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Offline ozbob

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« Reply #40 on: October 16, 2018, 04:26:02 PM »
Couriermail --> Executive bonuses safe as Queensland Rail’s New Generation Rollingstock delays not included in punctuality data

Quote
COMMUTER delays caused by mechanical problems with the state’s new train fleet are being ignored in punctuality data used to calculate hefty Queensland Rail executive bonuses.

The Courier-Mail can reveal that late trains are officially counted as on-time if the delays were caused by mechanical issues on any New Generation Rollingstock train.

That is in contrast to delays caused by mechanical issues on QR’s existing fleet, which cannot be expunged from data as the result of force majeure – an act outside of QR’s control.

Trains delayed by force majeure incidents, such as storms, are counted as on-time under QR’s contract, which sets a target of 95 per cent of trains arriving within four minutes of schedule.

The on-time running target is also used as a measure in awarding bonuses to QR executives.

QR senior staff accrued $3.9 million in bonuses for 2017-18, but the payments were stopped by the State Government this month due to the ongoing “rail fail”.

Internal QR emails reveal a train door malfunction this month triggered service delays, but QR that day reported that 100 per cent of trains arrived on time.

The door issue was described in the email as “potential force majeure”.

QR chief executive Nick Easy confirmed mechanical issues on QR trains were not considered force majeure, but “technical rollingstock issues in an NGR train may be considered force majeure if there is no operator impact given (QR) does not own or maintain the fleet.”

Mr Easy argued QR would still have met its on-time running target since the NGR trains started running last December if the NGR delays had been counted as running late.

About 26 of 75 NGR trains on order have been rolled out on QR’s commuter network.

The NGR project is being delivered under a public-private partnership between the State Government’s Transport Department and the Bombardier-led Qtectic consortium.

NGR door faults have been frequent, causing 51 service delays and 12 cancellations between December and mid-July.

QR data shows it would have flunked its on-time running target in 2017-18 by just half a per cent if delays written off as being caused by force majeure incidents were included.

Transport Minister Mark Bailey has spruiked QR’s punctuality results as signs of a healthy train system, last week commenting on Twitter that taking a QR train from work is “stress free & easy as” with on time running averaging 95 per cent “including my train tonight”.
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Offline ozbob

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« Reply #41 on: October 16, 2018, 04:26:31 PM »
This. is. an. outrage.
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Offline ozbob

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« Reply #42 on: October 16, 2018, 04:42:30 PM »
Sent to all outlets:

16th October 2018

Contractual on-time running for Queensland Rail is now nonsense

Greetings,

So delays with New Generation Rollingstock trains due to mechanical issues are not being counted in on-time running (OTR) contractual data.

Couriermail --> Executive bonuses safe as Queensland Rail’s New Generation Rollingstock delays not included in punctuality data

The Minister for Transport should direct Queensland Rail to include impacts of NGR failures in the contractual OTR.  It matters little who theoretically owns the trains, the impact is same on the passenger whether it is a EMU, SMU, IMU, ICE or NGR train that has failed and has caused delays for passengers.  Queensland Rail is operating the NGRs so the impacts of delays due to mechanical issues do matter to passengers. This is an insult to passengers. It means the contractual on-time running measurement is now nonsense.  The Minister for Transport must act on this. As the NGR fleet increases in number the OTR becomes more non sensible unless NGR delays are rightly included.

The only real OTR measure that makes any real world sense is the customer impact OTR.  Additionally to the daily peak reporting of OTR, daily counter-peak and daily out of peak performance should be recorded and published for each line. And each month a summary of each individual line performance published as a proper permanent record (customer impact and contractual).  Simply publishing monthly combined values hides the problems with reliability as we demonstrated with our recent analysis ( > https://railbotforum.org/mbs/index.php?topic=13328.msg214673#msg214673 ).

When you think rail fail could not get worse, it does sadly.

Shocked!

