Monthly line specific on-time running and reliability published by QR

[ozbob]

>> https://www.queenslandrail.com.au/forcustomers/otr/monthly-on-time-running-results

April 2019



https://twitter.com/railbotforum/status/1137891178597167104

[ozbob]

Facebook ...

[ozbob]

Finally!  This means a lot less work for me!  I will probably keep going for June with peak OTR analysis and then stop.   No, going to stop.  No point now that this is being published.  I will keep a new spreadsheet of the QR monthly reports though.

Thanks to Mr Nick Easy CEO QR for listening, taking this on and delivering. 

Improvements in transparency actually build confidence overall. 

[ozbob]

Sent to all outlets:

10th June 2019

Monthly line specific on-time running and reliability results Citytrain

Greetings,

Some good news. Queensland Rail are now publishing monthly line specific summaries of on-time running and the reliability metrics. We made an approach to the CEO of QR to see if line specific data could be made available on a monthly basis and he agreed. Thank you!

Available here on the Queensland Rail web site > https://www.queenslandrail.com.au/forcustomers/otr/monthly-on-time-running-results

The first summary is for April 2019 (copy attached below). Improvements in transparency actually build confidence overall.

Best wishes,

Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

https://twitter.com/railbotforum/status/1137917838591528960

[ozbob]

This is the first time we have the OTR for all the individual lines, instead of just the aggregate figure.  A big step forward in transparency.
It took a while but we got there in the end.




We were not successful in getting Gympie-North separated out from the Nambour line, understandable to a point.  There is only one peak and one off peak service daily, so statistically it would not look the best 

I think I will put in a RTI for Gympie-North services OTR in July for 2018/19.  Be good to have an official record.
Other than that, very happy to have these monthly summaries now.  Saves a lot of work crunching the data ourselves.

[ozbob]

May 2019

https://www.queenslandrail.com.au/forcustomers/otr/monthly-on-time-running-results

[ozbob]

Our own analysis done on the daily data for May showed 7 lines < 95% for Combined Peaks FMA.  This is now confirmed with the QR data itself.

Not good .. Caboolture and RPL continue to be very poor, collateral damage to Springfield.  Cleveland the single section obviously impacting.

[ozbob]

https://twitter.com/railbotforum/status/1148980797489074176

[ozbob]

[ozbob]

This is the averages so far of the QR individual lines OTR (only April and May)



The Sunshine Coast is not doing that well on the 24/7 metrics ... 

[ozbob]

Ranked from worse to best 24/7 FMA & CI OTR, QR for April and May average

[ozbob]

Sunday Mail 4th August 2019 page 28

QR trains latest in north



On-time running benchmark is 3 minutes 59 seconds,
except for Gold Coast, Sunshine Coast and Rosewood lines that have a benchmark of 5 minutes 59 seconds.

[ozbob]

New location https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability

Toggle for Monthly on-time running

[ozbob]

This is the averages so far of the QR individual lines OTR (April, May and June)



Ranked from worse to best FMA & CI OTR April, May, June averages

[ozbob]

[ozbob]

Facebook ...

[ozbob]

Sent to all outlets:

10th August 2019

Updated Queensland Rail Citytrain on-time running data

Good Morning,

Monthly line specific on-time running (OTR) and reliability data published by Queensland Rail has been updated for June 2019.  Three months (April > June) of the specific line OTR and reliability data has now been published.

For a detailed summary of the three months see > https://www.facebook.com/RAILBackOnTrack/posts/2785455061468663

On-time running combined peaks has improved a little for June 2019.  The OTR performance of the Caboolture and Redcliffe Peninsula lines is still of concern. Cleveland line peak OTR suffers from the fact it is a single line from Manly to Cleveland.

Best wishes,

Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability

[ozbob]

July 2019 data now available





This is the averages so far of the QR individual lines OTR (April, May, June and July)



Ranked from worse to best FMA & CI OTR April, May, June, and July averages





Note the Sunshine Coast is performing better in terms of on-time running at peak than 24/7.  This probably reflects the small number of services out of peak, and having to share with freight as well.  I don't think it will be resolved until there are capacity improvements north of Beerburrum.

Cleveland has trouble at peak particularly because of the single line Manly <> Cleveland.

Caboolture and Redcliffe Peninsula lines are poor across the entire on-time running profile.  Something amiss with the northern lines.

[ozbob]

https://twitter.com/railbotforum/status/1171324281059336192

[ozbob]

[ozbob]

https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability

The on-time running and reliability of our services is a priority for Queensland Rail. We make every effort to ensure our services adhere to the published timetable.

