TransLink Smart card the Go Card - what's going on?

[Derwan]

The reason that everyone using the Smart Card should get a discount is:
- it's an incentive for EVERYONE to get the card,
- they've had to pay up-front for the credit on the card,
- on buses especially, it's a plain nuisance to wait for people to pay the driver,
- at train stations, it will reduce the queue length for daily, weekly & monthly tickets.

People who have the card will be:
- reducing queues (inconvenience to others),
- reducing waiting times (i.e. bus trips), and
- saving Transport staff time (wages).

You make some good points John and I see what you mean.  For me personally, even if I only made the occasional trip, the convenience of the Go Card would prompt me to get one.  I obtained an e-Toll unit for that reason.  But not everyone is like me - and we see at the Gateway some infrequent users still stopping and paying as using e-Toll is no cheaper.  (It's better than what it used to be - with $40 deposit and $100 top-ups!  But we lost the discount in the process!)

But in order to continue making the same profit, TransLink would have to increase the price of paper tickets if they want the Go Card option to be cheaper for commuters.  (This may be on the cards anyway.)  Perhaps some other incentives could be implemented, such as a discount for the first month of use.

[bladesplace]

I'm not supposed to post this here, but after tomorrow it isn't going to matter anyway. I feel very ill right now. How can they spew this crap and manage to sleep at night?

- Blade


TransLink will soon begin rolling out the smart card system across the TransLink public transport network. The go card is the public face of smart card and pilot participants will receive a registered card in the mail this week. Accompanying your card is a letter detailing important information, including:

using your go card (immediately)

* go card can be used at all QR Citytrain stations excluding:
Grovely (available from 19 December 2007)
Coopers Plains (available from 19 December 2007)
Banoon
Sunnybank
Altandi
Runcorn
Fruitgrove
Kuraby
Indooroopilly (available from 19 December 2007).

* go card can be used on all TransLink bus and ferry services excluding:
Laidley Bus Service
Brisbane Bus Lines
Park Ridge Transit (available from 21 December 2007)
Westside Bus Company
Surfside Buslines.

* the smart card pilot forum will be closed from Friday, 14 December ? thank you to all our forum members for your input. We have collated the feedback received from you during the pilot and your efforts have been greatly appreciated.

* For assistance with your go card, please phone TransLink on 13 12 30 or visit www.translink.com.au.

* from Monday 17 December 2007
The cost of travel using your pilot smart card will be the same as the cost of a TransLink single paper ticket for each journey - your pilot smart card will no longer register the pilot discount.

Please return your TransLink pilot smart card (white card with the TransLink logo) using the enclosed reply paid envelope

Upon receipt of your pilot smart card, we will automatically arrange for the transfer of any available travel credit from you pilot smart card to your new go card

Please allow up to 48 hours from receipt of pilot smart card to process the balance transfer.

Your new go card will give you access to the go card frequent user scheme (which provides a 50% discount on every trip taken after your sixth journey made in a seven day period, Monday to Sunday).  Please ensure you travel using the enclosed go card from 17 December 2007. If you continue to travel using your pilot smart card, your pilot card will not register the frequent user scheme.

Failure to touch on or off will result in the fixed amount being deducted from the go card. The fixed amounts during the go card introductory
period are as follows:
adults:     $5 (rail) and $3 (bus and ferry)
senior, concession and child: $2.50 (rail) and $1.50 (bus and ferry)

Your pilot smart cards will be valid for use until Friday 29 February 2008. After this date the pilot smart cards will be unable to be used for travel

[ozbob]

Interesting Blade, much of what has been put out in various statements and things.

At least they have reduced the failure to touch on/off penalties to a level that is a bit more acceptable for the introductory period, but I wonder how long it will be before it is upped to $15 or more for rail users?

JUST CHECKED USER GUIDE  $10 for rail, $5 for other from June 2008 will be penalties.

See --> http://www.translink.com.au/qt/TransLin.nsf/index/go_ask

Not sure how the masses will react to the only fare structure so declared at this point.  They will soon work out it is cheaper and penalty free to use paper tickets for the time being.

Any case, be a while before the general public can get a card.  Pilot is going into a further trial phase in effect with different cards and algorithms. 


Cheers
Ozbob

[ozbob]

Minister for Transport, Trade, Employment and Industrial Relations
The Honourable John Mickel
14/12/2007

go card website goes live

The go card website is now live Minister for Transport, Trade, Employment and Industrial Relations John Mickel announced today.