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Offline ozbob

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« Reply #43 on: October 16, 2018, 04:47:40 PM »
https://twitter.com/railbotforum/status/1052088571039965184
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Offline ozbob

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« Reply #44 on: October 16, 2018, 05:16:37 PM »
 :fp: :P

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Offline ozbob

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« Reply #45 on: October 16, 2018, 05:18:18 PM »
https://twitter.com/InclusionMoves/status/1052090785665957888
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Offline Bretto1082

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« Reply #46 on: October 16, 2018, 05:18:33 PM »
Just have to love the way the lnp arranged the contract for the ngr project by shutting out the major players and giving it all the tmr everything tmr has touched in regards to rail has gone full retard and fubar

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« Reply #47 on: October 16, 2018, 05:21:49 PM »
Just have to love the way the lnp arranged the contract for the ngr project by shutting out the major players and giving it all the tmr everything tmr has touched in regards to rail has gone full retard and fubar

Sure has.  Heavy rail must be removed from TMR.  They are a disaster.
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Online Stillwater

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« Reply #48 on: October 16, 2018, 05:33:19 PM »
Makes a nonsense of open, fair, honest and transparent government, doesn't it.   :fp:  For some time, QR, TransLink and TMR have been playing a PR game and giving priority to hoodwinking the public and not focussing in on the issues that could be fixed with a little thought and application.

Offline ozbob

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« Reply #49 on: October 16, 2018, 05:39:25 PM »
Makes a nonsense of open, fair, honest and transparent government, doesn't it.   :fp:  For some time, QR, TransLink and TMR have been playing a PR game and giving priority to hoodwinking the public and not focussing in on the issues that could be fixed with a little thought and application.

Yep ... this is crazy bizarre stuff now  ???

 :fp: :fp: :fp: :fp:

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Offline ozbob

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« Reply #50 on: October 16, 2018, 06:03:19 PM »
https://twitter.com/railbotforum/status/1052107613075193857
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Offline #Metro

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« Reply #51 on: October 16, 2018, 09:46:11 PM »
Quote
Sure has.  Heavy rail must be removed from TMR.  They are a disaster.

Nobody has explained why TMR and Translink have not been separated. TransLink was created by Beattie, from TMR in 2004.

I know that the "CityTrain response unit" apparently is supposed to be looking at different structures for PT administration (note, administration not delivery), but much of this work would have already been done when TL was set up in 2004, so would only need a refresher.

Performing the separation is something that could be done by this government and would be uncontroversial. It is not a fare increase, it is not a privatisation, it is not something that needs massive infrastructure construction or federal government co-operation

... so what is the hold-up?

« Last Edit: October 16, 2018, 09:51:36 PM by #Metro »
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« Reply #52 on: October 17, 2018, 01:17:11 AM »
The Minister:

- was called out telling the Parliament about numbers of drivers/guards being trained without revealing the nett number of new drivers employed
- tabled the QR annual report containing the staff bonuses, obviously without he or his staff knowing that information was in the annual report
- now seems oblivious to the manipulation of the on-time running data

Does Mr Bailey not realise the seriousness of the situation at QR and the lack of faith people have in its operational performance?

Offline ozbob

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« Reply #53 on: October 17, 2018, 01:40:05 AM »
Sent to all outlets:

17th October 2018

Re: Contractual on-time running for Queensland Rail is now nonsense

Good Morning,

Last evening yet another train failure on the Gold Coast line -  https://www.facebook.com/QueenslandRail/posts/2209566202395061

Presumably a NGR, but despite the passengers being asked to leave the train and wait for the next one, this event wouldn't matter on the 24/7 Contractual on-time running performance because Queensland Rail has decided such matters are not their responsibility if NGRs fail.  As more and more NGRs are introduced the more irrelevant and meaningless on-time running measurements will be. And yet, this is touted as evidence of  a reliable rail operator by the Minister and sycophants everywhere?

This is a perverse approach.  What happens if Queensland Rail was replaced by another operator?  There is no doubt the new operator would measure on-time running based on all events with all trains, not those that only suit the distorted view of Queensland Rail and presumably the present Minister for Transport.

Action needs to taken on this fast, and today.  No wonder there is so little confidence left in Queensland Rail and its on-time running measurements.  They are rubbish frankly, lack rigour, transparency and honesty. We have shown that.

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16th October 2018

Contractual on-time running for Queensland Rail is now nonsense

Greetings,

So delays with New Generation Rollingstock trains due to mechanical issues are not being counted in on-time running (OTR) contractual data.

