Monthly line specific on-time running and reliability published by QR

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https://twitter.com/railbotforum/status/1183205937802121216

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13th October 2019

Updated Queensland Rail Citytrain on-time running data for August 2019

Greetings,

Monthly line specific on-time running (OTR) and reliability data published by Queensland Rail has been updated for August 2019. Five months (April > August) of the specific all line on-time running and reliability data has now been published and some useful comparative analysis can be now be done.

The source data can be found here > https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability - select ' Monthly on-time running '.

In terms of the totals (aggregate) results for each month overall performance is better or near the target. Queensland Rail aims to have more than 95% of services arrive on time, with an annual reliability rate of 99.50%. On time is defined as arriving within three minutes and 59 seconds of their scheduled time, or 5 minutes and 59 seconds for the interurban services viz. Gold Coast, Rosewood and Sunshine Coast.

It is insightful to have a closer look at the on-time running data line by line. By doing that lines that do not perform well in terms of on-time running can be identified.

Caboolture and Redcliffe Peninsula lines are poor in terms of on-time running across the entire profile. There is something amiss with the northern group lines.

Best wishes,

Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

Reference: https://railbotforum.org/mbs/index.php?topic=13558.0




FMA = force majeure adjusted

CI = customer impact (what passengers actually experience)

CP = combined peaks

Lines ranked April > August 2019

[ozbob]

Sent to all outlets:

14th October 2019

Re: Updated Queensland Rail Citytrain on-time running data for August 2019

Good Morning,

For all Citytrain individual ontime running line profiles please visit https://railbotforum.org/mbs/index.php?topic=13747.msg228664#msg228664

These are plots of the monthly ontime running data so far, first published April 2019, for the northern group.

Caboolture line has poor ontime running, both peak and 24/7.



The Redcliffe Peninsula line peak ontime running is worse than 24/7, but still poor.  It is surprising that the ontime running is as poor as it is, this is the newest line on the Citytrain network.  What is wrong?



Sunshine Coast line, significant drop in August in peak ontime running.

The northern line has to cope with passenger trains, Citytrain and Traveltrain, as well as freight.  Clearly there are problems with single line north of Beerburrum.  Duplication, firstly to Landsborough, and then further improvements to Nambour are needed to help improve capacity and ontime running performance.  Late trains means missed connections, be they bus or rail. This can add hours to journey times.



Best wishes,
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

Attached:  https://railbotforum.org/mbs/index.php?topic=13747.msg228671#msg228671

[ozbob]

Letter to the Editor Queensland Times 15th October 2019 page 19

Something awry with northern rail lines

[ozbob]

Interview ABC Brisbane Radio - Drive, with host Steve Austin with Jeff Addison RBoT Sunshine Coast spokesperson 15th Oct 2019

Topics: ontime running (northern group) and Sunshine Coast line.

Interview --> https://backontrack.org/docs/abcbris/abcbris_ja15oct19.mp3  MP3 11.4MB

[ozbob]

Sent to all outlets:

16th October 2019

Coming back to bite ...

Good Morning,

For your listening pleasure:

Interview ABC Brisbane Radio - Drive, with host Steve Austin with Jeff Addison RBoT Sunshine Coast spokesperson 15th Oct 2019

Topics: ontime running (northern group) and Sunshine Coast line.

Interview --> https://backontrack.org/docs/abcbris/abcbris_ja15oct19.mp3  MP3 11.4MB

You are very welcome.  Queensland Votes 2020.

Where is the TransLink Tracker for Q4 2018/19 ( https://www.publications.qld.gov.au/dataset/translink-division-quarterly-reports )?  Hit a track fault?  There is a deliberate policy of delayed data reporting in Queensland and it is time it was changed to one of prompt data reporting and true transparency.

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

https://twitter.com/railbotforum/status/1184123580100960256

[techblitz]

I think we can safely say the outbound RPL`s are causing most of the o.t.r issues..
3 times in a row for me the 1.02pm outbound hasn't arrived into Kallangur on-time.....not good enough for an out-of-peak service...
Too many service are running late.....too close to that 6 minute window.....and many of the outbound bus connections are on 5/6 minute connection windows....eg: 679/676/683...