The website, which can be found at www.translink.com.au/go, contains detailed information about go card.

"The go card website allows people to get a good look at how the system works before they start using their go cards on TransLink services," Mr Mickel said.

"There are step by step instructions, answers to common questions details on pricing and even video footage of people using a go card.

"The video clips will be particularly useful to people who are a little concerned about the new system.

"The clips show people demonstrating how to use a go card on a bus or a train, step by step, close ups of what light to look for and what sound to listen for when you have touched on correctly.

"I would encourage anyone who is interested in seeing a go card in action to visit the website and have a look.

"It really is a very simple system to use."

Mr Mickel said the website would also soon be available for go card users to conduct online transactions like topping up their card balance, viewing transaction history and registering their cards.

"Ultimately the go card website will allow users to manage their go card account entirely online if they want," he said.

"Once the go card is launched in the region, people will be able to order their card, register their card, see their transaction history and top up their card balance, from any internet connection.

"go card and the website will bring unprecedented convenience to public transport users in South East Queensland."

Mr Mickel said the full range of services on the go card website would be available in the near future.

For more information on go card and to view video footage of go card being used got to www.translink.com.au/go.

December 14, 2007

============================================================

[ozbob]

There doesn't appear to be any 'off peak' pricing on the Go card either ....

[Otto]

Yes, It seems there would be absolutely no reason for a infrequent traveller to use the gocard on weekends or public holidays. It would be an expensive option to use gocard in this senario over offpeak paper tickets if doing a return trip or more than 2 trips.

[ozbob]

From Brisbane mX via C-M website click here!

$5 fines for smart card users who don't swipe
Article from: MX

Anna Edwards of MX

December 17, 2007 03:55pm

BRISBANE commuters will be slugged with a $5 fee for failing to touch off when using the new smart card system and that fee is set to rise by the middle of next year.
TransLink's new go card website reveals that train commuters who forget to touch on or off, or do not swipe their card across the go card machines when they start or finish their journey, will be hit with a $5 fee.

Bus and ferry travellers who dont swipe their card at the beginning and end of their trip will face a $3 bill, which will be charged to their go card.

A spokesman for Transport Minister John Mickel said those fees would rise by mid-2008, but he would not reveal the size of the increase.

"If you dont touch off it's a $5 introductory fee to July 1 and then it will go up," the spokesman said.

Earlier this year, commuter group Rail Back on Track spokesman Robert Dow said failure to touch off would result in a fee equivalent to a 23 zone fare, about $15.

But in a letter to mX, TransLink general manager Luke Franzmann said the fee would not be that high.

Mr Mickel's spokesman told mX the fee from July 1 would not be as high as $15, but he did not know what the exact final figure would be.

Multiple offenders, or people who consistently forgot to touch on or off, would eventually be banned from using their go cards.

"The card will build up a history if you are consistently doing that," the spokesman said.

Also announced on the new website was the cost of the new go cards, which will be free until June 2008.

As well as a refundable $10 deposit, commuters will have to pay a $5 card issuance fee.

"The card issuance fee has always been identified as part of the go card pricing policy and structure, and tested positively with commuters during independent market research in 2006," TransLink said in a statement today.

The fee covered the cost of the production and distribution of the card, the statement said.

The cards would come with a three-year warranty.

Anyone who registered their card via the website, on a go card application form or by calling TransLink would have the balance protected if the card was lost or stolen.

The go card website gives commuters step-by-step instructions, pricing, frequently asked questions and even video footage of people using the go card.

mX is free at outlets in the CBD, Fortitude Valley and South Brisbane.

[ozbob]

JUST CHECKED USER GUIDE  $10 for rail, $5 for other from June 2008 will be penalties.

See --> http://www.translink.com.au/qt/TransLin.nsf/index/go_ask

Page 7 of the user guide.

[Zoiks]

So wait, not only is the user running the risk of being charged a fee if they forget to swipe off, but they get no practical discount for using the card and they are charging for the card to be issued.

They really dont want this card to take off do they?

[Zoiks]

Also watched the videos...
Its amusing to see the touch machines are still very slow and that people have to stop moving to move through the fare gates.

Both obvious and moronic mistakes

[ozbob]

Check out the blog --> http://www.news.com.au/couriermail/comments/0,,22937244-3102,00.html

Looks like some unhappy campers around ...

