TransLink SEQ: Hashtags on Twitter

[ozbob]

http://translink.com.au/site-information/contact-us-and-help/social-media/hashtags-on-twitter

Hashtags on Twitter

We use hashtags on Twitter for service notifications for bus, train, ferry and tram to make it easier for customers to find relevant information before they travel or during their journey.

All network notification on Twitter include the primary alert hashtag #TLAlert. #TLAlert works like a category filter and separates all network relevant notifications from other tweets, such as news or product updates.

Secondary hashtags by mode (train, bus, tram or ferry) will be used if notifications relate to a specific service or line.

As the table below describes, secondary hashtags by mode provide specific network information for customers that use our services on a regular basis.
Mode    Hashtag    Info
General    #TLAlert    Service alerts for SEQ network
Bus    #TL600s (example)    Notifications for bus services 600 – 699
Train    #TLIpswichline (example)    Notifications for train lines travelling to and from Ipswich
Ferry    #TLFerry    Notifications for all water based services
Tram    #Glink    Notifications for tram services
How to use hashtags for trains

Hashtags for train lines are in line with current naming conventions on the website and station displays.

For example #TLIpswichline is used for tweets containing information for trains travelling from the city to Ipswich and from Ipswich to the city. #TLFernyGroveline will provide information for trains travelling to and from Ferny Grove.
How to use hashtags for buses

Due to the volume of bus routes on the network there are a large number of hashtags for bus services. To make it as easy as possible we have clustered bus routes in series.

For example, to find information for the bus routes P331, 333 and 334, the hashtag #TL300s will provide any available information for those routes.

Information for the CityLoop (route 30) can be found under the hashtag series #TL30s.

The CityGlider belongs to route numbers 60 and 61 and any notifications will be available under #TL60s.

Customers using the P231 (P stands for prepaid) will find specific notifications with #TL200s.

All notifications for night services, that have the prefix N, are accessible with #TLNs.
Hashtag summary for special route names
Service    Hashtag
Spring Hill Loop    #TL30s
CityLoop    #TL40s & #TL50s
CityGlider    #TL60s
Night services    #TLNs
CityCat, CityHopper    #TLFerry
How to find and use hashtags

The easiest way to use hashtags for travel updates is to click on relevant hashtags in upcoming tweets and save them to the hashtag search on Twitter. To learn how to save a search on Twitter, please read this article Opens in a new window.. Alternatively, customers can use the hashtag concept of using the prefix 'TL' followed by the train line or bus route series (and the suffix 's' to denote the series).

Follow us on Twitter @TransLinkSEQ to receive service updates, news and upcoming service changes.

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Well, a quantum leap of sorts ... 

[SurfRail]

The route numbering thing is overly complex.  Can't it just be by regions like the way TfNSW do it?