Brisbane AIRTRAIN - Cleanliness

[#Metro]

Came back from Melbourne and used the Airtrain.

AirTrain is covered in filth, as usual.

There was a guy with a clipboard from AirTrain go through the carriage, not sure what that was about. Did he see the grime?

The train is brand new it seems, but there is clearly a film of long standing grime on everything.

Crumbs on all of the seats, dried-out cr*p on the green sideboard (they should remove those sideboards - dirt magnet)

In the plastic border in between the seats, another film of dried out grime and slime.


The whole thing needs a good vacuum and steam clean IMHO.

My experience with TransPerth and Melbourne METRO was that their trains were always clean.

https://railbotforum.org/mbs/index.php?topic=12626.0

Maybe there needs to be a cleaning team when the train terminates at Varsity Lakes to vacuum it, get rid of all the rubbish etc.


Welcome to Brisbane / Queensland! (Click to Enlarge!)

[#Metro]

Do you have an AirTrain dirt photo? Carriage not clean?

Perhaps you can consider posting it in this thread.

[verbatim9]

Came back from Melbourne and used the Airtrain.

AirTrain is covered in filth, as usual.

There was a guy with a clipboard from AirTrain go through the carriage, not sure what that was about. Did he see the grime?

The train is brand new it seems, but there is clearly a film of long standing grime on everything.

Crumbs on all of the seats, dried-out cr*p on the green sideboard (they should remove those sideboards - dirt magnet)

In the plastic border in between the seats, another film of dried out grime and slime.


The whole thing needs a good vacuum and steam clean IMHO.

My experience with TransPerth and Melbourne METRO was that their trains were always clean.

https://railbotforum.org/mbs/index.php?topic=12626.0

Maybe there needs to be a cleaning team when the train terminates at Varsity Lakes to vacuum it, get rid of all the rubbish etc.


Welcome to Brisbane / Queensland!

Yep I notice that too! The interior walls and of trains need to be steam cleaned and the gum off the floors need to be cleaned off with steam and citrus oil. Seats need to be at least properly vacuumed. The marked windows that have been etched in with tags adds to the problem. "I tend to just ignore it now as it's been going on for years."

[verbatim9]

This might help to alleviate people taking rubbish on trains

Transparent bins are returning to Inner City stations

http://www.abc.net.au/news/2016-12-31/g20-rubbish-bins-return-to-brisbane-train-stations-two-years-on/8154946?pfmredir=sm

[Stillwater]

Weld shut the bins, remove them, sack on-board cleaning staff (Newman Government measure).  Perfect storm.  People take rubbish on board and shove down the sides of seats ... trains moving with empty drink containers rolling down the floor. 

[SurfRail]

I found my service from from BNE today to be very clean.  I think my standard of comparison is probably more relevant (HK MTR Airport Express).

[tazzer9]

The simple solution is just do what sydney trains does and have 2 people just do a basic clean of the train at terminal stations.  At most it would require hiring 20 more station staff, and when they aren't cleaning a train, they can be doing usefull things elsewhere   .  All the main terminal stations currently are staffed for the majority of the day during weekdays, add 1 extra person at each. 

[#Metro]

Paul Pluta video

QUEENSLAND RAIL AIRPORT TRAIN - Filthy, Grubby, Disgusting and Expensive
Published on Dec 9, 2015

Warning: Strong language.

[verbatim9]

LoL so True! But in Australia we just except lower standards. It's the Australian Way!

[ozbob]

On-board IMU110 ex BNE domestic
Train is clean some spot rubbish but nothing to worry about.

[ozbob]

As usual though 28 minute wait at Central for the Ippy
Another non connection
Thought I had a chance of making it as subs are closed and sometimes the Ippy gets behind the Gc
No such luck today 

[verbatim9]

As usual though 28 minute wait at Central for the Ippy
Another non connection
Thought I had a chance of making it as subs are closed and sometimes the Ippy gets behind the Gc
No such luck today 

Is it better to change at Eagle Junction for Caboolture, Redcliffe, Shorncliffe and Ipswich lines?

[ozbob]

For Northern lines yes
Ippy no
Normal scenario is the up  Ippy departs as Airtrain arrives at EJ
When hot cooler at Central or FV

[verbatim9]

For Northern lines yes
Ippy no
Normal scenario is the up  Ippy departs as Airtrain arrives at EJ
When hot cooler at Central or FV

Makes sense Eagle Junction is very exposed station. They should have some waiting benches up in the ticket hall Install an industrial ceiling fan to what they have at Central. There so much wasted space at Eagle Junction station hall.

