27 Jul 2014: SEQ: Bus performance data hidden

[ozbob]

Media release 27 July 2014

SEQ: Bus performance data hidden

RAIL Back On Track (http://backontrack.org) a web based community support group for rail and public transport and an advocate for public transport passengers has said it is essential that bus on time and service turn out performance data be made available publicly for all bus operators.

Robert Dow, Spokesman for RAIL Back On Track said:

"A limited superficial data set for public transport is made available in Queensland. Missing from this limited data is objective measures of bus on time performance and reliability."

"Lately, Brisbane bus network has increasingly become unreliable (1, 2, 3).  TransLink did attempt to sort out the Brisbane bus network in 2013 but politics and narrow self interest trumped proper policy sadly."

"Honesty is often the first step in fixing a problem. The failing bus network is a problem, continuing to hide mediocrity doesn't help anyone."

References:

1. http://railbotforum.org/mbs/index.php?topic=195.msg144601#msg144601

2. https://www.facebook.com/TransLinkQLD/posts/933675736658492

3. https://www.facebook.com/photo.php?fbid=10203507022571341&set=o.521288224563914&type=1&theater

Contact:

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

Discussion --> http://railbotforum.org/mbs/index.php?topic=195.msg144669#msg144669

[ozbob]

Media release 27 July 2014 re-released 11th February 2015

SEQ: Bus performance data hidden

RAIL Back On Track (http://backontrack.org) a web based community support group for rail and public transport and an advocate for public transport passengers has said it is essential that bus on time and service turn out performance data be made available publicly for all bus operators.

Robert Dow, Spokesman for RAIL Back On Track said:

"A limited superficial data set for public transport is made available in Queensland. Missing from this limited data is objective measures of bus on time performance and reliability."

"Lately, Brisbane bus network has increasingly become unreliable (1, 2, 3).  TransLink did attempt to sort out the Brisbane bus network in 2013 but politics and narrow self interest trumped proper policy sadly."

"Honesty is often the first step in fixing a problem. The failing bus network is a problem, continuing to hide mediocrity doesn't help anyone."

References:

1. http://railbotforum.org/mbs/index.php?topic=195.msg144601#msg144601

2. https://www.facebook.com/TransLinkQLD/posts/933675736658492

3. https://www.facebook.com/photo.php?fbid=10203507022571341&set=o.521288224563914&type=1&theater

Contact:

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

Sent to all outlets:

4th March 2015

SEQ: Bus performance data hidden

Greetings,

Why are we treated so poorly by the transport authorities in Queensland? Other states make available performance data of all public transport modes, not just trains.

Is the bus performance for Brisbane so bad that publishing the data would expose the real nature of the failing network?  Would seem to be the case.

Have a look at the TransLink twitter feed here > https://twitter.com/TransLinkSEQ 

It is a non stop procession of bus cancellations, no shows and late services.  And it is probably not the full picture in our opinion.

As we have said before ""Honesty is often the first step in fixing a problem. The failing bus network is a problem, continuing to hide mediocrity doesn't help anyone."

Open and transparent government is a myth in Queensland.  Will the new Government turn the charade around?  We can only hope ..

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Media release 27 July 2014 re-released 11th February 2015

SEQ: Bus performance data hidden

RAIL Back On Track (http://backontrack.org) a web based community support group for rail and public transport and an advocate for public transport passengers has said it is essential that bus on time and service turn out performance data be made available publicly for all bus operators.

Robert Dow, Spokesman for RAIL Back On Track said:

"A limited superficial data set for public transport is made available in Queensland. Missing from this limited data is objective measures of bus on time performance and reliability."

"Lately, Brisbane bus network has increasingly become unreliable (1, 2, 3).  TransLink did attempt to sort out the Brisbane bus network in 2013 but politics and narrow self interest trumped proper policy sadly."

"Honesty is often the first step in fixing a problem. The failing bus network is a problem, continuing to hide mediocrity doesn't help anyone."

References:

1. http://railbotforum.org/mbs/index.php?topic=195.msg144601#msg144601

2. https://www.facebook.com/TransLinkQLD/posts/933675736658492

3. https://www.facebook.com/photo.php?fbid=10203507022571341&set=o.521288224563914&type=1&theater

Contact:

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

Letter to the Editor Queensland Times published 5th March 2015 page 13

fixing failing system

[ozbob]

Sent to all outlets:

17th March 2015

Greetings,

Where is the bus performance data?

