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Author Topic: TransLink Customer Satisfaction Monthly Snapshot May 2017  (Read 1653 times)

Online ozbob

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TransLink Customer Satisfaction Monthly Snapshot May 2017
« on: September 03, 2017, 03:20:13 PM »
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https://twitter.com/Robert_Dow/status/904213046632996864
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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot May 2017
« Reply #1 on: September 15, 2017, 03:35:53 PM »
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Re: TransLink Customer Satisfaction Monthly Snapshot May 2017
« Reply #2 on: September 15, 2017, 03:38:52 PM »
https://twitter.com/Robert_Dow/status/904213046632996864

https://twitter.com/Robert_Dow/status/908565283673055232
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Offline SurfRail

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Re: TransLink Customer Satisfaction Monthly Snapshot May 2017
« Reply #3 on: September 15, 2017, 06:05:29 PM »
DTMR annual report is due out at the end of this month, maybe there will be a run of releases all at once so the message gets lost (again).
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Re: TransLink Customer Satisfaction Monthly Snapshot May 2017
« Reply #4 on: September 23, 2017, 02:49:47 PM »
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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot May 2017
« Reply #5 on: September 27, 2017, 04:05:46 PM »
Now available > https://publications.qld.gov.au/dataset/translink-public-transport-performance-snapshots/resource/e45b6ba9-5008-4cf8-abc9-2c2147731f2b
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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot May 2017
« Reply #6 on: September 27, 2017, 04:09:49 PM »
https://twitter.com/Robert_Dow/status/912922093821493249

https://twitter.com/Robert_Dow/status/912923308491862017
« Last Edit: September 27, 2017, 04:15:07 PM by ozbob »
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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot May 2017
« Reply #7 on: September 27, 2017, 04:10:59 PM »




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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot May 2017
« Reply #8 on: September 28, 2017, 04:45:08 PM »
Sent to all outlets:

28th September 2017

TransLink Customer Satisfaction Monthly Snapshot May 2017

Greetings,

The TransLink Customer Satisfaction Monthly Snapshot May 2017 is now available.  Is running rather late, we suspect it had an ' operational issue ' to contend with.

See > https://publications.qld.gov.au/dataset/translink-public-transport-performance-snapshots/resource/e45b6ba9-5008-4cf8-abc9-2c2147731f2b

Not surprising rail reliability and frequency is getting worse.

Best wishes,
Robert

Robert Dow
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KPI Summary May 2017



KPI reliability and frequency



KPI affordability

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Online ozbob

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Re: TransLink Customer Satisfaction Monthly Snapshot May 2017
« Reply #9 on: September 28, 2017, 04:48:08 PM »
https://twitter.com/Robert_Dow/status/913294132570763264
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