Couriermail --> Executive bonuses safe as Queensland Rail’s New Generation Rollingstock delays not included in punctuality data

The Minister for Transport should direct Queensland Rail to include impacts of NGR failures in the contractual OTR.  It matters little who theoretically owns the trains, the impact is same on the passenger whether it is a EMU, SMU, IMU, ICE or NGR train that has failed and has caused delays for passengers.  Queensland Rail is operating the NGRs so the impacts of delays due to mechanical issues do matter to passengers. This is an insult to passengers. It means the contractual on-time running measurement is now nonsense.  The Minister for Transport must act on this. As the NGR fleet increases in number the OTR becomes more non sensible unless NGR delays are rightly included.

The only real OTR measure that makes any real world sense is the customer impact OTR.  Additionally to the daily peak reporting of OTR, daily counter-peak and daily out of peak performance should be recorded and published for each line. And each month a summary of each individual line performance published as a proper permanent record (customer impact and contractual).  Simply publishing monthly combined values hides the problems with reliability as we demonstrated with our recent analysis ( > https://railbotforum.org/mbs/index.php?topic=13328.msg214673#msg214673 ).

When you think rail fail could not get worse, it does sadly.

Shocked!

Robert Dow
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Offline ozbob

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« Reply #54 on: October 17, 2018, 01:45:42 AM »
https://twitter.com/railbotforum/status/1052226743690379265

Couriermail 17th October 2018 page 18

Gravy train runs on time

« Last Edit: October 17, 2018, 01:59:34 AM by ozbob »
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Offline ozbob

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« Reply #55 on: October 17, 2018, 05:50:29 AM »
Facebook

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Offline ozbob

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« Reply #56 on: October 17, 2018, 07:10:56 AM »
I think there is a bit more to this than meets the eye. 

Very good work by the Couriermail Journalist Kelmeny Fraser to pick this up by a chance find.

It is basically  'a stuff you TMR ' from QR re the NGR circus in my opinion.  They are clearly not happy campers at QR.  It there was confidence in the reliability of the NGRs it would not be an issue, but they are having ongoing ' juvenile failures ' that are now maturating into ' teenage failures ', I guess the NGRs will progress to ' adult failures ' and then onto ' senior moments (failures).'  :P

This is a fuking big mess and carrying on with the present setup is just going to end in lots and lots of tears.

The present Government clearly lacks the morale courage, nous, leadership and ability to move forward with a proper structure for a public transport authority.  So it is just going to get worse and worse until it all just collapses in terminal failure. 

I DECLARE CLUSTER-FUK !

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Offline ozbob

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« Reply #57 on: October 17, 2018, 12:07:28 PM »
Taking this scam to its logical conclusion.  You could end up with customer impact in the 80% range but the contractual still above 95% and boffins wandering around claiming we have a ' world class reliable railway ' ...

Sad.  Very very sad ...
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Offline red dragin

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« Reply #58 on: October 17, 2018, 12:33:59 PM »
[ In case anyone was wondering --  youtube is down! ]

 :-r

Offline Fares_Fair

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« Reply #59 on: October 17, 2018, 12:41:02 PM »
No doubt trying to censor Paul Pluta.  :fo:

#conspiracytheory
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Offline ozbob

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« Reply #60 on: October 17, 2018, 01:06:10 PM »
No doubt trying to censor Paul Pluta.  :fo:

#conspiracytheory

Ha ha back up!

A tribute song for the ' world class railway '  :P

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Offline #Metro

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« Reply #61 on: October 17, 2018, 01:47:46 PM »
Quote
Taking this scam to its logical conclusion.  You could end up with customer impact in the 80% range but the contractual still above 95% and boffins wandering around claiming we have a ' world class reliable railway ' ...

The entire fleet could be replaced by NGRs, which all run late, giving 100% on time figures.
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Offline ozbob

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« Reply #62 on: October 17, 2018, 04:28:20 PM »
Quote
Taking this scam to its logical conclusion.  You could end up with customer impact in the 80% range but the contractual still above 95% and boffins wandering around claiming we have a ' world class reliable railway ' ...

The entire fleet could be replaced by NGRs, which all run late, giving 100% on time figures.

It's a magic carpet ride!  Trains are always on time, 100% contractual on-time running.  World class !!

