Reported service disruptions rail - no longer in use

[ozbob]

Very transient track fault this one ..

================

erail 5.13pm

1 Jul 2012

20 mins delay for services on Gold Coast Line due to track fault. Service to resume by 7:00 PM.

================

erail 5.15pm

1 Jul 2012

Services for Gold Coast Line have resumed as normal.

[SurfRail]

Perhaps somebody did a manual reset of the track circuit (ie with a big stick)?   

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1341210895

Track fault - Bilsen Road level crossing

Last updated: 5.03pm Monday 2 July 2012

Trains are being delayed 10 minutes in both directions at Sunshine train station, due to a track fault on the nearby Bilsen Road level-crossing at Geebung.

[ozbob]

erail 8.31am

3 Jul 2012

30 mins delay for services on Cleveland Line due to track fault. Service to resume by 9:30 AM

===============

Twitter

TransLink SEQ ‏@TransLinkSEQ

Cleveland line trains suspended between Murarrie and Cannon Hill due to traffic incident @ Queensport Rd rail Xing. Delays <30min expected.

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1341366002

Track fault - Ebbw Vale

Last updated: 11.40am Wednesday 4 July 2012

Trains are being delayed up to 15 minutes in both directions, due to a track fault between Ebbw Vale and Bundamba stations.

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1341462857

Trains suspended: Darra to Richlands

Last updated: 2.34pm Thursday 5 July 2012

Trains are suspended between Richlands and Darra due to a police incident.

Customers should expect delays in the area.

[ozbob]

erail 7.54am

7 Jul 2012

15 mins delay for services on Ipswich/Rosewood Line due to track fault. Service to resume by 9:00 AM.

[ozbob]

erail 8.30am

17 Jul 2012

20 mins delay for services on Ipswich/Rosewood Line due to track fault. Service to resume by 10:00 AM.

[ozbob]

Twitter

TransLink SEQ ‏@TransLinkSEQ

Ipswich/Rosewood trains are returning to normal after an earlier points fault near Corinda.

[ozbob]

Twitter

ABC Radio Brisbane ‏@612brisbane

07:22 Petrie to Roma St service will be a three carriage train


3m ABC Radio Brisbane ABC Radio Brisbane ‏@612brisbane

07:30 Lota to Bowen Hills service will be a three carriage train


4m ABC Radio Brisbane ABC Radio Brisbane ‏@612brisbane

07:22 Darra to Bowen Hills service will be cancelled for this morning

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1341953579

Outbound trains suspended Redbank - Ipswich

Last updated: 6.53am Wednesday 11 July 2012

Outbound trains between Redbank and Ipswich are suspended due to a points fault at Redbank.

The following services are affected as a result:

    The 5.51am Bowen Hills - Ipswich train will terminate at Redbank.
    The 6.45am Ipswich - Bowen Hills will commence from Redbank at 7am instead.  The following service is the 6.57am Ipswich - Bowen Hills train stopping all stations.

[ozbob]

Twitter

TransLink SEQ ‏@TransLinkSEQ

Ipswich line trains suspended Dinmore <-> Ipswich. Buses replace trains in both directions. Delays <30mins expected.  27 m

======================

TransLink SEQ ‏@TransLinkSEQ

Ipswich line trains resumed Ipswich <-> Dinmore, buses continue to run. Short delays 2m

[ozbob]

Twitter

1m TransLink SEQ TransLink SEQ ‏@TransLinkSEQ

Gold Coast and Beenleigh train line delays of up to 20 minutes. Trains also unable to stop at stns betw South Bank and Yeronga stations.

==================

http://jp.translink.com.au/travel-information/service-updates/details/1342074910

Beenleigh and Gold Coast line delays

Last updated: 4.35pm Thursday 12 July 2012

Delays on Beenleigh and Gold Coast lines due to a points fault. Delays up to 20 minutes.

Trains also unable to stop at stations between South Bank and Yeronga. Buses are being arranged. This imapcts on customers for Park Rd, Dutton Park and Fairfield stations.

