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Queensland Rail

Started by ozbob, January 28, 2017, 07:43:34 AM

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ozbob

http://statements.qld.gov.au/Statement/2016/11/25/queensland-rail-train-crewing-practices-inquiry

Media Statements
JOINT STATEMENT
Premier and Minister for the Arts
The Honourable Annastacia Palaszczuk
Minister for Transport and the Commonwealth Games
The Honourable Stirling Hinchliffe
Friday, November 25, 2016

Queensland Rail Train Crewing Practices Inquiry

The Palaszczuk Government has upgraded an independent investigation into Queensland Rail (QR) Train Crewing Practices to a Commission of Inquiry so it can secure documents from the former Newman Government and QR.

Premier Annastacia Palaszczuk said Executive Council had approved Mr Phillip Strachan, who was appointed to undertake the independent investigation in October, to be a Commissioner with his examination to now be a Commission of Inquiry.

"I said Phillip Strachan needed to get to the bottom of what has happened with the train crewing practices at Queensland Rail," she said.

"Mr Strachan has written to me to say he has not received the documents he needs."

"We want answers.  To get those answers, Mr Strachan needs the documents."

"I warned that if Mr Strachan wasn't getting cooperation we would extend his powers.  We have had to do just that."

Transport Minister Stirling Hinchliffe wrote to Opposition Leader Tim Nicholls on 1 November to provide copies of all cabinet documents of the Newman Government relating to Queensland Rail operational matters.

"Tim Nicholls was shareholding Minister for Queensland Rail for almost three years. In the public interest, he should release the documents of his Government about Queensland Rail," Mr Hinchliffe said.

"The Newman-Nicholls Government made savage cuts to Queensland Rail in its time in office.  They cut more than 1700 staff and put a freeze on recruitment."

Mr Strachan's powers are extended under the Commissions of Inquiry Act 1950 and be conducted similar to the current Independent Review of Youth Detention.

Terms of Reference for the Strachan Inquiry

The Inquiry will cover two sections.

Circumstances leading up to and associated with the disruptions to the CityTrain timetable:

        The adequacy of Queensland Rail scheduling, rostering, training crewing, recruitment and training practices, including arrangements put in place to support the new timetable that commenced 4 October 2016;
        What circumstances led to any inadequacies in part 1a;
        When deficits in train crew availability were known about and what action was taken ahead of the commissioning of the Redcliffe Peninsula line to address these issues; and
        The nature and suitability of actions taken by Queensland Rail once the train crewing issues manifested under the new timetable.

Implementation of the five point plan to restore timetabled services and public confidence in Queensland Rail timetabling:

    Progress with the recruitment and training of the additional 200 drivers (100 approved in November 2015, and 100 announced on 24 October 2016) and 200 additional guards (100 approved in November 2015, and 100 announced on 24 October 2016);
    Future demand and supply requirements for train crew, including for the crewing of New Generation Rollingstock;
    Ensuring the suitability of current and proposed Queensland Rail recruitment practices to address the issues in 2b;
    The development and delivery of the interim timetable; and
    The suitability of arrangements and timeframes to transition from the interim timetable to the full timetable.
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ozbob

http://statements.qld.gov.au/Statement/2016/11/25/queensland-rail-inquiry

Media Statements
Premier and Minister for the Arts
The Honourable Annastacia Palaszczuk
Friday, November 25, 2016

Queensland Rail Inquiry

I met with Commissioner Phillip Strachan to discuss his Inquiry into Queensland Rail this afternoon.

Commissioner Strachan advised me that key documents provided by QR to date had been "heavily redacted".

However, he advised that he had a positive meeting with QR this morning following the announcement of increased powers to undertake the Inquiry.

I have assured Commissioner Strachan of my Government's full cooperation, including the provision of Cabinet documents.
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ozbob

The report of the Commission of Inquiry is expected to be given to the Government this coming week.

I hope it is made available publicly promptly.
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ozbob

Queensland Rail Train Crewing Practices Inquiry

>> https://www.strachaninquiry.qld.gov.au/

QuoteAn Inquiry into Queensland Rail's train crewing practices

On 4 October 2016, the Redcliffe Peninsula Line opened. In the days following, a number of delays and cancellations were experienced across the rail network. The issue peaked on 21 October 2016, resulting in the cancellation of 167 Citytrain services.