Transport Minister Bailey was posting selfies on a train the other day, bragging about the 95% plus reliability. 
Pity he didn't add that NGR delays have not been included in determining that hey? That would be being honest, something they seem able to come to terms with.

Utter shambles.  Sad to see Queensland Rail resorting to such desperate and flawed organisational failure modus operandi, aided and abetted by an incompetent Transport Minister.

 :fp:
« Last Edit: October 17, 2018, 04:33:47 PM by ozbob »
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Offline Bretto1082

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« Reply #63 on: October 17, 2018, 05:08:54 PM »
The big issue I was thinking was ngr get paid by availability so they say it's good to run knowing it's not 'fit for service' so it goes onto the network they get paid fails they get paid can qr say it was something they themselves could have prevented when they can not even replace a sign or sticker light bulb nope they are getting dragged by tmr to use them and having multiple contract managers any delay that a ngr causes would be atribututed to tmr as the manager and owner of them there is no clear owner of this situation in the public's eye just it's a train so it's qr when the whole mess belongs with tmr and the previous lnp and successive governments for not stepping up and fixing it

Offline ozbob

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« Reply #64 on: October 17, 2018, 05:15:42 PM »
Well well  look what has been added to  https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability

"  Service punctuality and reliability

The on-time running of Citytrain services is a priority for Queensland Rail. We make every effort to ensure our services adhere to the published timetable.

Our on-time running performance targets are the most stringent in Australia. We aim to have more than 95% of our peak period services arrive on-time. All services, including peak and off-peak, are measured on time when they arrive within three minutes and 59 seconds of their scheduled time (5 minutes and 59 seconds on interurban services; ie Gold Coast, Rosewood and Nambour).

Sometimes incidents beyond Queensland Rail’s control may delay our services (force majeure). Such incidents may include severe weather activity, onboard medical emergencies, security incidents, vehicles striking level crossing boom gates, and third party rollingstock faults including the New Generation Rollingstock fleet which is not owned or maintained by Queensland Rail. Because these incidents are out of Queensland Rail's control, they are not included in the contractual results. However Queensland Rail recognises delays, regardless of their cause, affect customers, and this is reflected in the customer impact figures.  "

This is an utter shambles sadly. 
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Offline ozbob

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« Reply #65 on: October 17, 2018, 05:29:15 PM »
Sent to all outlets:

17th October 2018

Contractual on-time running for Queensland Rail is worthless

Greetings,

We have noted that Queensland Rail has updated the website at https://www.queenslandrail.com.au/aboutus/ourperformance/service-punctuality-and-reliability

Quote:

"  Service punctuality and reliability

The on-time running of Citytrain services is a priority for Queensland Rail. We make every effort to ensure our services adhere to the published timetable.

Our on-time running performance targets are the most stringent in Australia. We aim to have more than 95% of our peak period services arrive on-time. All services, including peak and off-peak, are measured on time when they arrive within three minutes and 59 seconds of their scheduled time (5 minutes and 59 seconds on interurban services; ie Gold Coast, Rosewood and Nambour).

Sometimes incidents beyond Queensland Rail’s control may delay our services (force majeure). Such incidents may include severe weather activity, onboard medical emergencies, security incidents, vehicles striking level crossing boom gates, and third party rollingstock faults including the New Generation Rollingstock fleet which is not owned or maintained by Queensland Rail. Because these incidents are out of Queensland Rail's control, they are not included in the contractual results. However Queensland Rail recognises delays, regardless of their cause, affect customers, and this is reflected in the customer impact figures.  "

So what happens when the train fleet is 100% New Generation Rollingstock (NGR) trains?  A customer impact on-time running metric could well be in the 80% range due to problems with the NGRs but the contractual will be 100%.  This is now beyond farce.

It is not acceptable.  It is time for the Premier to direct Queensland Rail properly adjust contractual on-time running to include NGR rollingstock faults, or the contractual metric becomes a meaningless lie in our view.  The Minister for Transport Mr Bailey is clearly out of his depth and should be replaced in our opinion.

