PTA-WA Annual Report 2013/2014

[SurfRail]

http://www.pta.wa.gov.au/portals/0/annualreports/2014/

[techblitz]

20 points difference between bus/ferry and train on "availability of seats"......lame
Brisbane sits at around 6 difference...

[SurfRail]

Seriously, that's the only thing that jumps out for you?

The fact Perth uses the capacity in its rail network efficiently is probably significant there.  72% satisfaction rating isn't exactly horrible.