Why are we treated so poorly by the transport authorities in Queensland? Other states make available performance data of all public transport modes, not just trains.

Is the bus performance for Brisbane so bad that publishing the data would expose the real nature of the failing network?  Would seem to be the case.

Have a look at the TransLink twitter feed here > https://twitter.com/TransLinkSEQ

It is a non stop procession of bus cancellations, no shows and late services.  And it is probably not the full picture in our opinion.

As we have said before "Honesty is often the first step in fixing a problem. The failing bus network is a problem, continuing to hide mediocrity doesn't help anyone."

Interesting that Sydney is moving along with bus network reform ( http://www.transport.nsw.gov.au/projects-bus-priority-program ).

Open and transparent government is a myth in Queensland.  Will the new Government turn the charade around?  We can only hope  hey?

A state that cannot deliver a proper bus network for its capital is one that is unlikely to be able to deliver an Olympics games in our opinion.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

Letter to the Editor Queensland Times published 18th March 2015 page 13

Hiding mediocrity will not help fix the system

[ozbob]

Adelaide Metro Bus Service Performance

--> https://www.adelaidemetro.com.au/About-us/Performance-Standards

[ozbob]

Quest CitySouth News 9 Apr 2015 page 5

Patrons demand more from bus services

PASSENGERS are demanding TransLink's bus services lift their game. Blogger Michael Swifte and university student Vincent Dao are calling on the State Government to fast-track its bus tracker app, increase concessions and publish reliability statistics. PUBLIC transport advocates have called for Transport Minister and South Brisbane MP Jackie Trad to overhaul Brisbane's maligned bus network.

Last week, City South News revealed bus patronage was down three million trips on the predicted target between July and December, figures by Brisbane City Council showed.

Advocates believe the introduction of a live bus tracker trialled on the Sunshine Coast and Cairns, concessions for health care card holders, and publishing of on-time bus reliability statistics will improve service.

Michael Swifte, creator of The TransLink Ripoff blog, said bus reliability statistics must be published.

"We have asked Jackie Trad in a meeting for a root and branch review," Mr Swifte said. "That is what's needed. People do need fare relief, but anything less than a root and branch review won't do because the problem is widespread."

West End resident and uni student Vincent Dao said all aspects of the bus network needed review. "I've noticed there is a lot more traffic and a lot less people due to the fare increases," he said.

Ms Trad confirmed a review of TransLink would be complete within a year, including fare structures, patronage and affordability.

"TransLink is currently working to roll out real-time information on public transport across southeast Queensland, and is expected to launch on buses in Brisbane later this year," she said. Real-time data would be publicly available.

Public transport advocacy group Rail Back on Track spokesman Robert Dow said publication of on-time bus data stopped three years ago. He said the live tracker would give TransLink accurate data. "We think that will give them the details to accurately assess on-time bus performance," he said.

[#Metro]

http://quest.newspaperdirect.com/epaper/viewer.aspx

Take a look at the previous issue 2nd April- patronage fell AGAIN by 3 million trips! Quirk says G20 was to blame but a month-by month data release would allow us to test that.

[ozbob]

Sent to all outlets:

11th May 2015

Where is the bus performance data for SEQ?

Greetings,

Have a look at Adelaide Metro and their weekly On Time Performance reporting.  Puts Queensland to shame.  What is there to hide?  Other jurisdictions have similar reporting, but not in Queensland hey!

Now that real time has been rolled out on all the buses in SEQ there is simply no reason why accurate and honest on time performance data for the bus network cannot be made publicly available.

Adelaide Metro --> http://www.adelaidemetro.com.au/About-us/On-Time-Running

Weekly Adelaide Metro Summary

Adelaide Metro Weekly OTR



It is time that Government and authorities started to act in the best interests of the community.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

17th March 2015

Greetings,

Where is the bus performance data?

Why are we treated so poorly by the transport authorities in Queensland? Other states make available performance data of all public transport modes, not just trains.

Is the bus performance for Brisbane so bad that publishing the data would expose the real nature of the failing network?  Would seem to be the case.

Have a look at the TransLink twitter feed here > https://twitter.com/TransLinkSEQ

It is a non stop procession of bus cancellations, no shows and late services.  And it is probably not the full picture in our opinion.

As we have said before "Honesty is often the first step in fixing a problem. The failing bus network is a problem, continuing to hide mediocrity doesn't help anyone."

Interesting that Sydney is moving along with bus network reform ( http://www.transport.nsw.gov.au/projects-bus-priority-program ).