Best wishes,
Robert

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Sent to all outlets:

17th October 2018

Re: Contractual on-time running for Queensland Rail is now nonsense

Good Morning,

Last evening yet another train failure on the Gold Coast line -  https://www.facebook.com/QueenslandRail/posts/2209566202395061

Presumably a NGR, but despite the passengers being asked to leave the train and wait for the next one, this event wouldn't matter on the 24/7 Contractual on-time running performance because Queensland Rail has decided such matters are not their responsibility if NGRs fail.  As more and more NGRs are introduced the more irrelevant and meaningless on-time running measurements will be. And yet, this is touted as evidence of  a reliable rail operator by the Minister and sycophants everywhere?

This is a perverse approach.  What happens if Queensland Rail was replaced by another operator?  There is no doubt the new operator would measure on-time running based on all events with all trains, not those that only suit the distorted view of Queensland Rail and presumably the present Minister for Transport.

Action needs to taken on this fast, and today.  No wonder there is so little confidence left in Queensland Rail and its on-time running measurements.  They are rubbish frankly, lack rigour, transparency and honesty. We have shown that.

Robert Dow
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Sent to all outlets:

16th October 2018

Contractual on-time running for Queensland Rail is now nonsense

Greetings,

So delays with New Generation Rollingstock trains due to mechanical issues are not being counted in on-time running (OTR) contractual data.

Couriermail --> Executive bonuses safe as Queensland Rail’s New Generation Rollingstock delays not included in punctuality data

The Minister for Transport should direct Queensland Rail to include impacts of NGR failures in the contractual OTR.  It matters little who theoretically owns the trains, the impact is same on the passenger whether it is a EMU, SMU, IMU, ICE or NGR train that has failed and has caused delays for passengers.  Queensland Rail is operating the NGRs so the impacts of delays due to mechanical issues do matter to passengers. This is an insult to passengers. It means the contractual on-time running measurement is now nonsense.  The Minister for Transport must act on this. As the NGR fleet increases in number the OTR becomes more non sensible unless NGR delays are rightly included.

The only real OTR measure that makes any real world sense is the customer impact OTR.  Additionally to the daily peak reporting of OTR, daily counter-peak and daily out of peak performance should be recorded and published for each line. And each month a summary of each individual line performance published as a proper permanent record (customer impact and contractual).  Simply publishing monthly combined values hides the problems with reliability as we demonstrated with our recent analysis ( > https://railbotforum.org/mbs/index.php?topic=13328.msg214673#msg214673 ).

When you think rail fail could not get worse, it does sadly.

Shocked!

Robert Dow
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Offline ozbob

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« Reply #66 on: October 17, 2018, 05:36:39 PM »
https://twitter.com/railbotforum/status/1052463300313669633
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Offline ozbob

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« Reply #67 on: October 17, 2018, 05:38:37 PM »
Understand Parliament is debating a no confidence motion in the Transport Minister Mr Bailey.  I expect it will be defeated on party lines.

Still it shows that his performance is starting to stand out in the mediocrity stakes.
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Offline Bretto1082

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« Reply #68 on: October 17, 2018, 05:47:16 PM »
Fastest and easiest way to solve this removed ngr from tmr and give it to qr then bang with in qr control and perhaps these door issues will get fixed

Offline ozbob

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« Reply #69 on: October 17, 2018, 06:01:18 PM »
Fastest and easiest way to solve this removed ngr from tmr and give it to qr then bang with in qr control and perhaps these door issues will get fixed

Agree.  Suggested that many many times now.  They just don't listen or want to do the right thing in Big Willy.  Mediocrity is their mantra.
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Offline Bretto1082

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« Reply #70 on: October 17, 2018, 06:11:22 PM »
To many people involved in this snafu and the people who should be are locked out of any discussions or decision making complete fubar

Offline ozbob

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« Reply #71 on: October 17, 2018, 06:29:56 PM »
To many people involved in this snafu and the people who should be are locked out of any discussions or decision making complete fubar

Yep, FUBAR ( FUBAR is a military acronym for "fu%ked Up Beyond All Recognition/Repair)  concur Sir!

It is hard to see this situation getting any better now.  The Government won't do anything.  Queensland Rail is at war with TMR.  I don't blame QR in some respects, but I need to think of the community at large suffering from a failing and worsening rail system.