[ozbob]

There is one aspect about this failure to touch off that I find rather sad.

Mr Mickel's spokesman told mX the fee from July 1 would not be as high as $15, but he did not know what the exact final figure would be.

Multiple offenders, or people who consistently forgot to touch on or off, would eventually be banned from using their go cards.

"The card will build up a history if you are consistently doing that," the spokesman said.

There are many reasons why people may forget, disability, age, or system failures.  This is blatant discrimination and the card has not even been rolled out.   Another reason why the penalties will be ramped.  Some one will challenge this on the basis of a disability and my guess is they would be successful.

[Derwan]

There are many reasons why people may forget, disability, age, or system failures.  This is blatant discrimination and the card has not even been rolled out.   Another reason why the penalties will be ramped.  Some one will challenge this on the basis of a disability and my guess is they would be successful.

If they are capable of using a new system and successfully touch on, then they are capable of touching off - otherwise they can keep using paper tickets (just like old people who still go into banks instead of using those new-fangled automatic teller machines).

System failures are different and would surely see the fee reversed and the correct fare imposed (once you contact TransLink).

I'm sure also that although a card might be automatically cancelled for continually failing to touch off after successfully touching on, one could apply for the card to be reinstated and allowances could be made in certain circumstances.

I think it's important to remember that overall the introduction of the Go Card is a step forward.  It's had its problems along the way and will no doubt have problems into the future. 

Work still needs to be done on making the fare system fair, but I suspect things will remain as is as a way to limit the uptake while they continue to iron out the bugs.  After that I suspect that fares will rise across the board and new discount options will be introduced for the Go Card at the same time - making the Go Card more attractive.

[ozbob]

Yes, it is a pity they don't try to sell it rather than dictate.

They will eventually phase out paper, so this is no small point.  Time will tell ....

Cheers
Ozbob

[ozbob]

There is a media briefing today (Dec 18) by Translink re Go Card.

[ozbob]

Just for interest ...

Melbourne  myki under the hammer ....

http://www.news.com.au/heraldsun/story/0,21985,22940497-661,00.html

Riddle on $500m ticketing deal

Ellen Whinnett and Ashley Gardiner

EXCLUSIVE: SECRET documents have cast doubts on the probity of Melbourne's new $500 million train and tram ticketing system.

What is it with Smart card ticketing systems?   

[Otto]

What is it with Smart card ticketing systems?   

They need Smart Programmers !! 

[ozbob]

Indeed 

It couldn't be that difficult to program caps, particularly in view of the 6 trips + 50% algorithm ...

[Derwan]

It couldn't be that difficult to program caps, particularly in view of the 6 trips + 50% algorithm ...

I design local systems at work.  It would be extremely easy to do a simple count of trips since a date/time and if it's greater than 6, apply a 50% discount.  It would be a lot harder to program a cap system that determines which zones are travelled in and whether to adjust the fare - all in real-time.

That being said, it certainly wouldn't be impossible and I'm sure a smart programmer could come up with a solution.

[ozbob]

Another way perhaps would be when purchasing card have a monthly / weekly option for a stated zone.

As you take trips within nominated zones additive until weekly  / monthly cap reached then no further charge for stated period.

Trips outside nominated zone just charged in normal manner, eg. if your stated zone is 1 to 3 and your take a trip out to zone 6, then you get debited the additional 4-6 fare (the extension option as what you can do now with paper ticketing.)

That way, if one week you only take two trips then two singles.  Next week if you take 24 trips then weekly fare.  Similar thing for monthly.  That way everyone would be using the card and the data obtained very useful for planning etc.

This would be a relatively easy algorithm I think, and replicates essentially present practice.  Many objections would be overcome.

Just an idea ..

[ozbob]

Tim Nicholls MP
Shadow Minister for Transport and Traffic Management
Shadow Minister for Trade
Shadow Minister for Employment and Industrial Relations   
Member for Clayfield      

Fixed speed cameras, where's the smart card?      

14 December 2007

Despite taking over five years to install three new fixed speed cameras, the Queensland Government will still have introduced the devices faster than the long awaited Smartcard ticketing system.

Plans to trial the fixed speed cameras were first announced in 2002, a couple of months after the Labor State Government announced the new Smartcard system was on track for a mid-2004 launch.