Open and transparent government is a myth in Queensland.  Will the new Government turn the charade around?  We can only hope  hey?

A state that cannot deliver a proper bus network for its capital is one that is unlikely to be able to deliver an Olympics games in our opinion.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

Sent to all outlets:

10th June 2015

Where is the bus performance data for SEQ?

Greetings,

There is a culture of public secrecy in Queensland with respect to public transport data.  What is made available is superficial cryptic nonsense in the main.

I am convinced this is deliberate to hide the true state of our public transport network.  Other states openly publish performance data for all modes, patronage information and ticketing data.

Not in Queensland. Why is this so?

For example have a look at the Public Transport Victoria's Track Record. >>  http://ptv.vic.gov.au/about-ptv/ptv-data-and-reports/track-record-2/

Quarterly Record 61,  Oct - Dec 2014  >> http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/PTV_Track-Record-61_Oct-to-Dec-2014.pdf

Monthly reports are also detailed.

Now that real time information has been rolled out for the buses in SEQ,  a proper accurate detailed data set for buses recording on time performance and service turnout for all bus routes should now be possible.

Where is the data?

Have we missed the bus?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Reference:

11th May 2015  Where is the bus performance data for SEQ? >> http://railbotforum.org/mbs/index.php?topic=10854.msg155992#msg155992

[SurfRail]

http://www.news.com.au/national/the-bus-stops-that-adelaide-forgot/story-e6frfkp9-1227388861472

[ozbob]

http://www.news.com.au/national/the-bus-stops-that-adelaide-forgot/story-e6frfkp9-1227388861472

Thanks.  Very interesting and current.  Again confirms the backwater that is SEQ ...

[ozbob]

Sent to all outlets:

10th June 2015

Re: Where is the bus performance data for SEQ?

Greetings,

Have a look at this:

The bus stops that Adelaide forgot >>  http://www.news.com.au/national/the-bus-stops-that-adelaide-forgot/story-e6frfkp9-1227388861472

We would like to see the same for SEQ ..

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Where is the bus performance data for SEQ?

Greetings,

There is a culture of public secrecy in Queensland with respect to public transport data.  What is made available is superficial cryptic nonsense in the main.

I am convinced this is deliberate to hide the true state of our public transport network.  Other states openly publish performance data for all modes, patronage information and ticketing data.

Not in Queensland. Why is this so?

For example have a look at the Public Transport Victoria's Track Record. >>  http://ptv.vic.gov.au/about-ptv/ptv-data-and-reports/track-record-2/

Quarterly Record 61,  Oct - Dec 2014  >> http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/PTV_Track-Record-61_Oct-to-Dec-2014.pdf

Monthly reports are also detailed.

Now that real time information has been rolled out for the buses in SEQ,  a proper accurate detailed data set for buses recording on time performance and service turnout for all bus routes should now be possible.

Where is the data?

Have we missed the bus?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Reference:

11th May 2015  Where is the bus performance data for SEQ? >> http://railbotforum.org/mbs/index.php?topic=10854.msg155992#msg155992

[Fares_Fair]

On the Sunshine Coast line it's mixed up with the train data ...   

[ozbob]

Letter to the editor Queensland Times published 11th June 2015 page 33

Have we missed the bus on transport data?

[ozbob]

Sent to all outlets:

9th July 2015

Where is the bus ontime performance data?

Good Morning,

Now that real time bus roll out is complete it is time that on time performance data for bus was made available for all operators.

Other states do this as routine. For example http://www.statetransit.info/publications/quarterly and 
http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/Track-Record-62-March-quarter-2015.PDF

Looking at the stream of complaints that TransLink continues to receive about poor performance of bus is there a reluctance to declare the real picture?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Re: Where is the bus performance data for SEQ?

Greetings,

Have a look at this:

The bus stops that Adelaide forgot >>  http://www.news.com.au/national/the-bus-stops-that-adelaide-forgot/story-e6frfkp9-1227388861472

We would like to see the same for SEQ ..

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Where is the bus performance data for SEQ?

Greetings,

There is a culture of public secrecy in Queensland with respect to public transport data.  What is made available is superficial cryptic nonsense in the main.

I am convinced this is deliberate to hide the true state of our public transport network.  Other states openly publish performance data for all modes, patronage information and ticketing data.

Not in Queensland. Why is this so?