[#Metro]

Caught the Airtrain again recently. Judge for yourself.

CLICK TO ENLARGE

Gum on the floor - been there a while it seems



Dirty sideboard (again). They really need to get rid of these green furry sideboards. Bad design.



Defaced window covered in scratchitti



Not sure what the deal is with these stripes at the top of the seat. Not sure if they are grime or fading from wiping and cleaning
that area repeatedly.

[techblitz]

this was from Thursday evening....

[ozbob]

The ' cleanliness ' or otherwise of the BNE Airtrain just reflects the cleanliness of the QR fleet generally of course.  To pay big fat cash bonuses to under-performing ELT personnel such things as mobile cleaners and the like get the boot!  Give the boot to the ELT and bring back mobile cleaners I reckon! (Sack the QR Board too - another monumental waste)

Transperth trains are cleanest I have seen and graffiti free, with no adwrap and almost no scratchiti either.

Adelaide trains are very clean as well.   

[techblitz]

yep ozbob wholeheartedly agree.....I wonder how often ELT members travel the airtrain....never by the looks of it......

[verbatim9]

^^I don't understand why they are not periodically steam cleaning the walls of those trains and are not lifting the gum of the floors of the trains with steam and citrus oil (gum remover)?

[#Metro]

I caught Tiger airways, people eat and drink, 25 min turnaround time, plane was immaculate.

Budget airlines get used by loads of people each day.

It was clean.

Why can't a train operator do similar??

[ozbob]

Hey @QueenslandRail train cleanliness is slipping .. badly
pics > https://t.co/j2ujukFAmS#qldpol#paycashbonusesinsteadofcleaners pic.twitter.com/sxxkhPHF1t

— Robert Dow (@Robert_Dow) January 15, 2017

[James]

I caught Tiger airways, people eat and drink, 25 min turnaround time, plane was immaculate.

Budget airlines get used by loads of people each day.

It was clean.

Why can't a train operator do similar??

Because airlines have cabin crew which keep an eye on drunkards, louts and other miscreants, and the captain has the power to refuse these people carriage if they are under the influence or pose a risk to other passengers. QR has no such crew, and is unable to refuse people carriage (except in exceptional circumstances) and there's no fare barrier or security at most stations. An airline is a business. If it has a reputation for being filthy etc., it goes out of business. If, like QR, you have a reputation for being filthy, you don't go out of business, people just drive instead and don't use the service.

Have you ever come across someone drinking open alcohol on a plane? Someone going around harassing passengers and talking about how they intend to steal people's bikes to get to a warehouse party? Someone relieving themselves in the open on the train? Someone shampooing their hair in front of everybody? (That last one is more comedic than anything, but it did happen!).

These are all things I've seen on a train, yet never on a plane. The biggest step forward would be to replace some of the materials used on the train interiors. Replace the green felt on the side with a plastic, use materials which can withstand a high pressure cleaner or steam clean, and arrange for deep cleaning of trains between 12am - 5am every month or two.

[verbatim9]

I caught Tiger airways, people eat and drink, 25 min turnaround time, plane was immaculate.

Budget airlines get used by loads of people each day.

It was clean.

Why can't a train operator do similar??

Because airlines have cabin crew which keep an eye on drunkards, louts and other miscreants, and the captain has the power to refuse these people carriage if they are under the influence or pose a risk to other passengers. QR has no such crew, and is unable to refuse people carriage (except in exceptional circumstances) and there's no fare barrier or security at most stations. An airline is a business. If it has a reputation for being filthy etc., it goes out of business. If, like QR, you have a reputation for being filthy, you don't go out of business, people just drive instead and don't use the service.

Have you ever come across someone drinking open alcohol on a plane? Someone going around harassing passengers and talking about how they intend to steal people's bikes to get to a warehouse party? Someone relieving themselves in the open on the train? Someone shampooing their hair in front of everybody? (That last one is more comedic than anything, but it did happen!).

These are all things I've seen on a train, yet never on a plane. The biggest step forward would be to replace some of the materials used on the train interiors. Replace the green felt on the side with a plastic, use materials which can withstand a high pressure cleaner or steam clean, and arrange for deep cleaning of trains between 12am - 5am every month or two.