Technicians are expected on site soon.

[ozbob]

Twitter

6m TransLink SEQ ‏@TransLinkSEQ

Delays on Beenleigh and Gold Coast train lines continue. Some services delayed up to 45 minutes. Technicians are on site to repair fault.

[ozbob]

Twitter

ABC Radio Brisbane ‏@612brisbane

QR: Delays of up to 15 minutes for services travelling in both directions between Ipswich and Rosewood.

=============

At Goodna, aiming for the 5.48am down ...  on time  here it is ...

Ed:  On board SMU292, seriously tagged sadly ...

[ozbob]

At Darra, detrained waiting for the 6.16 am down, PIDs all on time.

Seems the issue is west of Ipswich ..

===========
http://jp.translink.com.au/travel-information/service-updates/details/1342122139

Trains suspended/delays Rosewood - Walloon

Last updated: 5.58am Friday 13 July 2012

Trains are suspended between Rosewood and Walloon and delayed up to 30 minutes due to a signal fault between at Yarrowlea.

Buses have been arranged as an alternative.

Queensland Rail technicians are on site working to remedy the fault.

================

It is very concerning the constant faults ... 

[ozbob]

Onboard EMU71 down left Darra on time ...

[ozbob]

Twitter

10m TransLink SEQ TransLink SEQ ‏@TransLinkSEQ

Inbound train delays through Eagle Junction <15min due to signal fault.

=====

At Roma St the 8.27am Gold Coaster is still coming ..... lol  just arriving at Roma St now IMU 101

[ozbob]

Erail 8.31am

13 Jul 2012

15 mins delay for services on CBD Line due to signalling fault. Service to resume by 9:30 AM.

================

Looks like we were lucky, just arriving Park Road ...

[ozbob]

Overnight ...

Twitter

TransLink SEQ ‏@TransLinkSEQ  4h

Ipswich/Richlands train line delays of up to an hour due to a power fault.

================

TransLink SEQ ‏@TransLinkSEQ  3h

Trains on the Ipswich/Rosewood/Richlands lines resumed after earlier power fault. There are residual delays as trains return to normal.

[ozbob]

Crew or unit availability issues?

===============

Twitter

1h ABC Radio Brisbane ‏@612brisbane

07:55 Cleveland to Bowen Hills service will be a three carriage train

==================

Twitter

1h ABC Radio Brisbane ABC Radio Brisbane ‏@612brisbane

07:22 Petrie to Roma St service will be a three carriage train this morning

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1342411325

trains suspended: Bowen Hills-Ferny Grove

Last updated: 2.02pm Monday 16 July 2012

Trains are suspended on the Ferny Grove line, all stations between Bowen Hills and Ferny Grove, due to a police incident near Newmarket.

Buses are being arranged to transport passengers, stopping all stations.

Customers should expect delays of one hour.

(? gas leak around Alderley ... )

[ozbob]

erail 3.05pm

16 Jul 2012

30 mins delay for services on Ferny Grove Line due to police incident. Service to resume by 4:30 PM.

[p858snake]

Gas leak apparently

[ozbob]

Couriermail --> Gas leak halts trains on Ferny Grove line

==============

It is time Queensland Rail and TransLink started to treat their ' customers ' as people with a brain.   Short clear descriptions of the issue is needed not the usual 'police incident' ... if it is a gas leak at Alderley then say.  If it person struck by a train, then say so.  This cryptic bullsh%t is pointless ..

[Fares_Fair]

Agree, this is just obfuscation of the facts.

Further it is useful in that it would enhance a true 'zero harm' attitude for it's customers.

Is it more to do with a bland (non-media attracting) response?
Having said that anything with 'Police' in it may counter that theory.

[Stillwater]

Translink staffer retrained as a nurse at a maternity hospital ... talking to man whose wife is heavily pregnant:

Nurse to man:  Your wife has just had a birthing incident.

Man to our retrained nurse:  Do you mean she has given birth?  Is it a boy or a girl?  Is it a healthy baby?  Is my wife okay?

