https://documents.parliament.qld.gov.au/tableOffice/questionsAnswers/2021/976-2021.pdfQueensland Parliament Question On Notice
No. 976
Asked on 1 September 2021
MR D PURDIE ASKED MINISTER FOR TRANSPORT AND MAIN ROADS (HON M BAILEY)
QUESTION:
Will the Minister provide a quarterly breakdown on the number of reported incidents on Townsville
public transport bus services for the period of January 2018 to June 2021 (broken down by
incident type for each quarter)?
ANSWER:
I thank the Member for Ninderry for the question.
The Palaszczuk Government is committed to providing a safe work environment for bus drivers
across Queensland.
The vast majority of trips completed on the TransLink network are without incident. The rates of
incidents which occur on the Townsville network are comparable to those which occur on TransLink’s South-East Queensland network.
The number of incidents by quarter for each year is shown in Table 1 below
Table 1 – Total number of incidents
QTR 2018 2019 2020 2021
1 34 26 49 31
2 40 14 27 23
3 40 30 48 ‐
4 45 35 41 ‐
TOTAL 159 105 165 54
These incidents are made up of the categories of verbal, physical, object thrown, and other.
The Department of Transport and Main Roads has committed to ensuring the safety of all bus
drivers and passengers through funding security services.
In Townsville, this includes the introduction of customer service officers over a 12-month period,
which commenced in November 2020.
All 54 buses in the Townsville urban fleet have a driver safety barrier installed.