The Queensland Rail train crewing practices Commission of Inquiry has been established to investigate the circumstances leading up to and associated with the disruptions to the Citytrain timetable, and to assess and report on Queensland Rail's recovery plan.

Mr Phillip Strachan has been appointed as Commissioner and will provide a written report with recommendations to the Premier, with the final report of the Commission to be delivered to the government on 31 January 2017.

The Inquiry is not seeking submissions from the public.

QuoteTerms of Reference

The Terms of Reference for the Inquiry were announced by Premier Annastacia Palaszczuk on 27 October 2016 and comprises two components.

    Investigate the circumstances leading up to and associated with the current disruptions to the Citytrain timetable, including:

        the adequacy of Queensland Rail scheduling, rostering, training crewing, recruitment and training practices, including arrangements put in place to support the new timetable that commenced 4 October 2016

        what circumstances led to any inadequacies in part (a)

        when deficits in train crew availability were known about and what action was taken ahead of the commissioning of the Redcliffe Peninsula line to address these issues

        the nature and suitability of actions taken by Queensland Rail once the train crewing issues manifested under the new timetable.

    Assess and report on the implementation of the five point plan to restore timetabled services and public confidence in Queensland Rail timetabling, including:

        progress with the recruitment and training of the additional 200 drivers (100 approved in November 2015, and 100 announced on 24 October 2016) and 200 additional guards (100 approved in November 2015, and 100 announced on 24 October 2016)

        future demand and supply requirements for train crew, including for the crewing of New Generation Rollingstock

        ensuring the suitability of current and proposed Queensland Rail recruitment practices to address the issues regarding the demand and supply requirements for train crew

        the development and delivery of the interim timetable

        the suitability of arrangements and timeframes to transition from the interim timetable to the full timetable.

Note:   " future demand and supply requirements for train crew, including for the crewing of New Generation Rollingstock " 
one of our key demands.  The number of NGR trains is not a term of reference sadly.
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#Metro

QuoteNote:   " future demand and supply requirements for train crew, including for the crewing of New Generation Rollingstock " 
one of our key demands.  The number of NGR trains is not a term of reference sadly.

Probably should not be left out. May as well include it. Bit late now though.

QuoteThe Inquiry is not seeking submissions from the public.

https://www.strachaninquiry.qld.gov.au/

Do you think that it is bizzare that there are no public submissions? Clearly there are a large group of unhappy employees within QR that appear to know something because they are leaking to Paul Pluta etc.
Negative people... have a problem for every solution. Posts are commentary and are not necessarily endorsed by RAIL Back on Track or its members.

ozbob

One always has to be somewhat circumspect about  ' leaks '.  Rarely do they actually tell the full balanced events, unless a specific report or document is leaked. But even then it is often isolated from all details.

The lack of public input did surprise me a little, but no doubt there will be lot of public comment following the release of the Inquiry report ..  :P
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Stillwater

One wonders about the scope Mr Strachan has to recommend a restructure of QR-TransLink  -- not within the strict letter of the guidelines he has been given.  Pity.

ozbob

^ matters not.  It is up to the Government to sort it out.  The breakdown within Queensland Rail, the failure to sort out the bus network, the project failures and delays.  How much more evidence is needed?  None I would suggest.

Time to get cracking !  Hopefully this Inquiry might be the thing that pushes the proper reform ' panic ' button.

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petey3801

No need for public submissions. The public wouldn't know jack about what should/is happening. Plenty of people from multiple different roles were called on to provide information/attend interviews for the commission.
All opinions stated are my own and do not reflect those held by my employer.

red dragin

Public submissions would just delay the outcome with all of the "where's my personal express train" complaints.

ozbob

There was/is a channel for communication to the Commission.

>> https://www.strachaninquiry.qld.gov.au/contact.aspx

QuoteContact us

Any comments can be forwarded to the Commission using the form below, however please note that no responses will be provided.

Media enquiries can also be directed to the Commission using the below form.

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ozbob

Couriermail --> Queensland Rail: More heads to roll as independent review concludes

QuoteMORE heads are tipped to roll at Queensland Rail when an independent review into its timetable failure is delivered to the Queensland Government this week.

October's timetable collapse has already triggered the departure of chief executive Helen Gluer, board chairman Michael Klug, and chief operations officer Kevin Wright, and the standing down of train services delivery manager Mick Skinner.

But Rail Back on Track advocate Robert Dow said a broader sweep of QR was expected.