Sadly, I am coming to the viewpoint that Queensland Rail will not survive this.  Unfortunately incompetent Governments and agencies such as TMR will prevail because of the political status quo.  Should there be a change of Government to blue, there is no doubt that Queensland Rail will cease to exist. In the interim,  the only faint hope is the NGR Commission of Inquiry that will properly identify TMRs role in this debacle and make certain recommendations to change the downward path to oblivion.  I certainly gave the Commissioner my viewpoint when I appeared before the Commissioner.  But I am just a lone soldier, old and tired, but I battle on ..
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Online Stillwater

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« Reply #72 on: October 17, 2018, 06:40:43 PM »
Consider this scenario.

You and your wife go into a restaurant and both order a meal.  Your wife gets severe food poisoning.  It turns out that the cause of her illness is a pre-prepared food item supplied to the restaurant by a third party and merely heated through and placed on the plate with other items prepared fresh in the kitchen.

Imagine if the chef and owner said 'this has got nothing to do with us' …. 'the bits of the meal we prepared in-house were fresh and perfectly cooked. It's that third-part muck over which we have no control that is to blame.'

Hardly convincing is it?  Neither is QR's position re on-time running of NGR trains.

Government duck-shoving and blame shifting is parsed down to the nth degree, depending on fine lines of responsibility, contract obligations and who owns what.  Is there anyone who takes responsibility for this mess?  Certainly not the minister or the Government.  So sad. 

Offline achiruel

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« Reply #73 on: October 17, 2018, 06:42:57 PM »
Surely DTMR must have some kind of contractual terms which permits action to be taken against Bombardier for these ongoing faults?

Frankly though I don't know what they expected buying rubbish from India. People will rant about racism etc, but I'll be frank, I have a fair bit to do with importation in my job and Indian quality control is typically about where the Chinese were 20 years ago. China has jumped so far ahead of India it's not funny, why we didn't source cheap trains from China is beyond me.

Offline ozbob

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« Reply #74 on: October 17, 2018, 06:58:05 PM »
The other observation I will make, is that Queensland Rail et al. were quite happy to say nothing about the NGR delays being ignored for OTR contractual.  It was only after the journalist stumbled upon the fact and exposed what was occurring that an update to the website was made.  This is rather duplicitous behaviour by any measure it has to be said, and has not gone unnoticed by me.
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Offline #Metro

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« Reply #75 on: October 17, 2018, 07:44:33 PM »
Quote
Government duck-shoving and blame shifting is parsed down to the nth degree, depending on fine lines of responsibility, contract obligations and who owns what.  Is there anyone who takes responsibility for this mess?  Certainly not the minister or the Government.  So sad.

This is a government that doesn't appear to speak or write plain English.

There seems to be a silent asterisk^#%* with conditions on whatever info it puts out.

You just can't trust anything that is said or printed. Words, numbers, or statistics - who knows what kind of semantical gymnastics went into its conception and what silent caveats may apply.

I reminds me of those old Telstra mobile phone plans. They would always have a good half inch of fine print and punctuation marks / symbols written in faint print at the bottom of the offer.

Quote
Sadly, I am coming to the viewpoint that Queensland Rail will not survive this.  Unfortunately incompetent Governments and agencies such as TMR will prevail because of the political status quo.  Should there be a change of Government to blue, there is no doubt that Queensland Rail will cease to exist.

There are many private LRT operators in Australia now, many who also run heavy rail overseas, and of course the one in Melbourne. So it wouldn't surprise me if that happens.

The key thing will be to make sure that such a contractor is only remunerated on the service kilometres that it delivers (current TL practice), and not on the number of passengers that it carries (Melbourne franchise).
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Offline ozbob

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« Reply #76 on: October 18, 2018, 01:32:35 AM »
Couriermail --> Queensland Rail fail: Minister backs flawed punctuality figures

Quote
TRANSPORT Minister Mark Bailey has stood by Queensland Rail’s punctuality data after it was revealed the rail body had artificially boosted its performance by ignoring delays involving the state’s new train fleet.

The Courier-Mail revealed on Tuesday that QR was turning a blind eye to late-running New Generation Rollingstock trains when calculating whether it had met on-time-running targets tied to lucrative executive bonuses.

QR chief executive Nick Easy confirmed the late NGR trains were being discounted from official data when the problems were caused by mechanical issues because the state-owned operator did not technically own or maintain the new trains.

This is despite the NGR trains running on its commuter network and propping up its train timetable.

