Translink SEQ - Lift & Escalator outages - discussion

[techblitz]

Both lifts at Toombul are still undergoing maintenance 

From Wednesday 20 March until late April 2019 the platform 1 & 2 lifts at Toombul station will be closed for essential lift upgrades.

20th march - 25 april ++
The turnaround times for maintenance on these things are getting ridiculous....

https://www.facebook.com/QueenslandRail/posts/2507001585984853

[SurfRail]

No, it's not.  4-6 weeks is absolutely normal since you often have to get componentry imported.  The issue is for the most part there is only one lift shaft so no redundancy.

[techblitz]

The issue is for the most part there is only one lift shaft so no redundancy.

yeah but how often do we see two shafts per platform??

The issue is they either choose not to or simply cant stock extra parts on-shore due to any number of reasons..
Too many differing models of lifts.....company doesn't have a big enough market share.
Other reasons for such large turnaround times could be lack of staff.....who knows...

But I think there is something seriously wrong with a company if it needs to be given over a month to fix something that they specialise in...

[red dragin]

4-6 weeks sounds like a full rebuild, wiring, car, motors etc.

Those lifts would be old enough to have reached the end of their design life.

[techblitz]

Yeah i can understand full upgrades taking longer as they do take time to assemble etc....but the general maintenance(eg: parts replacement) needs to be done quicker..

[SurfRail]

The issue is for the most part there is only one lift shaft so no redundancy.

yeah but how often do we see two shafts per platform??

The issue is they either choose not to or simply cant stock extra parts on-shore due to any number of reasons..
Too many differing models of lifts.....company doesn't have a big enough market share.
Other reasons for such large turnaround times could be lack of staff.....who knows...

But I think there is something seriously wrong with a company if it needs to be given over a month to fix something that they specialise in...

So you may, but to suggest it is out of the ordinary just isn't true.  It isn't something limited to public transport stations, and if anything these would be more prone to failure since they are more exposed to the elements.

[techblitz]

Nevertheless...the industry needs to be kicked into shape......their industry deals with some of the most vulnerable people in society.
Pressure should be applied appropriately by governments to reduce downtime.
Penalties/fines would be a good start......weed out any cowboys overstretching themselves.
4 - 6 weeks shouldn't have to be the acceptable norm for major work.
eg: taking 2 weeks to dismantle an elevator is simply too long.....
If the industry is too overstrained or volatile due to for example a sharp increase in demand from residential towers....then governments need to step in and limit the amount of work they can take on.

[ozbob]

https://twitter.com/railbotforum/status/1122654102268178434

[ozbob]

https://twitter.com/railbotforum/status/1123468550054776832

[verbatim9]

Escalator outage again @ King George Sq. (Down Escalator East side platform 1)

[ozbob]

https://twitter.com/railbotforum/status/1133809104365821952

[ozbob]

https://twitter.com/railbotforum/status/1135277213085921280

[ozbob]

https://twitter.com/railbotforum/status/1143238223478444032

[ozbob]

A community service from @railbotforum #qldpol pic.twitter.com/E24aHF4YVz

— RAIL_BoT_Forum (@railbotforum) August 12, 2019

[ozbob]

https://twitter.com/railbotforum/status/1170140732880900096

[ozbob]

https://twitter.com/railbotforum/status/1179561639189704705

[ozbob]

https://twitter.com/ozbob13/status/1210359407848017921

[ozbob]

https://twitter.com/railbotforum/status/1220539779466424321

[ozbob]

https://twitter.com/railbotforum/status/1224472029547466752

[ozbob]

https://twitter.com/railbotforum/status/1331309826501013504

[ozbob]

https://twitter.com/QueenslandRail/status/1331847112158453761

[ozbob]

https://twitter.com/TransLinkSEQ/status/1333162828161814528

[Gazza]

Hey why is this topic in Timetables and not infrastructure?

[ozbob]

Hey why is this topic in Timetables and not infrastructure?

Because it impacts on passengers planned timetables.

It is not a thread about building lifts etc. per se just outages.