For example have a look at the Public Transport Victoria's Track Record. >>  http://ptv.vic.gov.au/about-ptv/ptv-data-and-reports/track-record-2/

Quarterly Record 61,  Oct - Dec 2014  >> http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/PTV_Track-Record-61_Oct-to-Dec-2014.pdf

Monthly reports are also detailed.

Now that real time information has been rolled out for the buses in SEQ,  a proper accurate detailed data set for buses recording on time performance and service turnout for all bus routes should now be possible.

Where is the data?

Have we missed the bus?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Reference:

11th May 2015  Where is the bus performance data for SEQ? >> http://railbotforum.org/mbs/index.php?topic=10854.msg155992#msg155992

[ozbob]

Letter to the Editor Queensland Times 11th July 2015 page 23

Group calls for bus performance data

[ozbob]

Sent to all outlets:

12th July 2015

Re: Where is the bus ontime performance data?

Greetings,

Transperth bus service reliability aggregate figures are here > http://www.transperth.wa.gov.au/about/Surveys-Statistics/bus-service-reliability

Average is little less than 80%. This means that around 1 in 5 buses are not meeting timetable requirements.  We would expect similar data for SEQ.

We don't know the real performance levels of course because it is a ' state secret '. 

The Transport Minister must direct TransLink to publish accurate and complete bus performance data.  Why are public transport users treated with ongoing contempt?

We have been campaigning for full disclosure for years.   Governments past and present are not performing in the best interests of the community, clearly.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

9th July 2015

Where is the bus ontime performance data?

Good Morning,

Now that real time bus roll out is complete it is time that on time performance data for bus was made available for all operators.

Other states do this as routine. For example http://www.statetransit.info/publications/quarterly and 
http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/Track-Record-62-March-quarter-2015.PDF

Looking at the stream of complaints that TransLink continues to receive about poor performance of bus is there a reluctance to declare the real picture?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Re: Where is the bus performance data for SEQ?

Greetings,

Have a look at this:

The bus stops that Adelaide forgot >>  http://www.news.com.au/national/the-bus-stops-that-adelaide-forgot/story-e6frfkp9-1227388861472

We would like to see the same for SEQ ..

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Where is the bus performance data for SEQ?

Greetings,

There is a culture of public secrecy in Queensland with respect to public transport data.  What is made available is superficial cryptic nonsense in the main.

I am convinced this is deliberate to hide the true state of our public transport network.  Other states openly publish performance data for all modes, patronage information and ticketing data.

Not in Queensland. Why is this so?

For example have a look at the Public Transport Victoria's Track Record. >>  http://ptv.vic.gov.au/about-ptv/ptv-data-and-reports/track-record-2/

Quarterly Record 61,  Oct - Dec 2014  >> http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/PTV_Track-Record-61_Oct-to-Dec-2014.pdf

Monthly reports are also detailed.

Now that real time information has been rolled out for the buses in SEQ,  a proper accurate detailed data set for buses recording on time performance and service turnout for all bus routes should now be possible.

Where is the data?

Have we missed the bus?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Reference:

11th May 2015  Where is the bus performance data for SEQ? >> http://railbotforum.org/mbs/index.php?topic=10854.msg155992#msg155992

[ozbob]

Sent to all outlets:

19th July 2015

Where is the bus ontime performance data?

Good Morning,

Still a state secret hey?



You're welcome!

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

12th July 2015

Re: Where is the bus ontime performance data?

Greetings,

Transperth bus service reliability aggregate figures are here > http://www.transperth.wa.gov.au/about/Surveys-Statistics/bus-service-reliability

Average is little less than 80%. This means that around 1 in 5 buses are not meeting timetable requirements.  We would expect similar data for SEQ.

We don't know the real performance levels of course because it is a ' state secret '. 

The Transport Minister must direct TransLink to publish accurate and complete bus performance data.  Why are public transport users treated with ongoing contempt?

We have been campaigning for full disclosure for years.   Governments past and present are not performing in the best interests of the community, clearly.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

9th July 2015

Where is the bus ontime performance data?

Good Morning,

Now that real time bus roll out is complete it is time that on time performance data for bus was made available for all operators.

Other states do this as routine. For example http://www.statetransit.info/publications/quarterly and 
http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/Track-Record-62-March-quarter-2015.PDF

Looking at the stream of complaints that TransLink continues to receive about poor performance of bus is there a reluctance to declare the real picture?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Re: Where is the bus performance data for SEQ?