"The entire executive leadership team and QR board should go," Mr Dow said.

"It's been a complete management failure."

An independent inquiry into management decisions leading up to the October 3 opening of the Redcliffe Peninsula line, as well as staffing practices, is due to deliver its findings tomorrow.

The commission of inquiry, led by Phillip Strachan, is investigating how the timetable failed, leading to hundreds of service cancellations from September because of a driver shortage.

It has been examining how early QR learnt of the "critical" train crew shortage, as well as its response.

Consultants Indec warned QR to take steps to overcome the driver shortage in early 2016, but it pushed ahead with a new timetable, which factored in the Redcliffe line, without enough drivers.

Transport Minister Stirling Hinchliffe said he was not told by QR of the extent of the shortage until October 20.

The debacle exposed communication problems in which information was not being shared by QR management with its chief executive, board members, and the Government.

Problematic union rostering rules will also feature in the findings following evidence that QR failed to respond to advice that 20-minute "comfort breaks" had made the timetable unworkable.

Internal hiring rules have also restricted recruitment, but both QR and the Government deny it was a factor in the driver shortage that led to soaring overtime.

Mr Dow said despite clear evidence of the overtime problem, QR management failed to respond.

"That is obviously a warning sign that you have problems," Mr Dow said yesterday.
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#Metro

#12
A private company would try to minimise overtime, because overtime is co$tly, and that eats into profits.

CM comment (bolding added by myself)

QuoteScott

This is not a 2016 problem. I was a driver with QR from 2005 -2012 and it was always short of drivers. You could work as much overtime as you wanted. The problem came when they got rid of tutors and gave VERS to anyone who wanted it in 2012. They QR then scaled back training of new drivers but still opened a new line and relied on drivers working overtime to try and make it work. Its been a systemic problem for as long as I know. Both Governments are to blame , both as bad as each other.
Negative people... have a problem for every solution. Posts are commentary and are not necessarily endorsed by RAIL Back on Track or its members.

ozbob

Yep ... high OT should have been a managerial alarm.  Was ignored largely IMHO.
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Stillwater

ABC radio reporting the Premier as saying that she will meet with Phillip Strahan on Friday to discuss his report.  It will be 'worked on over the weekend', she says, and go to Cabinet on Monday morning.  The report will be released on Monday afternoon, together with the Government's response.

ozbob

^ thanks.  Another week ( of wild speculation and more #railfail presumably ).

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#Metro

What does "it will be worked on" mean? Hopefully not sanitisation.
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ozbob

Who really knows?  I guess they have to read it and work out a policy position from there.

But the deadline date was always 31st January 2017 just saying. 

More delay is not really that helpful from the public's now very sour perception of things.  Bad luck re RPL this morning but that's the breaks.
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ozbob

ABC News --> QR signal failure prompts more train cancellations; Premier to ponder driver shortage report this week

QuoteWith Queensland Rail (QR) forced to cancel more trains this morning over a signalling fault on the Redcliffe Peninsula line, Premier Annastacia Palaszczuk will not say if more heads will roll when she receives a potentially damning report into the driver shortage.

Consultant Phillip Strachan has been inquiring into a shortage of drivers, timetable problems and service cancellations on the south-east train network last year following the opening of the Redcliffe line.

In Rockhampton for a regional Cabinet meeting, the Premier today confirmed the findings would be publicly released next Monday.

The report is due to be handed to the Government tomorrow.

"Phillip Strachan wants to personally discuss his report with me when I am back in Brisbane on Friday afternoon," Ms Palaszczuk said.

"We will be working on that report over the weekend, it will go to Cabinet on Monday, and on Monday the report will be publicly released as well as the Government's response.

"I have commissioned Phillip Strachan to get to the bottom of what happened in relation to Queensland Rail."

Service cancellations last year prompted in the departures of QR chief executive Helen Gluer, board chairman Michael Klug and chief operations officer Kevin Wright.

Services have since resumed on the Redcliffe line after this morning's disruptions.

QR provided buses from Kippa-Ring and other stations but initially advised passengers to consider another way of getting to work.
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ozbob

ABC News --> QR structural changes expected to be recommended in upcoming report

QuoteAn upcoming report into recent Queensland Rail (QR) failures is expected to recommend an organisational shake-up, Transport Minister Stirling Hinchliffe has said.

