On time train performance - November 2014

[ozbob]

The AM peak period includes services commencing after 6.00am and arriving at Central before 9.00am.

The PM peak includes services that depart Central after 3.30pm and arrive at their terminating destination before 6.30pm.

From http://www.queenslandrail.com.au/RailServices/City/Pages/On-TimeRunning.aspx

The on-time running of City network services is a priority for Queensland Rail. We make every effort to ensure our services adhere to the published timetable.

Our on-time running performance targets are the most stringent in Australia. We aim to have more than 94.53% of our peak period services arrive. All services, including peak and off-peak, are measured on time when they arrive within three minutes and 59 seconds of their scheduled time (5 minutes and 59 seconds on interurban services; ie Gold Coast, Rosewood and Nambour).

Sometimes incidents beyond Queensland Rail's control may delay our services (force majeure). Such incidents may include onboard medical emergencies, security incidents, vehicles striking level crossing boom gates or severe weather activity. Because these incidents are out of Queensland Rail's control, they are not included in the contractual results. However Queensland Rail recognises delays, regardless of their cause, affect customers, and this is reflected in the customer impact figures.

Data presented is for the morning and afternoon peak periods over the past five days.

Combined Peaks
Customer Impact, Contractual

3 Nov   98.61%   99.65%
4 Nov   98.96%   99.65%
5 Nov   95.49%   100%
6 Nov   98.96%   98.96%
7 Nov   98.96%   98.96%

10 Nov 99.65%   99.65%
11 Nov 98.61%   99.31%
12 Nov 96.18%   98.96%
13 Nov 97.22%   98.61%

17 Nov 98.96%   99.65%
18 Nov 99.31%   99.31%
19 Nov 58.33%   99.65%
20 Nov 98.61%  100%
21 Nov 96.53%   98.96%

24 Nov 98.96%   98.96%
25 Nov 98.61%   99.31%
26 Nov 97.92%   97.92%
27 Nov 60.76%   100%
28 Nov 84.03%   96.88%

All lines November 2014 --> here! PDF

[ozbob]

It is little wonder the some become a little skeptical of these figures ..

consider the big wet on the 19th ...  customer impact 58.33%, which largely represents a normal morning peak ..

yet contractual is still near 100%  ...  a tremendous leap of faith?

[ozbob]

Same story for the 27th Nov 2014 ...