[ozbob]

From Centralstation@qr.com.au

3rd December 2020

Central station upgrade

For assistance with station access:
• please call 13 16 17 (business hours)
• text only 0428 774 636 or
• visit translink.com.au

Each Saturday - temporary closure all Central station platform lifts

Between 5.30am and 3.30pm each Saturday all platform lifts at
Central station will be unavailable. Platform 5/6 will be temporarily
closed due to track inspections and lifts to platforms 1/2 and 3/4 are
closed for major works.

Customers who require a lift at Central station:

• alternative arrangements will be made for customers travelling to
or from Central station when the platform 5/6 lift is not available
• all customers travelling to Central should disembark at Roma Street
and seek advice from station staff
• when departing from Central, seek advice from station staff.
Thank you for your patience as we work to improve Central station.

[ozbob]

https://twitter.com/railbotforum/status/1334570375535939584

[ozbob]

https://twitter.com/railbotforum/status/1338547131854934022

[ozbob]

https://twitter.com/TransLinkSEQ/status/1340403198004215816

[ozbob]

The test RSS Feed Bot I have setup is going well.

This records each lift outage in SEQ.  Going to be useful to monitor actual numbers of outages each month.

> https://railbotforum.org/forum/index.php?topic=186.0

[ozbob]

21 reported lift outages so far in January 2021

>> https://railbotforum.org/forum/index.php?topic=186.0

[ozbob]

Facebook ...

Update - reported lift outages on the SEQ TransLink network 1st February 2021 Many passengers are dependent on lifts...

Posted by RAIL - Back On Track on 

Half baked projects, have long term consequences ...
Ozbob's Gallery Forum   Facebook  X   Mastodon  BlueSky

[ozbob]

1st February 2021

[ozbob]

Sent to all outlets:

Update - reported lift outages on the SEQ TransLink network

1st February 2021

Many passengers are dependent on lifts to access rail and bus stations on the network.  As a service to the community we set up a web page in September 2018 at https://seqliftsout.info/ that displays the current reported lift outages on the network.  This display is derived from the Translink service updates ( https://translink.com.au/service-updates ). 

From 1st January 2021 we have started to record the number of reported lift outages. Over time this will build to a useful series.  When a lift is out of service this can have significant impacts on how some passengers travel. The historical record of lift outages on the SEQ Translink network can be viewed here > https://railbotforum.org/forum/index.php?topic=186.0  There 32 instances of reported lift outages for January 2021.

*** To view the current reported lift outages visit > https://seqliftsout.info ***

For more information on Accessibility on the Queensland Rail network see https://www.queenslandrail.com.au/forcustomers/access
Accessibility information at Translink see https://translink.com.au/travel-with-us/accessibility

Chart: Monthly reported lift outages



Regards,
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

https://twitter.com/railbotforum/status/1355982120955465729

[ozbob]

https://twitter.com/railbotforum/status/1367249540751921161

[ozbob]

1st April 2021

[ozbob]

https://twitter.com/QueenslandRail/status/1379274110627315721

[ozbob]

1st May 2021

[ozbob]

Sent to all outlets:

2nd May 2021

Lift outages on the SEQ TransLink Network

Good Morning,

Since 1st January 2021 RAIL Back On Track has been monitoring the number of reported lift outages on the SEQ TransLink network ( https://railbotforum.org/forum/index.php?topic=186.0 ).  Many passengers are dependent on lifts for access to public transport.  It is disturbing the number of reported lift outages, and in April 2021 we noted 42 reports of lift outages. These lift outages are a very significant obstacle for access to public transport. Most are at rail stations but some also occur at bus stations and occasionally ferry terminals.



Is there an internal program to monitor the number of lift outages and are steps being taken to reduce the number?  If so, could the Minister for Transport please advise the details.  If not, can a program of lift improvement be commenced please including a measure of mandatory service uptime with reporting of same?

RAIL Back On Track also provides a real time display of current lift outages on public transport in SEQ at https://seqliftsout.info
This is a filtered display of the TransLink service notices RSS feed.

Thank you.

Best wishes,

Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

[ozbob]

Facebook ...

Lift outages on the SEQ TransLink Network 2nd May 2021 Good Morning, Since 1st January 2021 RAIL Back On Track has...

Posted by RAIL - Back On Track on Saturday, 1 May 2021

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https://twitter.com/railbotforum/status/1388568163986509824