Greetings,

Have a look at this:

The bus stops that Adelaide forgot >>  http://www.news.com.au/national/the-bus-stops-that-adelaide-forgot/story-e6frfkp9-1227388861472

We would like to see the same for SEQ ..

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Where is the bus performance data for SEQ?

Greetings,

There is a culture of public secrecy in Queensland with respect to public transport data.  What is made available is superficial cryptic nonsense in the main.

I am convinced this is deliberate to hide the true state of our public transport network.  Other states openly publish performance data for all modes, patronage information and ticketing data.

Not in Queensland. Why is this so?

For example have a look at the Public Transport Victoria's Track Record. >>  http://ptv.vic.gov.au/about-ptv/ptv-data-and-reports/track-record-2/

Quarterly Record 61,  Oct - Dec 2014  >> http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/PTV_Track-Record-61_Oct-to-Dec-2014.pdf

Monthly reports are also detailed.

Now that real time information has been rolled out for the buses in SEQ,  a proper accurate detailed data set for buses recording on time performance and service turnout for all bus routes should now be possible.

Where is the data?

Have we missed the bus?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Reference:

11th May 2015  Where is the bus performance data for SEQ? >> http://railbotforum.org/mbs/index.php?topic=10854.msg155992#msg155992

[ozbob]

Sent to all outlets:

Where is the public transport data? Real data ??

Greetings,

Another example of how it should be done.

Transport for NSW: Train Statistics Report Dataset

>>  http://www.bts.nsw.gov.au/Statistics/Train/default.aspx#tab2

You're welcome!

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

19th July 2015

Where is the bus ontime performance data?

Good Morning,

Still a state secret hey?



You're welcome!

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

12th July 2015

Re: Where is the bus ontime performance data?

Greetings,

Transperth bus service reliability aggregate figures are here > http://www.transperth.wa.gov.au/about/Surveys-Statistics/bus-service-reliability

Average is little less than 80%. This means that around 1 in 5 buses are not meeting timetable requirements.  We would expect similar data for SEQ.

We don't know the real performance levels of course because it is a ' state secret '. 

The Transport Minister must direct TransLink to publish accurate and complete bus performance data.  Why are public transport users treated with ongoing contempt?

We have been campaigning for full disclosure for years.   Governments past and present are not performing in the best interests of the community, clearly.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

9th July 2015

Where is the bus ontime performance data?

Good Morning,

Now that real time bus roll out is complete it is time that on time performance data for bus was made available for all operators.

Other states do this as routine. For example http://www.statetransit.info/publications/quarterly and 
http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/Track-Record-62-March-quarter-2015.PDF

Looking at the stream of complaints that TransLink continues to receive about poor performance of bus is there a reluctance to declare the real picture?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Re: Where is the bus performance data for SEQ?

Greetings,

Have a look at this:

The bus stops that Adelaide forgot >>  http://www.news.com.au/national/the-bus-stops-that-adelaide-forgot/story-e6frfkp9-1227388861472

We would like to see the same for SEQ ..

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Where is the bus performance data for SEQ?

Greetings,

There is a culture of public secrecy in Queensland with respect to public transport data.  What is made available is superficial cryptic nonsense in the main.

I am convinced this is deliberate to hide the true state of our public transport network.  Other states openly publish performance data for all modes, patronage information and ticketing data.

Not in Queensland. Why is this so?

For example have a look at the Public Transport Victoria's Track Record. >>  http://ptv.vic.gov.au/about-ptv/ptv-data-and-reports/track-record-2/

Quarterly Record 61,  Oct - Dec 2014  >> http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/PTV_Track-Record-61_Oct-to-Dec-2014.pdf

Monthly reports are also detailed.

Now that real time information has been rolled out for the buses in SEQ,  a proper accurate detailed data set for buses recording on time performance and service turnout for all bus routes should now be possible.

Where is the data?

Have we missed the bus?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Reference:

11th May 2015  Where is the bus performance data for SEQ? >> http://railbotforum.org/mbs/index.php?topic=10854.msg155992#msg155992

[ozbob]

Brisbanetimes --> Queensland public transport improving. Maybe.

[ozbob]

Sent to all outlets:

31st July 2015

Re: Where is the public transport data? Real data ??

Good Morning!

As we have pointed out for years.  Public transport data disclosure in Queensland is a charade.

Despite the bleats by the former Transport Minister and present Government, what is made available is nonsense.  Other states do it well.  In Queensland mediocrity is hidden.