Shadow Minister for Transport Tim Nicholls said despite spending over five years and $100 million on the Smartcard system, the State Government had yet to meet a single deadline for the full rollout of the new ticketing system.

"Since then Premier Beattie  first announced plans for a Smartcard in 2002, we have seen the deadline blow out from 2004/05, to the end of 2005, then late 2006, and eventually early 2007.  We're now just a couple of weeks from 2008, and it would appear the latest end of 2007 deadline will also be a distant memory," he said.

"When it comes to doing something to deliver better public transport outcomes, five years isn't long enough for the Government.  Queensland commuters deserve to know why they're still waiting for a full rollout of the Smartcard ticketing system.

"According to research by The Courier Mail, the State Government looks like it could make up to $170,000 an hour from the newly installed fixed speed cameras.  Is this the type of incentive the State Government needs to get into action and deliver their promises on time?"

Mr Nicholls said the State Government had yet to adequately assure Queensland commuters wouldn't lose the popular benefits of the current ten trip saver tickets when the new Smartcard system was fully rolled out.

"Under the Queensland Government's Smartcard plans, many commuters will be left worse off.  Not only will they face a possible increase in costs thanks to the abolition of 'ten trip savers', but there will be fewer outlets to buy their tickets from," he said.

"The Labor Government needs to come clean and tell Queensland commuters when the long overdue smart card system will be fully, not just partially, rolled out and guarantee commuters won't be worse off when the system is finally introduced."

[ozbob]

From Brisbanetimes  click here!

Do not pass go: smart card users face fines

Do not pass go: smart card users face fines
Georgina Robinson | December 19, 2007 - 5:06AM

Train commuters who fail to "touch off" their smart cards will eventually be fined $10 under Translink's long-awaited electronic ticketing regime.

The pre-paid plastic "go card", as it will be known, will operate on Brisbane's bus, ferry and rail network from February.

Passengers will have to touch their cards on and off at either end of the journey and will face introductory fines of $5 (train travellers) and $3 (bus and ferry travellers) if they do not.

However, one year into the scheme the fines for not touching off will rise to $10 (train) and $5 (bus/ferry).

When the program kicks off a go card account will cost $10 (a refundable deposit) to set up and a $5 "card issuance" fee will be added later, according to Translink's website.

The card's balance will be able to be topped up on buses, at train stations, over the internet and via the phone and in some newsagents and convenience stores.

Users will also be able to register their cards to protect their travelling balance against loss or theft.

Paper ticketing will stay but Translink is banking on price incentives and convenience to make the go card a stand-out success with an uptake in the range of 300,000 to 700,000 people one year in.

Users who travel six times in a seven-day period between Mondays and Sundays will enjoy a 50 per cent discount on every subsequent trip during that week, regardless of distance.

So, a commuter who usually travels two zones to and from work during the week will get a half-price fare on a 15-zone train trip to the coast on the weekend.

Go cards will slowly replace the popular 10-trip saver tickets, which will be phased out by mid-2008.

Single, daily, off-peak daily, weekly and monthly integrated paper tickets will remain for customers who prefer them.

[ozbob]

Some pilot participants have indicated that once they have exhausted their transferred credit from the pilot card to the Go card they received in the mail, they are going back to paper ticketing.  Huh?  Not a good sign for future success.

Please give us a decent fare structure, equitable for all.  That way you might get a 500,000 uptake.

Cheers
Ozbob

[Zoiks]

From Brisbanetimes  click here!

Do not pass go: smart card users face fines

Passengers will have to touch their cards on and off at either end of the journey and will face introductory fines of $5 (train travellers) and $3 (bus and ferry travellers) if they do not.

However, one year into the scheme the fines for not touching off will rise to $10 (train) and $5 (bus/ferry).

When the program kicks off a go card account will cost $10 (a refundable deposit) to set up and a $5 "card issuance" fee will be added later, according to Translink's website.

Paper ticketing will stay but Translink is banking on price incentives and convenience to make the go card a stand-out success with an uptake in the range of 300,000 to 700,000 people one year in.

Single, daily, off-peak daily, weekly and monthly integrated paper tickets will remain for customers who prefer them.

The fee for not touching off has come down and is now fair.

The card issue fee is a complete crock. Fair enough if they lose their card or whatever but dont charge for the first one you tards.

