolture through to Nambour last night.  It is of no solice that Sunshine Coast commuters are used to it.

And the loss of power to the line was an act of nature, if early reports are to be believed.  But angry commuters who contacted the Daily last night said they had been dumped at stations with no buses made available to complete their journeys.

Reliability is essential to encourage people to use public transport.  Without it, we may as well get used to living with savage traffic snarls across South-East Queensland.

History repeating,  why cannot these basic communication issues be sorted???

Give us the tools and we will finish the job. (Winston S Churchill, Radio Broadcast, 9th February 1941)

[Fares_Fair]

Feedback received, thank you.

Picked up my friend from Landsborough train station last night. He arrived into Brisbane Airport at 7pm and commenced travel immediately. He finally made it to Landsborough (on a bus) at 10pm.
An absolute disgrace.

[PollyWouldLikeASeat]

I missed all the drama, but wasn't there track work going that was to affect the later trains on the caboolture line last night, I didn't read it closely as it was supposed to be after I was safely home.  The person catching the train from the airport may have been caught up in that (if it still went ahead).

[Stillwater]

Maybe we should devise a 'survival pack' for anyone venturing onto the Sunshine Coast Line -- thermal blanket, freeze-dried meal, torch, bottled water, spare bottle to pee into, toilet paper, paperback novel, glucose jelly beans, tranquillisers, radio and spare batteries.

[ozbob]

I missed all the drama, but wasn't there track work going that was to affect the later trains on the caboolture line last night, I didn't read it closely as it was supposed to be after I was safely home.  The person catching the train from the airport may have been caught up in that (if it still went ahead).

http://railbotforum.org/mbs/index.php?topic=8935.0

There was a planned closure Petrie to Caboolture from 10pm ..

[ozbob]

Twitter

7m TransLink SEQ TransLink SEQ ‏@TransLinkSEQ

Ipswich line trains may be delayed <20mins due to track fault at Ipswich.

[ozbob]

Maybe we should devise a 'survival pack' for anyone venturing onto the Sunshine Coast Line -- thermal blanket, freeze-dried meal, torch, bottled water, spare bottle to pee into, toilet paper, paperback novel, glucose jelly beans, tranquillisers, radio and spare batteries.

[ozbob]

Twitter

7m TransLink SEQ TransLink SEQ ‏@TransLinkSEQ

Ipswich line trains may be delayed <20mins due to track fault at Ipswich.

Twittter

TransLink SEQ ‏@TransLinkSEQ

Ipswich line track fault repaired, services normal. One 5min delay running on 9.07am Ipswich - Bowen Hills train.

[SurfRail]

^ Yay, Meals Rejected by the Enemy...

[Fares_Fair]

Maybe we should devise a 'survival pack' for anyone venturing onto the Sunshine Coast Line -- thermal blanket, freeze-dried meal, torch, bottled water, spare bottle to pee into, toilet paper, paperback novel, glucose jelly beans, tranquillisers, radio and spare batteries.

   classic!

Tweeted as Commuters suggest ...

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1348527861

Track fault: Ipswich station

Last updated: 10.00am Tuesday 25 September 2012

Trains are being delayed up to 30 minutes between East Ipswich and Ipswich stations, due to a track fault.

As a result, delays are occurring to the following services:

    8.26am Central to Ipswich train is currently 15 minutes late
    9.07am Ipswich to Bowen Hills train is currently five minutes late

Technicians are currently on site.

Customers may wish to consider alternate services in the area:

============

Twitter

15m TransLink SEQ TransLink SEQ ‏@TransLinkSEQ

Ipswich line track fault has returned, trains are being delayed up to 30 mins between East Ipswich - Ipswich. http://bit.ly/OQp5Ld

[ozbob]

They are quick on the 'twitter button' this morning ... 

[ozbob]

Twitter

1m TransLink SEQ ‏@TransLinkSEQ

Trains on the Ipswich line have resumed normal operations following the earlier track fault at Ipswich. Minor residual delays may remain.

[ozbob]

Further advice received thanks, attempts were made to tweet the delays but there was an IT issue, which has now been worked around.

Good, that the intention was there to inform, just that something went amiss.

As we all know, IT is far from perfect world ... lol

TL have responded, thanks and indicated it was on the web site, but agree it should have been tweeted.

Push information is so valuable in getting out the message out quickly. (Web site is 'pull' ..)

I have raised concerns direct with TransLink about the lack of notifications re the issues on the SCL.

^ indeed.

Incidently NOTHING issued via Twitter from either QR or TL ...

COMMUNICATION IS THE KEY

eRail alert was finally issued 30 minutes after the event I am told. (maybe that is service provider or coverage limitations - can't be sure).

[Fares_Fair]

Further advice received thanks, attempts were made to tweet the delays but there was an IT issue, which has now been worked around.

Good, that the intention was there to inform, just that something went amiss.

As we all know, IT is far from perfect world ... lol

TL have responded, thanks and indicated it was on the web site, but agree it should have been tweeted.

Push information is so valuable in getting out the message out quickly. (Web site is 'pull' ..)

I have raised concerns direct with TransLink about the lack of notifications re the issues on the SCL.

^ indeed.

Incidently NOTHING issued via Twitter from either QR or TL ...

COMMUNICATION IS THE KEY

eRail alert was finally issued 30 minutes after the event I am told. (maybe that is service provider or coverage limitations - can't be sure).

Thank you for pursuing this Robert.

I do wonder how that could be possible though?

Does both TransLink and Queensland Rail use the same IT drive or server to send out their Twitter messages?
and they simultaneously experienced technical issues?

Or perhaps TransLink issue both sets of tweets independent of QR... possibly unlikely given that I thought QR issue the original tweet (privately to TL) and then TL retweet it with their moniker on it, followed by the original QR tweet.

I must confess I find it hard to believe.

EDIT: Silver lining: Good to hear the communication happening ozbob.

[Fares_Fair]

Queensland Rail‏@QueenslandRail

RT @TransLinkSEQ: Delays experienced on Caboolture-Nambour train - http://bit.ly/UObxzX


3.23pm Caboolture-Nambour train delayed

Last updated: 5.00pm Tuesday 25 September 2012

The 3.23pm Caboolture - Nambour train has experienced a fault and has now ceased its service.

Passengers will continue their trip on the following train and will arrive at Nambour at 5.25pm.

We thank you for your patience.


INCIDENTLY, this was FIRST issued by Twitter just 15 minutes ago at 5:00pm  !!!

[ozbob]

  

[ozbob]

I am not an apologist.  However, I understand there are some platform changes happening. This undoubtedly  complicates a lot of things.

It is good that TL have acknowledged that there is an issue, and it will be sorted. Not more can be expected, so thank you.