It seems the powerful Tourism and Transport Forum agrees.
Brisbanetimes --> Queensland public transport improving. Maybe.
> http://www.brisbanetimes.com.au/queensland/queensland-public-transport-improving-maybe-20150730-gio5ab.html

" But the Tourism and Transport Forum can't really say for sure, because it says Queensland hasn't provided key performance data about its public transport network since 2012. "

It is time the disclosure charade ended and proper data made available in a timely manner.  Hiding it under rocks doesn't help anyone.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

Where is the public transport data? Real data ??

Greetings,

Another example of how it should be done.

Transport for NSW: Train Statistics Report Dataset

>>  http://www.bts.nsw.gov.au/Statistics/Train/default.aspx#tab2

You're welcome!

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

19th July 2015

Where is the bus ontime performance data?

Good Morning,

Still a state secret hey?



You're welcome!

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

12th July 2015

Re: Where is the bus ontime performance data?

Greetings,

Transperth bus service reliability aggregate figures are here > http://www.transperth.wa.gov.au/about/Surveys-Statistics/bus-service-reliability

Average is little less than 80%. This means that around 1 in 5 buses are not meeting timetable requirements.  We would expect similar data for SEQ.

We don't know the real performance levels of course because it is a ' state secret '. 

The Transport Minister must direct TransLink to publish accurate and complete bus performance data.  Why are public transport users treated with ongoing contempt?

We have been campaigning for full disclosure for years.   Governments past and present are not performing in the best interests of the community, clearly.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

9th July 2015

Where is the bus ontime performance data?

Good Morning,

Now that real time bus roll out is complete it is time that on time performance data for bus was made available for all operators.

Other states do this as routine. For example http://www.statetransit.info/publications/quarterly and 
http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/Track-Record-62-March-quarter-2015.PDF

Looking at the stream of complaints that TransLink continues to receive about poor performance of bus is there a reluctance to declare the real picture?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Re: Where is the bus performance data for SEQ?

Greetings,

Have a look at this:

The bus stops that Adelaide forgot >>  http://www.news.com.au/national/the-bus-stops-that-adelaide-forgot/story-e6frfkp9-1227388861472

We would like to see the same for SEQ ..

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

10th June 2015

Where is the bus performance data for SEQ?

Greetings,

There is a culture of public secrecy in Queensland with respect to public transport data.  What is made available is superficial cryptic nonsense in the main.

I am convinced this is deliberate to hide the true state of our public transport network.  Other states openly publish performance data for all modes, patronage information and ticketing data.

Not in Queensland. Why is this so?

For example have a look at the Public Transport Victoria's Track Record. >>  http://ptv.vic.gov.au/about-ptv/ptv-data-and-reports/track-record-2/

Quarterly Record 61,  Oct - Dec 2014  >> http://ptv.vic.gov.au/assets/PTV/PTV%20docs/Track%20Record/PTV_Track-Record-61_Oct-to-Dec-2014.pdf

Monthly reports are also detailed.

Now that real time information has been rolled out for the buses in SEQ,  a proper accurate detailed data set for buses recording on time performance and service turnout for all bus routes should now be possible.

Where is the data?

Have we missed the bus?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Reference:

11th May 2015  Where is the bus performance data for SEQ? >> http://railbotforum.org/mbs/index.php?topic=10854.msg155992#msg155992

[ozbob]

Couriermail --> Transport figures not good enough: Report

QUEENSLAND has been slammed for a lack of transparency over key public transport performance figures.

A report to be released today by peak industry body, Tourism and Transport Forum, looks at patronage levels and the reliability and punctuality of networks in five capital cities across Australia over the past five years.

But the "barometer'' report by consultants L.E.K. says Brisbane data ends in 2012 because no detailed annual figures for trains, buses and ferries have been published since then.

And TTF chief executive officer Margy Osmond says it is not good enough.

"Accessible and transparent data is a key part of accountability. It's time Queensland published key annual figures about the patronage, punctuality and reliability of its trains, buses and ferries."


Commuter advocates agree. "What are they hiding,'' Rail Back on Track spokesman Robert Dow said.

"It is frustrating that passengers here do not have access to the same information as those in other jurisdictions.

"It can give people confidence in the system and highlight areas that really do need improvement,'' Mr Dow said.

"It does not create community goodwill to conceal things.''

The Government argues that combined TransLink patronage figures and customer satisfaction results are published online monthly and on-time performance for rail lines appear daily.

But a spokeswoman for Deputy Premier Jackie Trad said they needed to be improved.