The price "incentives" will have to be alot better then what they have at the moment to draw in that many people. I wont be getting a smart card atm as much as I would like to because why should I pay for a card that I will hardly use because its just as cheap to use my daily tickets and cheaper if I can use off peak daily. There is no incentive for travelling off peak now or if I travel multiple times in one day (To uni, back then out to the clubs for example). Seriously WTF!

Paper tickets will have to stay to cater for tourists.

[ozbob]

From CAST --> http://sustainable-transport.blogspot.com/

Smart Card Discounts

David Bremner, a Brisbane resident, has done an excellent evaluation of the discount scheme that has been offered by TransLink for SmartCard users.

You can read the full evaluation here:

http://brisbaneseasterngateway.googlepages.com/translinkticketrawdeal

[ozbob]

David's excellent analysis confirms why the Go Card needs fair fare options!

[Derwan]

I guess you could say that under the proposed fare structure, the only people who will pay the same as what they do now are those who travel 2 trips per day, 5 days a week (no more, no less).  The rest might as well buy paper tickets (unless they're willing to pay extra for the convenience).

Considering the number of people who typically travel to/from work 5 days a week, this is a reasonable group for the initial roll-out of the Go Card.  It is a way of limiting the roll-out without telling anyone they cannot have one.

Once things are running smoothly, additional fare options can be introduced, although as I mentioned earlier, I think fares will go up in general when this happens to ensure income isn't reduced.

[ozbob]

More problems in Melbourne FYI  click http://backontrack.org/mbs/index.php?topic=371.0

[ozbob]

The Go Card is presently being used by the pilot participants. Whether or not this 'qualifies' for a roll out is a moot point?

[Derwan]

Roll out date is 31 December.......... 2008.   

[ozbob]

Interesting that a 1994 piece of legislation makes specific mention of smart card.

People who fail to 'touch on' with the Go Card will no doubt eventually be hit with a $150 fine.

See Transport Operations (Passenger Transport) Act 1994 Fare Evasion and other Offences --> http://www.legislation.qld.gov.au/LEGISLTN/CURRENT/T/TranstOpPasTA94.pdf  page 107.

Yes failure to tag on with Smart card is specifically mentioned as an example of an offence, as is tagging off early.

[Derwan]

On Channel 10 news, they mentioned that the card is supposed to be available by the end of January.

I'll believe it when I see it!

[Mozz]

Based on the great information provided here on the "backontrack" website and forums I will most probably, as a commuter who travels from Oxley to the city each day for work (Zone 1-3) and then quite often utilises trains and buses on the weekend, as well as additional trips back into the city and out again on a weekday, get a gocard, when available, however only for "emergencies" and will continue to accrue the benefits of the paper weekly ticket until it is phased out.

As petroleum becomes more and more scarce and expensive (aand obviously environmentally unfriendly), I only want to use my car for those journey's where I can't use public transport.

The benefits of unlimited trips (including transfer trips to citycats or buses) in Zones 1-3 for a 7 day period provided by the weekly ticket ($25.60) is a significantly more attractive proposition to the "pay for every trip" gocard regardless of the 50% discount once 6 trips in a 7 day period have been accrued.

I hope and pray that sanity prevails and additional fare structures and policies are implemented on SEQ transport to make public transport the "transport of choice" rather than the transport of last resort. 

[ozbob]

Spot on Mozz, when folks realise the cost impact they will do exactly what you outline.  It is bewildering that Translink and Queensland Transport are squandering this opportunity to really sell the Go Card and get it the ticket of choice by all commuters.

We will continue to push for fair fare outcomes. 

The Melbourne card myki (not without its problems) is nevertheless is being set up for daily caps, weekly and monthly fare caps too.  That is what should be the case with Go Card.

Cheers
Ozbob

[crouchg]

The Go Card is presently being used by the pilot participants. Whether or not this 'qualifies' for a roll out is a moot point?

Exactly, rolled out to the users that were already using it, pilot by another name.

Now though there is no communication between TL and the users, their forum was taken down and customer service in the phone is the only method of talking to them.

Pathetic....

[crouchg]

From CAST --> http://sustainable-transport.blogspot.com/

Smart Card Discounts

David Bremner, a Brisbane resident, has done an excellent evaluation of the discount scheme that has been offered by TransLink for SmartCard users.