Consultant Phillip Strachan has been inquiring into a shortage of drivers, timetable problems and service cancellations on the south-east train network last year following the opening of the Redcliffe line.

More trains were cancelled this morning over a signalling fault on the line.

The report is due to be handed to the Government today, and publicly released next Monday.

Mr Hinchliffe said he was not worried the report might be brutal in its findings and recommendations.

He said he "wouldn't be surprised" if it recommended changes to governance, including ministerial oversight and how the board was structured.

    "In the discussions and meetings I've had with Mr Strachan he's certainly raised a great interest in some of the governance issues," he said.

"That obviously directly relates back to the role of ministers and ministerial engagement and the board's role in these sorts of matters.

"I expect that there should be opportunities in the report to note and acknowledge the role that the shareholding ministers play in these governance issues.

"The content will be very important and any recommendations are ones that the Government will be looking at very, very keenly and closely."

Tight lips on job losses

Service cancellations last year prompted the departures of QR chief executive Helen Gluer, board chairman Michael Klug and chief operations officer Kevin Wright.

Premier Annastacia Palaszczuk would not say if more heads would roll.

"Phillip Strachan wants to personally discuss his report with me when I am back in Brisbane on Friday afternoon," Ms Palaszczuk said.

"I have commissioned Phillip Strachan to get to the bottom of what happened in relation to Queensland Rail."

Services have resumed on the Redcliffe line after this morning's disruptions.

An electrical fault stopped the telemetry that measured the position of trains on the line, which is an essential element of train management.

QR provided buses from Kippa-Ring and other stations but initially advised passengers to consider another way of getting to work.
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ozbob

Brisbanetimes --> Queensland Rail issues could influence voters at the next election

QuoteThe performance of trouble-prone Queensland Rail may be a factor at the ballot box, Transport Minister Stirling Hinchliffe says.

It comes after commuters were forced onto buses on Monday morning on the Redcliffe Peninsula Line after trains were cancelled for more than three hours.

Asked while he joined his fellow ministers in Rockhampton for community cabinet if he was concerned the ongoing train fiasco was going to be an election issue, Mr Hinchliffe said he knew people in south-east Queensland expected a reliable public transport network.

"There are always issues, and standard and quality and indeed things like the safety of these networks are highly important matters for people when considering their position when it comes up to election time," he said.

"Public transport is a very important issue and I'm committed to making sure that people have the confidence that they need to have in the reliability and quality of our network going forward."

An election is due by May 2018, but there was speculation it would be held later in 2017.

Mr Hinchliffe said Philip Strachan, who was conducting an inquiry into the debacle following cancellations on the Redcliffe Peninsula Line after a driver shortage, had raised issues around "governance" at Queensland Rail.

"Which relates directly back to the role of ministers and ministerial engagement and the board's role in these matters," he said.

"On the basis of some of the conversations I've had with Mr Strachan I wouldn't be surprised if there are some recommendations that relate to governance issues, but that's ultimately a matter for Mr Strachan."

Mr Hinchliffe said he understood commuters were concerned about reliability.

"What I want to absolutely guarantee commuters is that there was no issue here in relation to crewing levels, there were no issues here in relation to the systems that were in place to manage signalling for the integration of the Redcliffe Peninsula Line with the rest of the network," he said.

"This was a fault that could have occurred at any time, on any line, on any part of any network across a heavy rail system anywhere in the world."

Mr Hinchliffe said the delays on the Redcliffe Peninsula Line on Monday morning was due to a fault in a communication system.

"It was something that was discovered early, identified and worked on and recovered as quickly as possible," Mr Hinchliffe said.

"The reality is that the halt went on services as abundance of caution in terms of safety."

Mr Hinchliffe said similar faults could occur "at any time but thankfully they occur very rarely".

He said the fault was not related to the issues that delayed the rollout of the Redcliffe Peninsula Line.

Premier Annastacia Palaszczuk said Mr Strachan's report into Queensland Rail's failures was due on Tuesday but would not be released until next week.

"Philip Strachan wants to personally discuss his report with me when I'm back in Brisbane on Friday afternoon," Ms Palaszczuk said.

"We will be working on that report over the weekend."

Ms Palaszczuk said cabinet would look at the report in detail on Monday.

"And on Monday, the report will be publicly released as well as the government's response."
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SurfRail

Horsepoo.  Other railways do not experience this level of unreliability in their lineside infrastructure.
Ride the G:

#Metro

#22
Quote"I expect that there should be opportunities in the report to note and acknowledge the role that the shareholding ministers play in these governance issues.