"The previous LNP government changed the reporting mechanisms for southeast Queensland public transport data in November 2012,'' she said. "The Palaszczuk Government is currently considering ways that we can improve the reporting of public transport performance data to address this issue.''

Shadow Transport Minister Scott Emerson said the Newman government had changed the reporting method after public feedback that it wasn't regular enough. "In fact, under the LNP, more data was provided more frequently on both TransLink and Queensland Rail's website,'' he said.

Ms Osmond said Queensland was the only state which did not release annual data broken down by mode of transport.

"Daily data can be helpful, but to allow comparison over time and against other states it needs to be collated in a meaningful and consistent way.

"Annual figures show a longer term story about the performance of public transport than can't be shown from daily data,'' she said.

The MyTransLink app, which gives commuters real-time information on services, has been downloaded more than 200,000 times.

[ozbob]

Sent to all outlets:

31st July 2015

Re: Where is the public transport data? Real data ??

Greetings,

Enjoyed the trip in by steam from Ipswich to Central this morning.  Well done Queensland Rail!  See > http://railbotforum.org/mbs/index.php?topic=10462.msg159362#msg159362

Back to business.

Well done on indicating that something needs to be done to improve reporting Ms. Trad and our State Government.

Couriermail --> Transport figures not good enough: Report


   

QUEENSLAND has been slammed for a lack of transparency over key public transport performance figures.

    A report to be released today by peak industry body, Tourism and Transport Forum, looks at patronage levels and the reliability and punctuality of networks in five capital cities across Australia over the past five years.

    But the "barometer'' report by consultants L.E.K. says Brisbane data ends in 2012 because no detailed annual figures for trains, buses and ferries have been published since then.

    And TTF chief executive officer Margy Osmond says it is not good enough.

    "Accessible and transparent data is a key part of accountability. It's time Queensland published key annual figures about the patronage, punctuality and reliability of its trains, buses and ferries."


    Commuter advocates agree. "What are they hiding,'' Rail Back on Track spokesman Robert Dow said.

    "It is frustrating that passengers here do not have access to the same information as those in other jurisdictions.

    "It can give people confidence in the system and highlight areas that really do need improvement,'' Mr Dow said.

    "It does not create community goodwill to conceal things.''

    The Government argues that combined TransLink patronage figures and customer satisfaction results are published online monthly and on-time performance for rail lines appear daily.

    But a spokeswoman for Deputy Premier Jackie Trad said they needed to be improved.

    "The previous LNP government changed the reporting mechanisms for southeast Queensland public transport data in November 2012,'' she said. "The Palaszczuk Government is currently considering ways that we can improve the reporting of public transport performance data to address this issue.''

    Shadow Transport Minister Scott Emerson said the Newman government had changed the reporting method after public feedback that it wasn't regular enough. "In fact, under the LNP, more data was provided more frequently on both TransLink and Queensland Rail's website,'' he said.

    Ms Osmond said Queensland was the only state which did not release annual data broken down by mode of transport.

    "Daily data can be helpful, but to allow comparison over time and against other states it needs to be collated in a meaningful and consistent way.

    "Annual figures show a longer term story about the performance of public transport than can't be shown from daily data,'' she said.

    The MyTransLink app, which gives commuters real-time information on services, has been downloaded more than 200,000 times.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[bcasey]

Brisbanetimes --> Queensland public transport improving. Maybe.

Part of the last paragraph in that article, where the TFF gives some recommendations, has me a bit concerned. They are right that the fare structures and network needs to be optimised, that is something we have been saying for a long time.

However I think one of the other recommendations, namely "to charge more "on main routes with relatively inelastic demand" while reducing those that do have some stretch", is a terrible idea. You want to encourage the use of main routes, especially on a trunk and feeder network, as it is a more efficient use of resources. If they put extra charges on the trunk routes, it will make it very hard for the authorities to convince the public that reforming the network to the trunk and feeder system is a good idea, because it will seem like they are just trying to force extra costs onto them.

The fare structure should be based more on distance travelled, to cover more directly and transparently the actual costs of operating the network, as opposed to charging different prices on different routes, since it makes it more complicated to figure out how much it will cost you, and it discourages transferring.

[ozbob]

I wouldn't be too concerned about that.  The TTF has certainly nailed the lack of real data and that for me is the real message.