Our on-time running performance targets are among the most stringent in Australia. We aim to have more than 95% of our services arrive on time, with an annual reliability rate of 99.50%. All services, including peak and off-peak, are measured as on-time when they arrive within three minutes and 59 seconds of their scheduled time, or 5 minutes and 59 seconds on interurban services - Gold Coast, Rosewood and Sunshine Coast.

Sometimes incidents beyond Queensland Rail's control may delay our services (force majeure). Such incidents may include severe weather activity, onboard medical emergencies, security incidents, and over-height vehicles striking bridges. Because these incidents are out of Queensland Rail's control, they are not included in the force majeure adjusted results.

[ozbob]

Facebook ...

[ozbob]

Sent to all outlets:

12th September 2019

Updated Queensland Rail Citytrain on-time running data for July 2019

Good Morning,

Monthly line specific on-time running (OTR) and reliability data published by Queensland Rail has been updated for July 2019. Four months (April > July) of the specific all line on-time running and reliability data has now been published and some useful comparative analysis can be now be done.

The source data can be found here > https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability - select ' Monthly on-time running '.

In terms of the totals (aggregate) results for each month overall performance is better or near the target. Queensland Rail aims to have more than 95% of services arrive on time, with an annual reliability rate of 99.50%. On time is defined as arriving within three minutes and 59 seconds of their scheduled time, or 5 minutes and 59 seconds for the interurban services viz. Gold Coast, Rosewood and Sunshine Coast.

It is insightful to have a closer look at the on-time running data line by line. By doing that lines that do not perform well in terms of on-time running can be identified. It can be noted that the Sunshine Coast line is performing better in terms of on-time running at peak than 24/7. This probably reflects the relatively small number of services out of peak, and having to share with freight as well out of peak. We don't think it will be resolved until there are capacity improvements north of Beerburrum.

Cleveland line has trouble meeting on-time running targets in peaks particularly because of the single line section Manly <> Cleveland.

Caboolture and Redcliffe Peninsula lines are poor in terms of on-time running across the entire profile. There is something amiss with the northern group lines.

Best wishes,

Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

Reference: https://railbotforum.org/mbs/index.php?topic=13558.0

Monthly totals



Ranked from worse to best FMA (force majeure adjusted) & CI (customer impact) OTR April, May, June, and July averages.

24/7



CP (combined peaks)

[ozbob]

https://twitter.com/railbotforum/status/1171874350309367808

[ozbob]

[ozbob]

Letter to the Editor Queensland Times 13th September 2019 page 13

Something awry on sections of rail line

[ozbob]

Sent to all outlets:

13th September 2019

Comment re updated Queensland Rail Citytrain on-time running data for July 2019

Good Morning,

Maintaining the peak reliability and capacity of the Queensland Rail Citytrain network is becoming difficult.  The on-time running data confirms that.  It is time that plans were translated into action.  The upgrade of the Sunshine Coast line north of Beerburrum is now 10 years behind, it needs to commence tomorrow.  We note some mention lately in the media of rail capacity improvements between Kuraby and Beenleigh.  This is necessary or the projected service frequency post Cross River Rail will not be able to be achieved.

More attention needs to be given to duplication of the Cleveland line between Manly and Cleveland. This project seems to have dropped off the radar but it too needs urgent action now. There is a limit to what the rail operator can do in terms of timetable tweaking to improve reliability and capacity.  We think that limit has been reached.

The rail network infrastructure deficit is getting worse by the day.  We need to enhance and improve what we have got.  It is not all about new extensions to the network.

The Federal Government is looking to ' bust congestion '.   The State Government wants to promote jobs.  Time the obvious connections were made to get projects under construction.

Best wishes,
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

Attached:  https://railbotforum.org/mbs/index.php?topic=13558.msg227196#msg227196

====

Letter to the Editor Queensland Times 14th September 2019 page 17

Existing network needs enhancing

[ozbob]

https://twitter.com/railbotforum/status/1172230202274930688

[ozbob]

A picture is worth a 1000 words ... 

[ozbob]

Facebook ...

[ozbob]

Sent to all outlets:

15th September 2019

Queensland Rail Citytrain line by line OTR graphical analysis

Good Morning,

Monthly line specific on-time running (OTR) and reliability data published by Queensland Rail has been updated for July 2019. Four months (April > July) of the specific all line on-time running and reliability data has now been published and some useful comparative analysis can be now be done. We have now done plots of the on-time running data for each line.