Others are reporting constant issues with the outbounds as well...

https://www.facebook.com/QueenslandRail/posts/2857416334276708

hello,
im not sure if this is an on going issue. The 218pm train from Roma street is consistently late arriving at Mango Hill. Supposed to arrive at 307pm and its 315pm and I haven't yet arrived. This seems to consistently happen.

https://www.facebook.com/QueenslandRail/posts/2857408657610809

Your service is absolutely appalling. The 2.22pm from Central on the Redcliffe line is ALWAYS late.

Craig-Cristy Crowe thank you for also confirming what I said. I got the impression that QR might be thinking I was making it up. I can't think of the last time it arrived on time at Mango Hill. Yes it arrives at Roma street on time but for some reason consistently it loses time over the entire trip and repeatedly arrives late at the other end.

[ozbob]

Rail planning was moved from Queensland Rail into TMR who were advising the Govt of the day, hence the poor outcomes for RPL.

( http://www.rtbu.com.au/01_cms/details.asp?ID=701 )

Rail planning needs to removed from TMR into a proper Public Transport Authority with the proper input from the rail operator. 

They (TMR) simply don't know what they are doing when it comes to rail.  The evidence is stark.

[ozbob]

Updated for September 2019

[ozbob]

Individual lines

Spreadsheet: https://backontrack.org/docs/qr/monthly_otr/2019/all_lines_monthly_aprtosep19.ods

[ozbob]

https://twitter.com/railbotforum/status/1192694005915500545

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[ozbob]

I am starting to think that ETCS should be rolled out further than Northgate, all the way to Caboolture.

Cleveland line falls apart during peaks, as we know.  There is no way post CRR frequency can be reliably increased until some work is done at Manly and  improvements between Manly and Cleveland.

The Sunshine Coast is impacted by the single line north of Beerburrum and the need to share paths with freight ( mainly out of peak ), long distance passenger.  South of Caboolture cluster-fuk doesn't help either.

[ozbob]

https://twitter.com/railbotforum/status/1195493001516052480

[ozbob]

[ozbob]

Sent to all outlets:

16th November 2019

Summary of six months of Queensland Rail Citytrain on-time running data for individual lines

Queensland Rail commenced publishing the monthly on-time running data for individual lines April 2019. Six months of the data has now been published. Data is published at https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability and select ' Monthly on-time running '.

It is clear that there are issues north of Brisbane. Previous analysis we carried out of daily peak on-time running data indicated that there has been poor peak on-time running since the Redcliffe Peninsula line opened. There seems to be not much progress with improving the on-time running. The Caboolture line takes the gong for the worse on-time running of all the lines. Maybe the roll out of the European Train Control System should be extended to Caboolture ( https://infrastructurepipeline.org/project/european-train-control-system/ ).

The Cleveland line suffers at peak particularly because of the single line Manly to Cleveland. A third platform at Manly would also help improve peak on-time running performance on the line. The third platform was suggested by the rail operator years ago. Nothing has happened. There is no way post Cross River Rail frequency can be reliably increased until some work is done at Manly and track capacity improvements between Manly and Cleveland.

The Sunshine Coast line is impacted by the single line north of Beerburrum and the need to share paths with freight trains ( mainly out of peak ), and long distance passenger trains. South of Caboolture the ongoing on-time running issues doesn't help either.

Rail services, including peak and off-peak, are measured as on-time when they arrive within three minutes and 59 seconds of their scheduled time, or 5 minutes and 59 seconds on interurban services - Gold Coast, Rosewood and Sunshine Coast.

FMA = Force majeure adjusted. Incidents beyond Queensland Rail's control such as severe weather, medical emergencies, security incidents, bridge strikes and so forth are excluded from the FMA results. CP=combined peaks.

Queensland Rail does a good job overall with the on-time running. The network infrastructure deficiencies let them down. Queensland Rail has the tightest on-time definition of all suburban railways in Australia.





Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

https://twitter.com/railbotforum/status/1195518894342934529

[ozbob]

Updated for October 2019

[ozbob]

Individual lines

Spreadsheet: https://backontrack.org/docs/qr/monthly_otr/2019/all_lines_monthly_aprtooct19.ods

[ozbob]

Gold Coast, combined peaks customer impact has fallen significantly.  There were a number of bridge strikes at Rocklea, might have had an impact.

[ozbob]

https://twitter.com/railbotforum/status/1204273495175155712

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Queensland Rail Citytrain on-time running performance update

14th December 2019

Data has now been published for all lines for October 2019. Seven months (April > October) of the specific all line on-time running (OTR) and reliability data has now been published and some useful comparative analysis can be now be done.