Nurse:  There has been a birthing incident, that's all I am authorised to say.  You could talk to my supervisor, but he/she has been sacked for being a non-frontline state employee.  I am the frontline employee, and the matter is in hand.  You will be advised in due course as further information becomes available.

[Stillwater]

Its lazy and bureaucratic, QR/Translink staff just don't bother to inquire beyond a 'police incident'.  It's their language that they force on customers.  Is the weather forecaster just interested in a 'severe weather event' or does he/she want to satisfy him/her self that a cyclone is approaching?

[ozbob]

Check out twitter, I have just challenged them to state clearly and concisely what the incidents are.  See --> https://twitter.com/Robert_Dow Metro does, as do most others.

That way people understand exactly what the situation is, are better managed and tolerant to the delays.

The farcical thing is though, TransLink and Queensland Rail put out  ' delays due to police incident ', radio and press are virtually simultaneously giving out the real reason, be it person struck by a train, gas leak at Alderley, level crossing gates hit or whatever.

It makes them look rather silly.

===================

Twitter

Robert Dow ‏@Robert_Dow

@QueenslandRail @TransLinkSEQ see --> https://twitter.com/metrotrains people then know what is actually going on and are better managed

[somebody]

Translink staffer retrained as a nurse at a maternity hospital ... talking to man whose wife is heavily pregnant:

Nurse to man:  Your wife has just had a birthing incident.

Man to our retrained nurse:  Do you mean she has given birth?  Is it a boy or a girl?  Is it a healthy baby?  Is my wife okay?

Nurse:  There has been a birthing incident, that's all I am authorised to say.  You could talk to my supervisor, but he/she has been sacked for being a non-frontline state employee.  I am the frontline employee, and the matter is in hand.  You will be advised in due course as further information becomes available.

Pretty funny.

[ozbob]

Example.  This afternoon the announcer on 612 ABC Brisbane cut in the normal program and said TransLink has just announced there is a police incident on the Ferny Grove line and trains are suspended.  Which was the official notification on twitter. She then immediately added ' it is a gas leak at Alderley ' obviously information from other sources ...

It is not good communication practise, it does make them look stupid, and it further alienates many 'customers' by the displayed attitude.

[ozbob]

The other amusing thing is when there are ' services suspended due to police incidents ' as notified by Queensland Rail and TransLink, traffic reporters in their reports are giving the full details, eg. truck has hit the boom gates at Telegraph Road, or there is a wild wombat attacking the point motors at Rosewood or whatever ...

[p858snake]

Most of rob's convo (the tool doesn't seem to be picking up mine properly (Probably because i'm a private account)): http://localhostr.com/file/m1BIYlQtrprS/Twitter-conversation-with-Robert_Dow_1342425255622.png

And I will just leave a link to this tweet right here: https://twitter.com/QPSmedia/statuses/224719964890869760

[ozbob]

And I will just leave a link to this tweet right here: https://twitter.com/QPSmedia/statuses/224719964890869760

Gorgeous .... thank you!

[ozbob]

The Queensland Police Service alert all that there is a gas leak but TransLink and Queensland Rail see it only as a police incident.  Apparently this is because "Queensland mental health experts" believe that persons who follow TransLink and Queensland Rail, but not Queensland Police Service updates are obviously going to be disturbed.  Too right they are disturbed, p%ssed off with the lack of information!

All together now, Queenslander!

[ozbob]

Metro Melbourne is not the most responsive twitter feed in the world by a long shot, however they do give concise clear information so that pax do know what the issue is, this is just commonsense, some examples of clear concise information by twitter from  https://twitter.com/metrotrains

WARNING  if you are in Queensland your mental health state should be taken into account before reading real explanations for train delays.

IF IN DOUBT, CLOSE YOUR BROWSER NOW!


Metro Trains ‏@metrotrains

Buses will run between Upper Ferntree Gully and Belgrave for the time being due to a tree falling on the overhead power lines.