The source data can be found here > https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability - select ' Monthly on-time running '.

Plots for all the Citytrain lines can be found here >> https://railbotforum.org/mbs/index.php?topic=13558.msg227303#msg227303

The Redcliffe Peninsula and Caboolture lines particularly continue to have poor OTR.

For example the graph for Redcliffe Peninsula line:



The Gold Coast line is  a consistent good performer in terms of OTR.



As we argued for some time, it is important to look past aggregate values and look at performance line by line to really understand the true network performance.

Best wishes,

Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

https://twitter.com/railbotforum/status/1172898611698360320

[ozbob]

Queensland Times --> Data shows how well local train lines are performing

IPSWICH trains are in the "middle of the road" for on-time performance when compared with other Queensland lines.

Queensland Rail has released four months of on-time running and reliability data, with the latest numbers for July showing how the Ipswich, Springfield and Rosewood lines are performing.

Rail Back On Track spokesman Robert Dow said previously only monthly aggregate data which combined the numbers for the entire network was made available.

All services, including peak and off-peak, are measured as on-time when they arrive within three minutes and 59 seconds of their scheduled time, or five minutes and 59 seconds on interurban services such as Rosewood.

QR aims to have more than 95 per cent of services arrive on time.

When incidents out of QR's control are excluded, including severe weather, medical emergencies and security incidents, the data shows Ipswich, Springfield and particularly Rosewood are sitting above that mark on average from April to July.

Mr Dow said Ipswich and Springfield are travelling "OK" and Rosewood befitted from the extra wriggle room as an interurban service.

"It's not surprising Rosewood does very well because of the long time they've got relative to the rest of the network and the fact that the trains don't run that frequently - about every hour off-peak," he said.

"It's good to see Rosewood performing well. The Ipswich and Springfield lines are generally performing at a satisfactory level.

"Ipswich and Springfield are brought down a little bit because of the two worst lines on the network are Caboolture and Redcliffe Peninsula. A lot of the Ipswich trains run through to Caboolture or Nambour and Springfield is connected to the Redcliffe Peninsula line. They're both poor performers and that has an effect.

"What we'd like to see is QR improve the on-time running of both Caboolture and Redcliffe Peninsula and we think that will flow through to even further improvements on the Ipswich and Springfield lines."

Mr Dow believed the transparency from QR would "build confidence" amongst commuters.

"Our lines (Springfield and Ipswich) are basically in the middle," he said.

"They're running at an acceptable level but there's room for improvement. That's what we can see from the data."

[ozbob]

Queensland Times 19th September 2019 page 11

Data shows train times on track

[ozbob]

Guardian --> One in three British rail services run late under tightened standards

More than a third of British rail services failed to reach stations on time over the past year, according to new performance measurements.

Under the toughened standards, trains are considered punctual if they arrive within a minute of the timetable, rather than the previous limit of up to 10 minutes. Under the changed regime, just 64.7% of services were on time in the 12 months to the end of June, a figure the rail passenger watchdog Transport Focus described as "unacceptable".

Tougher rail performance measurements show fewer than two-thirds of scheduled stops at stations were made on time, according to the Office of Rail and Road (ORR) figures.

The transport secretary, Grant Shapps, said the new way of measuring punctuality would "stop masking whether trains are really on time".

Hull Trains had the worst punctuality record at 36.8%, followed by TransPennine Express (38.7%) and the London North Eastern Railway (41%). The best punctuality was recorded by the London-to-Essex franchise c2c (83.2%).

Under the revised standards, punctuality is recorded at every stop on a train's route. Previously, performance was based on when a train reached its final destination.

The rail industry started to use the new measurements in July 2017 but it only became the primary assessment in April this year.

The figure of 64.7% for the 12 months to the end of June represents a year-on-year improvement of 2.5%.

Shapps said: "Commuters just want their trains to run on time and that's my first priority. New statistics published today will stop masking whether trains are really on time. I believe this is a step in the right direction, providing more accountability and transparency to help hold operators to account, but much more needs to be done to get performance to where it should be."

Anthony Smith, the chief executive of the Transport Focus watchdog, said passengers' biggest priority was punctuality and "clearly one third of trains running late is not acceptable".

He added: "Transport Focus welcomes the industry heeding its call for the figures to reflect actual arrival times rather than allowing trains up to 10 minutes late to count as 'on time'. This will help rebuild trust in the railway."

[ozbob]

[ozbob]

[ozbob]

August 2019 was the first full month of the new 'old ' timetable.

[ozbob]

Updated for August 2019





Individual lines