Started by #Metro, November 13, 2022, 23:54:37 PM
QuoteIn November 1980 the Brisbane City Council Department of Transport introduced what was, for it, a major innovation in its operations, namely the Toombul Shoppingtown bus-bus interchange. Many papers have concerned themselves with the theoretical aspects of interchange operation or have reported on attitudinal studies carried out on patrons following introduction of such facilities. There is, however, a paucity of recorded information on the trials, tribulations and experiences of the practical running problems experienced by the operator. This paper traces the early studies which ascertained that an interchange should be established at Toombul and then describes the investigations that were undertaken to determine routes and frequencies of feeder and trunk buses to best suit the users, namely the passengers. The cornerstone of interchange acceptance is the reliability with which a passenger can guarantee to make a planned connection from one bus to another, and problems experienced in this area, together with corrective measures taken, are then described. Passengers at Toombul showed a marked distaste for transferring, both by changing their travel patterns and by their answers to the attitudinal study, and the need for such matters to be considered when planning interchange operations is discussed. Finally, the sheer volume of work involved in planning and implementing a major interchange is noted and a cautionary warning on over commitment of resources given.
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