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Author Topic: Check your Go Card expiry date  (Read 1476 times)

Offline Derwan

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Check your Go Card expiry date
« on: January 01, 2018, 09:33:22 AM »
Did you get a Go Card when they first became available?  If so, it'll probably be expiring soon.  (My original card expires at the end of this month.)

Now is a good time to check.
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Offline verbatim9

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Re: Check your Go Card expiry date
« Reply #1 on: June 14, 2018, 09:57:11 PM »
Expired Go Cards become TransLink's cash to reinvest into the network.

Brisbane Times ----> https://www.brisbanetimes.com.au/politics/queensland/go-cards-a-gold-mine-with-6-7-million-reclaimed-by-translink-20180614-p4zlij.html

Offline ozbob

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Re: Check your Go Card expiry date
« Reply #2 on: June 15, 2018, 01:55:54 AM »
Brisbanetimes --> Go cards a gold mine with $6.7 million reclaimed by TransLink

TransLink is set to reclaim $6.7 million from go cards which have not been used for half a decade.

Unregistered go card balances are recovered by TransLink after five years of inactivity.

In the 2017-18 year, about $6.7 million on more than 780,000 go cards was forecast to be recovered by TransLink.

That was about $4.7 million higher than was expected and was partly due to clearing a "backlog" from the 2016-17 year.

State budget papers revealed a "higher than anticipated revenue received from unclaimed go card balances and deposits on unused cards" over the past year.

In 2016-17, about $8.2 million on more than 940,000 go cards was recovered.

A TransLink spokesman said all money recovered from inactive go cards were re-invested in public transport to improve the network.

"Customers can still obtain a full refund of unused funds, at any time, even after the balance has been transferred to TransLink [by completing an online form]," he said.

In 2014, former transport minister Scott Emerson announced go card funds which had not been used for more than five years would be reinvested back into public transport.

Under the previous laws, there was the option for unclaimed go card money to be transferred to the Public Trustee after only two years of inactivity.

But Mr Emerson said that time frame was too short, and instead of the funds remaining dormant, they could be reinvested back into public transport.

At the time, there were 65,000 cards which had remained dormant for more than five years, with just 168 people applying for a refund.

The Queensland government is investigating a new ticketing option, which could allow people to pay for fares using credit cards or smartphones.
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Offline tuxcomputers

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Re: Check your Go Card expiry date
« Reply #3 on: June 20, 2018, 10:04:54 AM »
You can go to a QR station and some selected newsagents to have the expiry date extended.

Offline signal

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Re: Check your Go Card expiry date
« Reply #4 on: December 08, 2018, 03:22:09 PM »
The expiry date for the normal Adult go card is "10 years from date of issue".

If it expires, you then have 90 days to "update your expiry date" at a go card retailer or Queensland Rail ticket office.

Is this just a simple 10-second transaction, or is there paperwork - forms to fill in, etc?

How long is the expiry date extended for?  Is it another 10-years (from the date you update it)?

For the time being, can the Adult go card be kept active indefinitely (as long as it still functions, doesn't become dormant due to 5 years non-use, and expiry date is updated as required)?


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