================

Metro Trains ‏@metrotrains

Frankston line: buses are now replacing trains between Moorabbin and Mordialloc due to the earlier vandalism incident.

================

Metro Trains ‏@metrotrains

Crews working to repair the train fault at Footscray (train brakes won't release). Line can't be cleared until then. Will update progress.

================

Metro Trains ‏@metrotrains

The Sandringham line will experience delays of up to 40 mins due to an ill passenger at Prahran. Ambulance in attendance.

================

Metro Trains ‏@metrotrains

South Morang line is suspended between Epping & Sth Morang after a train struck a shopping trolley on the tracks. Buses will replace trains.

================

Metro Trains ‏@metrotrains

The Sandringham line may experience delays of up to 20 mins due to trespassers on the tracks.

================

Metro Trains ‏@metrotrains

Cranbourne line will experience 20 min+ delays due to one of our drivers taking ill. A replacement driver has now arrived.

================

Metro Trains ‏@metrotrains

Buses to run between Pakenham and Dandenong both directions for several hrs at least due to a fatality. Expect long delays.

================

Metro Trains Metro Trains ‏@metrotrains

@pedlerm Belgrave train taken out of service at Ringwood had to do so because the Public Address system is broken -driver couldn't announce.

================

Metro Trains ‏@metrotrains

If you are stuck on a train on the Werribee line, please be patient. One of our substations has been hit by lightning.

================

Metro Trains ‏@metrotrains

Frankston line: Police confirm a fatality from the earlier incident. Expect long delays. Thanks for patience. Updates to continue. 

================

Metro Trains ‏@metrotrains

The Glen Waverley line is currently suspended due to damaged overhead wires. Buses ordered. Updates to follow

================

Metro Trains Metro Trains ‏@metrotrains

A car is obstructing the track at Hampton on the Sandringham line. Police are in attendance. Will update.

================

[#Metro]

South Morang line is suspended between Epping & Sth Morang after a train struck a shopping trolley on the tracks. Buses will replace trains.

AHAHAHAHA 

Yes. Compare this to TL and QR which take about 10x more words to say the same thing.

[ozbob]

Why TransLink and its twitter echo need to get real ...

===================

Twitter

Robert Dow ‏@Robert_Dow

G'day! Check out these correct train delay tweets, contrast that to @QueenslandRail @TransLinkSEQ --> http://railbotforum.org/mbs/index.php?topic=1862.msg104387#msg104387

===================

Twitter

Robert Dow ‏@Robert_Dow

Yesterday, @QueenslandRail @TransLinkSEQ would not tell you that it was a gas leak but @QPSmedia did https://twitter.com/QPSmedia/statuses/224719964890869760

===================

Twitter

Robert Dow ‏@Robert_Dow

Why @QueenslandRail @TransLinkSEQ need to rethink the system ... --> http://railbotforum.org/mbs/index.php?topic=1862.msg104365#msg104365

===================

Twitter

Robert Dow ‏@Robert_Dow

When people understand exactly what the situation is, are better managed and tolerant to the delays --> http://railbotforum.org/mbs/index.php?topic=1862.msg104361#msg104361

===================

Twitter

Robert Dow ‏@Robert_Dow

Hidden tragedy of rail suicides --> http://railbotforum.org/mbs/index.php?topic=8463.msg99604#msg99604 @QueenslandRail @TransLinkSEQ please read the article and note the experts ..

===================

[ozbob]

Twitter

TransLink SEQ ‏@TransLinkSEQ

Ipswich / Rosewood / Richlands line trains may be delayed <20min due to mechanical fault on freight train at Corinda.

==============

Good clear tweet ...

[ozbob]

http://jp.translink.com.au/travel-information/service-updates/details/1342469151

Ipswich / Rosewood / Richlands line delays

Last updated: 6.18am Tuesday 17 July 2012

Ipswich / Rosewood / Richlands line trains may be delayed due to a mechanical fault on a freight service at Corinda.

Up to 15 minutes for inbound trains and up to 5 minutes for outbound trains may be experienced for trains travelling through the Sherwood / Corinda area.