Er, shareholding ministers are actually the root cause as to what happened in QR.

They are the ones who (a) pressed OVERRIDE so that a QR board member (Dawe) was promoted from member to CEO, resulting

in a chain reaction of ' old guard' promotions within QR, (b)  restructured QR into an "authority" to turn everyone inside a GOC

into a public servant (so as to cause a gov't staff cuts program to apply),

(c) ignored warnings when Paul Pluta put the problems on a silver platter and sent it directly to their ministerial offices.

If you want to know "The Cause" it is right there! Shareholding ministers!


Edit: It is not just structure, but also culture. That internal hiring thing should go.
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mufreight

As should their actual training system and proceedures

ozbob

Couriermail --> Queensland Rail: More heads to roll as independent review concludes

QuoteUPDATE: Queensland Rail faces an overhaul of its management structure as a report into the organisation's timetable blunder is handed to Government today.

While Premier Annastacia Palaszczuk would not speculate on suggestions more sackings will flow from the review, it's understood a leadership restructure is likely.

Premier Annastacia Palaszczuk announced Phillip Strachan's keenly anticipated report and the Government's response will be released on Monday after Cabinet and following a personal briefing from him.

But while the Premier would not speculate on suggestions more sackings will flow from the review, it's understood a leadership restructure is likely.

Recommendations will also likely address lines of communication to Transport Minister Stirling Hinchliffe, after he was left insisting he had never been warned of impending problems despite internal reports.

Mr Hinchliffe said Mr Strachan had pressed him on those issues during interviews with him on what QR told him around its shortage of train crew, its inability to meet the new timetable and its commissioning of buried reports.

"In the discussions and meeting I've had with him, Mr Strachan has certainly raised a great interest in some of the governance issues," he said.

"That obviously relates ­directly back to the role of ministers and ministerial engagement and the board's role in these sort of matters, so that indicates these are matters that he may have recommendations in relation to."

Ms Palaszczuk and Mr Hinchliffe will meet with Mr Strachan in Brisbane on Friday, with the Premier travelling the Capricornia coast until Thursday.

She said the Government would consider the report over the weekend.

But the delay in releasing the report drew the ire of Opposition Leader Tim Nicholls, who said it was extraordinary that commuters would be made to wait again — this time for answers.

"We are not in the age of carrier pigeons, we have telephone, we have Skype," he said. "Why do we have to wait another week to see the results of the Strachan Inquiry, into one of the biggest rail disasters we've seen, in terms of time­tabling and passengers?" ...
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Stillwater

Clearly the government has been kept up to date with progress on the report and its findings, as the work has been conducted, so there should not be any surprises in its findings - for the government at least.  Nicholls said what he did 'cos he had little more to say.  Why didn't he spell out what the LNP would do by way of a QR restructure?  This Opposition is lazy.

ozbob

Yes the Opposition is falling apart as I type ..

The Premier and Cabinet are in Rockhampton for most of this week.  Clearly the Premier wishes to meet with Mr Strachan before the report is released and deliberated on.  It is a matter of planning.

I am a little disappointed that the 31st January 2017 published deadline is not being met for the release of the report, but it is necessary that due process does occur.  For that reason I am comfortable with release next Monday the 6th February 2017.
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#Metro


I think if blue team knew what was good for them, they would shut up.

Strachan is not stupid, no doubt he would be VERY interested in what "ministerial shareholders" were doing under blue team

administration, in particular what the purpose of moving Glen Dawe from QR Board Member to CEO via the OVERRIDE button

was.
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ozbob

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Stillwater

The question for Mr Powell is whether they would have got a reliable rail service from the LNP.

#Metro

^ definitely not!

We might even had 7-car trains, useless signalling, and messed up NGR trains.
Negative people... have a problem for every solution. Posts are commentary and are not necessarily endorsed by RAIL Back on Track or its members.

ozbob

Quote from: Stillwater on January 31, 2017, 19:55:59 PM
The question for Mr Powell is whether they would have got a reliable rail service from the LNP.

Very unlikely.  The LNP helped in enabling #railfail by their gross incompetence.  They seriously compromised both the RPL and NGR projects.