Data source: https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability select ' Monthly on-time running '

All services, including peak and off-peak, are measured as on-time when they arrive within three minutes and 59 seconds of their scheduled time, or 5 minutes and 59 seconds on interurban services - Gold Coast, Rosewood and Sunshine Coast. Target is > 95%.

FMA = force majeure adjusted
CI = customer impact (what passengers actually experience)
CP = combined peaks

A document that includes summary graphs and each individual line's on-time running performance can be found at
https://backontrack.org/docs/qr/monthly_otr/2019/otpoct2019/otrgraphsapr_oct19.pdf (copy attached)

Queensland Rail Citytrain is performing well overall in terms of on-time running when one considers the infrastructure constraints (single line sections Manly <> Cleveland, and north of Beerburrum on the Sunshine Coast line). The major area of concern remains the poor on-time running of the Caboolture line (both 24/7 and combined peaks). The Redcliffe Peninsula line has poor peak on-time running.

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

Updated for November 2019

[ozbob]

Individual lines

Spreadsheet: https://backontrack.org/docs/qr/monthly_otr/2019/all_lines_monthly_aprtonov19.ods

[ozbob]

Sent to all outlets:

Queensland Rail Citytrain on-time running performance update

11th January 2020

Data has now been published for all lines for November 2019. Eight months (April > November) of the specific all line on-time running (OTR) and reliability data has now been published and some useful comparative analysis can be now be done.

Data source: https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability select ' Monthly on-time running '

All services, including peak and off-peak, are measured as on-time when they arrive within three minutes and 59 seconds of their scheduled time, or 5 minutes and 59 seconds on interurban services - Gold Coast, Rosewood and Sunshine Coast. Target is > 95%.

FMA = force majeure adjusted
CI = customer impact (what passengers actually experience)
CP = combined peaks

Summary graphs and graphs of each individual line's on-time running performance can be found at

> https://railbotforum.org/mbs/index.php?topic=13558.msg232165#msg232165

Queensland Rail Citytrain is performing well overall in terms of on-time running when one considers the infrastructure constraints (single line sections Manly <> Cleveland, and north of Beerburrum on the Sunshine Coast line). The major area of concern remains the poor on-time running of the Caboolture line (both 24/7 and combined peaks). The Redcliffe Peninsula line has poor peak on-time running.

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

[ozbob]

https://twitter.com/railbotforum/status/1215790462088298496

[ozbob]

Updated for December 2019

[ozbob]

Individual lines

Spreadsheet: https://backontrack.org/docs/qr/monthly_otr/2019/all_lines_monthly_aprtodec19.ods

[ozbob]

Sent to all outlets:

11th February 2020

Queensland Rail Citytrain on-time running performance update

Data has now been published for all lines for December 2019. Nine months (April > December) of the specific all line on-time running (OTR) and reliability data has now been published and useful comparative analysis can be now be done.

Data source: https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability select ' Monthly on-time running '

All services, including peak and off-peak, are measured as on-time when they arrive within three minutes and 59 seconds of their scheduled time, or 5 minutes and 59 seconds on interurban services - Gold Coast, Rosewood and Sunshine Coast. Target is > 95%.

FMA = force majeure adjusted
CI = customer impact (what passengers actually experience)
CP = combined peaks

Summary graphs and graphs of each individual line's on-time running performance can be found at

> https://railbotforum.org/mbs/index.php?topic=13558.msg233187#msg233187  on the RAIL Back On Track forum. Caboolture line on-time running profile is included below as an example

Queensland Rail Citytrain is performing well overall in terms of on-time running when one considers the infrastructure constraints (single line sections Manly <> Cleveland, and north of Beerburrum on the Sunshine Coast line). The major area of concern remains the poor on-time running of the Caboolture line (both 24/7 and combined peaks). The Redcliffe Peninsula line has improved peak on-time running.

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

https://twitter.com/railbotforum/status/1227059176909574149

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[ozbob]

Thinking the best thing that can happen is extend the ETCS L2 from Northgate through to Caboolture. 

The entire Citytrain network should be ATP'd but it won't be ... 

[ozbob]

Letter to the Editor Queensland Times 14th February 2020 page 13

Caboolture line still a worry

[ozbob]

Caboolture Herald  21st February 2020  pages 1 & 5