Wow! sounds like extreme cases. Yes I agree with James the felt on the walls should be replaced with a non porous rubber similar to on the floors. Even on the older trains where there is wall to wall carpet they should replace those with a lino type of floor covering similar to Trains in Perth and Melbourne. That's if they plan to keep the older emus of course? ^^That way a high pressure house can be used inside. The BCC buses always seem emaculate (cleaniness wise) in comparison to the SEQ Trains.

[SurfRail]

I think remove all carpet and fabric.  Vinyl floors, steel or plastic seats.

[verbatim9]

I think remove all carpet and fabric.  Vinyl floors, steel or plastic seats.

BCC busses used to have harden plastic seats in the 70s and 80s No fabric. Apparently the pattern on the fabric and the fabric itself on seat  trains and buses have been throughly researched to be anti vandal and graffiti deterent!?

[Stillwater]

Yes, people used to write all over those plastic seats.  A busy pattern on the fabric and the fabric itself deters graffiti vandals.

[James]

I think remove all carpet and fabric.  Vinyl floors, steel or plastic seats.

I'd be a bit reluctant to remove the padded fabric seats, particularly for people making longer distance travel. There has to be some way to try and make the seats easier to clean.

[Arnz]

Also the SMU/IMU hybrids are common on the Ipswich to Nambour & Airport to Gold Coast corridors.

[#Metro]

Catch the plane, CLEAN the train!!

[ozbob]

What clean suburban trains look like ...#Perth#qldpol pic.twitter.com/Dj7ei4nNNl

— Robert Dow (@Robert_Dow) January 15, 2017

[HappyTrainGuy]

Nudge nudge newman nudge nudge 

[#Metro]

Nudge nudge newman nudge nudge

Nudge nudge, take responsibility, nudge nudge, politicians out of QR permanently.

Look at this. STA Bus in Sydney.

Click to Enlarge

CLEAN



And on a Sydney Trains train:

Look, such a radical concept - if the train is dirty there is a PHONE NUMBER you can call to get it cleaned up!

"Dirty Carriage - Call 131 500 to report rubbish and graffiti"

[Gazza]

You say the seats in Sydney are clean.....tap on them firmly a few times 

[verbatim9]

Nudge nudge newman nudge nudge

Nudge nudge, take responsibility, nudge nudge, politicians out of QR permanently.

Look at this. STA Bus in Sydney.

Click to Enlarge

CLEAN



And on a Sydney Trains train:

Look, such a radical concept - if the train is dirty there is a PHONE NUMBER you can call to get it cleaned up!

"Dirty Carriage - Call 131 500 to report rubbish and graffiti"

They have had the clean up gang implemented for trains in NSW since the early to mid 2000s

[tazzer9]

The gold coast train im currently on (ex-airport) is one of the cleanest trains i've ever been on.   Imu179 looks like it has had most seats reupholstered or had the clean of the century.
The only QR train ive been on which has been cleaner was the city of maryborough only 5 days after it re-entered service.

[verbatim9]

The gold coast train im currently on (ex-airport) is one of the cleanest trains i've ever been on.   Imu179 looks like it has had most seats reupholstered or had the clean of the century.
The only QR train ive been on which has been cleaner was the city of maryborough only 5 days after it re-entered service.

It must of been the one they used for the opening of the Redcliffe line. I was on that train for the opening, it was emaculate! Pitty other trains, on a day to day basis aren't maintned that well. Unless things have changed?

[#Metro]

It must of been the one they used for the opening of the Redcliffe line. I was on that train for the opening, it was emaculate! Pitty other trains, on a day to day basis aren't maintned that well. Unless things have changed?

Maybe Airtrain has contacted QR and asked for cleaning re this issue?

[techblitz]

was on a green felter this morning.......mould/dirt patches all along the felt and weeks old grime all along metal stripping where the felt is fitted....the grime on the stripping is something that CAN be cleaned off but for some reason they just refuse to do it....

[#Metro]

In Sydney atm. On train to Airport - roaming cleaner with bag and gloves just walked past and into the next carriage.

Dirty Carriage, phone 131 500

It's not hard...

[ozbob]

In Sydney atm. On train to Airport - roaming cleaner with bag and gloves just walked past and into the next carriage.

Dirty Carriage, phone 131 500

It's not hard...

We had mobile cleaners on QR sub trains once
Sacked.. Guess they had to find the cash for the bonuses