Circumspection by the LNP should be the correct path, I sense they will be exposed shortly.
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ozbob

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ozbob

Sent to all outlets:

3rd February 2017

Queensland Rail Train Crewing Practices Inquiry

Good Morning,

We eagerly await the public release of the Queensland Rail Train Crewing Practices Inquiry report
( https://www.strachaninquiry.qld.gov.au/ )

Perhaps more importantly we are keen to see what the Queensland State Government will do following the release of the findings.

Will it be band-aids and more of the same public transport failure or will the opportunity be grasped to properly reform the organisational structure, administration, delivery and operation of public transport in SEQ? ( See Public Transport Queensland > https://railbotforum.org/mbs/index.php?topic=12341.msg187153#msg187153  for how reform can be achieved).

TransLink,  Transport & Main Roads, Queensland Rail are failures. Simple fact. 
I doubt collectively if they could organise a birthday party at the golden arches ..

The situation is beyond farce.  Friday today, a different rail timetable for SEQ.  Does any other state rail system inflict such lunacy on the public?  Adelaide? No.  Perth? No. Melbourne? No. Sydney? No.  This bizarre Friday timetable (which is a further service reduction from the Monday to Thursday timetable) is another grave measure of the failure that is the subject of the Inquiry. To think the Queensland Rail Executive Leadership Team received cash bonuses to deliver this rubbish is beyond acceptable.  It makes us FURIOUS !!

The priority must be to get a consistent Monday to Friday timetable for a start.  Additional services for peak PM Cleveland Line are also needed.  The 5.09pm limited express to Cleveland from Central needs to be put back immediately.  The Cleveland line passengers are being treated abysmally.

Will the State Government please release proper detailed patronage data for bus, rail and ferry please?  Route, stop, station, line specific data. Stop hiding behind cryptic nonsense.  Match the open and transparent rhetoric with real honest actions for a change.

Thank you.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track https://backontrack.org

Reference:

Queensland Rail Train Crewing Practices Inquiry

https://railbotforum.org/mbs/index.php?topic=12649.0

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ozbob

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verbatim9

Premier Annastacia Palaszczuk will be due back today and briefed on the rail inquiry

http://www.brisbanetimes.com.au/queensland/premiers-return-delayed-by-urgent-organ-retrieval-20170203-gu4tfw.html


QuoteMs Palaszczuk will return to Brisbane in time to make a major announcement with the Springfield Land Corporation and receive a briefing on the Queensland Rail inquiry from Commissioner Phillip Strachan.

The report is due to be released publicly after being discussed in cabinet on Monday.




Stillwater

Monday should not be a day when the Premier and the ALP gloats over a 'gotcha moment' if, as expected, the Strachan Inquiry finds that the seeds of the so-called 'rail fail' were sown during the period when the LNP was in government.  Politics has cruelled public transport policy and delivery in Queensland.  It can't be allowed to continue.

Monday is a day to acknowledge past mistakes, certainly, (on both sides of politics), but to draw a line there and point to the future direction.  So much of the PT debate is around blame and obfuscation, excuses and much ado about he said/she said and red/blue ineptitude.  The public knows that.

What's lacking from both sides is a practical and realistic, properly funded way forward.  And that is where Ms Palaszczuk's focus should lie; Mr Hinchliffe's too.  We don't want state promises predicated on another level of government possibly,  hopefully, maybe, funding one project or another.  The people will be asking of government, demanding even: "What will YOU do to fix this mess?"  The answer should not start with these words: "Well, if we had a bucketload of money from the federal government ......"

The vision the Premier should outline is (1) the fix for the crewing problem (2) a firm timetable for a return to the timetable before the interim timetable and the end of the Mon-Thurs and the Fri timetable (3) governance issues around QR/TransLink etc (4) a clear statement about the NGR trains and their introduction (5) a timetable for rollout of ETRS (6) investment in track upgrades (SCL) and extensions, as well as other improvements.

It is time for the Premier to be a statesman and for Ms Trad to zip her lips.  Mr Hinchliffe needs to have a full grasp of his portfolio too -- no more hiding behind the weak line 'I was not told'.  Pathetic.

#Metro

Yawn. Just privatise the whole thing, sell off the shares too and let a new competent operator deal with the govt.  8)

They'll listen because they're being paid to supply decent service.

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Gazza

K bud, youve said a variant of "privatise, because an operatior can be threatened with the sack" about 50 times since the crisis began. Message received loud and clear. Being repetitive is a little bit autistic  :is-

ozbob

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