You can read the full evaluation here:

http://brisbaneseasterngateway.googlepages.com/translinkticketrawdeal

Very well put points however there are a few flaws in your logic

- 48 weeks a year is unlikely (4 weeks annual leave + 10 public holidays) is 46 week year thats without sickness

- You fail to include that most travelers use the service to commute 2 trips a day 5 days a week.

- Users in outer zones get a greater discount on weekly and monthly paper tickets.

- The London system is not without its faults, purchasing a 3 zone weekly and then traveling outside the 3 zones can leave you paying more than buying a paper ticket in London, it was promised that your daily fair would never go over the daily for the maximum number of zones you traveled in but in practice this didn't work as expected.

Playing devils advocate____ Why should you not pay more if you use the service more?

[ozbob]

Welcome Crouchg!

Many things have a frequent user benefit  The more people use PT the better off the community is generally, less road congestion, lower emissions and so forth.  Hence the universality of weekly and monthly tickets and similar  around Australia and the  world.

Majority of M to F commuters will be OK with the present fare scheme, but folks who use weekly and monthly tickets and do multiple daily trips and weekend travel will stick with the paper tickets.    Daily, weekly and monthly tickets encourage maximum use of PT.  Most smart card systems elsewhere have that option.  We expect further fare schemes in due course for the Go Card.  Many have suggested that they have just gone with the initial fare scheme to limit uptake as there are doubts as to the systems ability to handle a massive uptake.  Ramp up gradually?

[ozbob]

Still no firm commitment on roll out .. 

From: http://backontrack.org/mbs/index.php?topic=381.msg1410#msg1410

....  Opposition transport spokesman Tim Nicholls blamed increasing train cancellations and continued bungles with the introduction of smartcard technology for passengers skipping fares.

"If you have a system that works well, people aren't going to evade paying for it often," Mr Nicholls said. "And why is the Government suddenly doing something about this now? What have these officers been doing in the meantime? They have been caught with their pants down."

The campaign comes as Mr Mickel refused to reveal a timetable to finally complete the long-awaited roll-out of the GO Card across the southeast.

The Sunshine Coast and Brisbane's north will start using the technology in coming weeks - five years after the whole southeast corner was promised it.

Denying that he was reluctant to give a date after repeated broken promises from his predecessors, Mr Mickel refused to say when the hi-tech ticketing project would be completed.

"I want a system that is convenient to the public and not one that is inconvenient," he said. ...

[ozbob]

See --> http://www.transperth.wa.gov.au/TicketsandFares/SmartRider/WhatisSmartRider/tabid/237/Default.aspx

For details of Perth WA Smartrider, their smart card public transport ticket.

If offers significant discounts relative to cash fares.  Why the GoCard doesn't have the same type of innovative fare structures is a great big mystery to commuters of SEQ. 

SmartRider also caps to a daily fare once that threshold exceeded, again something the Go Card doesn't do.

[ozbob]

Media Release 8 January 2008

Go Card base fare discounts needed

RAIL Back On Track (http://backontrack.org) a web based community support group for rail and public transport has again called for bulk discounts to be applied to all TransLink fares for users of the Go Card.  These discounts would mean the base fares for Go card users reflect the savings made in terms of not having to handle cash and ticket sales on a regular basis, and the improvements in efficiency of public transport such as quicker loading on buses that will be achieved if Go Card uptake is maximised.  Commuters who use the Go Card should be rewarded.

Robert Dow said:

?The only fare structure outlined for the Translink Go Card offers little or no incentive for the weekly or other seasonal ticket holders to use the card.?

?Users of the SmartRider smart card ticket in Perth WA have a fixed 15 or 25% discount relative to cash fares depending on how they charge their cards (reference 1).  This is an ideal way to encourage uptake and provide equitable fare outcomes.?

?The frequent user discount scheme on the Go Card (50% fare reduction after the first 6 trips in a Monday to Sunday to period) will in fact result in many commuters paying more for their travel relative to the present paper seasonal ticketing.?

?It is bewildering for commuters of SEQ to observe Translink and Queensland Transport squandering the opportunity to really sell the Go Card and get it the ticket of choice by all commuters, particularly in view of the huge capital investment by the taxpayers of Queensland,? said Robert Dow, spokesman for RAIL Back On Track.

Reference:

1. http://www.transperth.wa.gov.au/TicketsandFares/SmartRider/WhatisSmartRider/tabid/237/Default.aspx

Contact:

Robert  Dow

Administration
admin@backontrack.org RAIL Back On Track
http://backontrack.org