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Author Topic: TransLink Customer Satisfaction Monthly Snapshot July 2018  (Read 1013 times)

Online ozbob

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TransLink Customer Satisfaction Monthly Snapshot July 2018
« on: September 09, 2018, 06:21:41 AM »
Due to be published 10th September 2018.
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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot July 2018
« Reply #1 on: September 10, 2018, 11:25:53 AM »
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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot July 2018
« Reply #2 on: September 10, 2018, 11:26:43 AM »


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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot July 2018
« Reply #3 on: September 13, 2018, 01:49:54 AM »
Sent to all oulets:

13th September 2018

July TransLink public transport performance data snapshot

Good Morning,

In line with new committment  to be more timely with the release of basic data on or around the 10th of each month the TransLink public transport performance data snapshot for July 2018 was published on the 10th of September 2018. ( https://publications.qld.gov.au/dataset/translink-public-transport-performance-snapshots/resource/088c2fc2-72ef-4c45-837b-63a31d9b7b56 ) Fare affordability remains a concern, particularly when we have a dysfunctional public transport network with reduced rail services,  hit and miss bus network and failing connections be they bus/bus or bus/rail.  Can the Minister please outline how these KPIs are determined each month - sample size,  and detailed survey methodology please?  They don't seem to reflect reality in many cases.  How many PWD are asked about accessibility for example?





Best wishes,

Robert

Robert Dow
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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot July 2018
« Reply #4 on: September 13, 2018, 01:59:54 AM »
https://twitter.com/Robert_Dow/status/1039906268054401024
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