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Author Topic: TransLink Monthly Performance Snapshot - December 2019  (Read 635 times)

Online ozbob

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TransLink Monthly Performance Snapshot - December 2019
« on: February 11, 2020, 09:36:39 AM »
Now published

> https://www.publications.qld.gov.au/dataset/translink-public-transport-performance-snapshots/resource/3ebe9adc-232f-456a-bd1f-786d1504b0ac
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Online ozbob

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Re: TransLink Monthly Performance Snapshot - December 2019
« Reply #1 on: February 11, 2020, 09:40:24 AM »
https://twitter.com/railbotforum/status/1227014419797831680
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Online ozbob

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Re: TransLink Monthly Performance Snapshot - December 2019
« Reply #2 on: February 11, 2020, 09:59:00 AM »




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Online ozbob

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Re: TransLink Monthly Performance Snapshot - December 2019
« Reply #3 on: February 11, 2020, 04:35:37 PM »
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Online ozbob

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Re: TransLink Monthly Performance Snapshot - December 2019
« Reply #4 on: February 11, 2020, 04:40:32 PM »
https://twitter.com/railbotforum/status/1227119861676920832
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Online ozbob

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Re: TransLink Monthly Performance Snapshot - December 2019
« Reply #5 on: February 12, 2020, 01:15:14 AM »
Sent to all outlets:

12th February 2020

TransLink public transport performance data snapshot for December 2019 now published

Greetings,

Snapshot for December now published.  This is the 6th month of the new ' Customer Experience Survey Monthly Snapshot ' data.

https://www.publications.qld.gov.au/dataset/translink-public-transport-performance-snapshots/resource/3ebe9adc-232f-456a-bd1f-786d1504b0ac

Of the many measures reported we monitor the key measures:

Network: Ease of transferring,



Network: Frequency of service, and



On Board: Cost of the trip.



The scores for these measures are poor.  This is where attention must be directed to improve our public transport network.  Month after month poor scores are reported with apparently little action to address the shortfalls.  What is the point of surveys if the data is not going to be acted upon? Is it a feel good exercise to tick boxes, or is it going to drive improvements? So far it is just a feel good exercise.

We are tired of spin and games, action is needed now.

Robert Dow
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Re: TransLink Monthly Performance Snapshot - December 2019
« Reply #6 on: February 12, 2020, 01:26:05 AM »
https://twitter.com/railbotforum/status/1227252378631471105
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“You can't understand a city without using its public transportation system.” -- Erol Ozan