Mechanical issues that trigger delays on its existing trains are included in the official late running count.

About 26 of 75 of the new trains have been rolled out under a $4.4 billion private-public partnership with the Government’s Transport Department.

QR must hit a punctuality target of 95 per cent of services arriving on time to qualify for executive bonuses.

It only narrowly achieved the target in 2017-18 when excluding delays blamed on incidents out of its control.

Mr Bailey defended the data yesterday, repeating QR’s previous comments that it would still have met its on-time running target had the late-running NGRs been included. He referred to his decision to block executive bonuses this year.

But rail commuter group Rail Back on Track yesterday slammed the on-time calculations as “outrageous”, saying it rendered on-time running data “meaningless and irrelevant.”

“No wonder there is so little confidence left in QR and its on-time running measurements,” he said.

State Opposition Leader Deb Frecklington accused QR of selecting data to fabricate the punctuality of the system.

“Commuters listening to another cancellation alert or watching another train flash past their station know they can’t trust the data,” she said.

The LNP yesterday moved a no-confidence motion in Mr Bailey in State Parliament, arguing he had mismanaged the public transport portfolio. It seized on the ongoing “rail fail”.

The motion failed.
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Offline ozbob

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« Reply #77 on: October 18, 2018, 02:00:36 AM »
Sent to all outlets:

18th October 2018

Minister Bailey and Queensland Rail fail rail passengers

Good Morning,

The Couriermail has revealed this morning that  " Transport Minister Mark Bailey has stood by Queensland Rail’s punctuality data after it was revealed the rail body had artificially boosted its performance by ignoring delays involving the state’s new train fleet. "

Couriermail --> Queensland Rail fail: Minister backs flawed punctuality figures

Mr Bailey needs to stand up for Queensland Rail's passengers who now have to endure incorrect on-time running metrics and cope with the effects of the ongoing rail fail, today day 749!  Better still, stand aside and allow someone who really wants to improve public transport for Queensland take over.

There is little doubt that the mess that we now have with the stand off between Queensland Rail, Transport and Main Roads, complicated by the fact that only Qtectic (Bombardier Transportation) can perform running maintenance and repair on the NGRs is a major crisis for our  rail service.  Standing by and allowing more flawed policy to be put into effect, that is ignoring delays with NGR trains in the on-time running metrics, is only going to compound the spiral to terminal failure.

Obviously Queensland Rail, desperate to protect their  ' precious but flawed on-time data ' has decided that the NGRs are too unreliable and they need to factor them out.  How will this work when 75 NGR trains are in service? We could well end up with daily situations where on-time running customer impact measure could be 80% or worse, yet the on-time running contractual could be 100%.  No doubt Queensland Rail and the Minister of the day will be gloating how ' world class ' the railway is delivering 100% on-time running, simply because the poor performance of the NGRs is ignored. This is now beyond farce. The only measure of performance that has any credibility left is the customer impact metric.  Everyone should now treat the contractual on-time running metric as  the nonsense it really is.  Queensland Rail should now report a contractual on-time metric that as two values, with and without NGR impacts. That would be a lot more transparent than what they are doing at present.

The other observation we made, is that Queensland Rail et al. were quite happy to say nothing about the NGR delays being ignored for on-time running contractual metric determination.  It was only after the Couriermail journalist Kelmeny Fraser stumbled upon the fact and exposed what was occurring that an update to the Queensland Rail website was made.  This is rather duplicitous behaviour by Queensland Rail and Government by any measure it has to be said, and has not gone unnoticed by us and the public.

By supporting flawed policy Minister Bailey is only making the situation a lot worse in our view. Minister Bailey is clearly out of his depth.

Best wishes,
Robert

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[ Attached: https://railbotforum.org/mbs/index.php?topic=13328.msg215185#msg215185 ]
« Last Edit: October 18, 2018, 02:41:45 AM by ozbob »
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Offline ozbob

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« Reply #78 on: October 18, 2018, 02:27:54 AM »
https://twitter.com/railbotforum/status/1052596742284181504
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Offline ozbob

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« Reply #79 on: October 18, 2018, 03:42:19 AM »
So in effect the Government will pay bonuses on the basis of a flawed on-time metric that doesn't reflect the true on-time running on the rail network.

 :steam: :fp:
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