[ozbob]

Letter to the Editor Queensland Times 1st Auguest 2015 page 19

Time to end transport disclosure charade

[ozbob]

Sent to all outlets:

4th August 2015

June 2015 TransLink Public transport performance data

Greetings,

The June 2015 TransLink Public transport performance data is now available publicly

>>  http://translink.com.au/sites/default/files/assets/resources/about-translink/reporting-and-publications/open-data/2015-June-snapshot.pdf

Slight improvement in fare affordability for ferry, however it remains the standout KPI failure.  The Ferry affordability KPI does suffer from big swings though (? small sample size).

Of concern is the  the Reliability and frequency KPI - bus  There are very serious issues with the Brisbane bus network.

Reform is needed.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

How it is done by Adelaide Metro

>> http://www.adelaidemetro.com.au/About-us/On-Time-Running

eg. 

[ozbob]

It was mentioned in Queensland Parliament estimates today that the authorities are looking to bring back comprehensive 3 month reports of public transport data (similar in concept to the old Tracker) additional to the present monthly snapshots.

[ozbob]

Queensland Parliament Hansard Estimates

19th August 2015

CHAIR: Can we go back to the question please?
Ms TRAD: Or whether it is about public transport data reporting. We have made a commitment
to the people of Queensland that we will ensure that we operate in an open and transparent manner. I
have actually instructed my department to improve public transport data reporting for South-East
Queensland. Quarterly reporting will recommence going forward. This quarterly reporting was actually
cut by the former government. The quarterly reporting was cut by the former government so that
Queenslanders could not accurately see trends in public transport indices. Quarterly reporting will
include trends and analysis, which is important in terms of actually making sense of the data that is
presented. It will combine monthly and quarterly data which is available. Changes will ensure that
reporting is more accurate and more properly reflects people's experience of the transport network.
Changes will provide better data to drive continuous improvements and make public transport better
for all Queenslanders. We are currently exploring options around how best to present this data and we
will look at how other state authorities report public transport performance data as part of this exercise.
18 Estimates—Transport and Main Roads (Proof) 19 Aug 2015
007
We are also introducing more accurate measures of performance reporting on QR to drive
improvements. One of the things we are doing is tightening the definition of force majeure to bring
Queensland Rail into line with other comparable businesses. We are looking at express running metrics
for rail services.
But I think it is really important that we talk about the quarterly reporting, which was called the
TransLink Tracker. It was really important in terms of making sure that there was an accurate
presentation of the facts and data to Queenslanders in relation to the usage, satisfaction and patronage
on the public transport system. The TransLink Tracker included information about patronage, on-time
running, customer inquiries, go card use, customer satisfaction, passenger safety and fare evasion,
and service kilometres. The previous government changed to monthly reporting of only patronage,
customer satisfaction, go card data and complaints. The change from the previous minister was all
about secrecy and not being open and honest with the people of Queensland. Monthly reporting data
was grossly inadequate. The inadequacy of this data was noticed not only by local industry and public
transport advocates but also by national organisations. Last month the Tourism and Transport Forum
said in a report that Queensland has not provided key performance data about its public transport
network since 2012. We believe we can do better for the people of Queensland and we are determined
to do that. We will bring back quarterly reporting of this data.
Mr EMERSON: Thank you, Mr Chair. How can anyone have any faith in this government in terms
of its data if, as the minister has just admitted, she does not even read her own customer satisfaction
surveys? She was not aware of the feedback. I point out that, in that survey, customer satisfaction in
the reliability and frequency of train services, including the ability to meet departure times and frequency
of services, now is at the lowest level in more than two years and a full five percentage points less than
when she took over in January/February this year. Why was she not aware of that data? Why is she
not reading her own customer satisfaction surveys? Is the job just too much for her?
CHAIR: Do you have a reference to the SDS please?
Mr EMERSON: Yes, page 3 of the SDS.
CHAIR: Thank you.
Ms TRAD: I am happy to report that I see lots of different datasets every single day, particularly
in the transport portfolio, as I should, because the transport portfolio operates using significant amounts
of data and evidence based research. For example, as I mentioned previously, the best performance
ever on record for on-time running was in June this year—that is, June 2015. In relation to customer
satisfaction, I acknowledge that there are areas, particularly around affordability, that the former
transport minister could not address. Even through the various programs he ran, he could not address
the plummeting patronage and the affordability issues under his watch.
The former minister can sit there and throw as many stones as he likes, but the data speaks for
itself. People walked away from the public transport system under his watch by the millions. In fact, can
I say that in the 10 years from 2001 to 2011 Labor grew the public transport patronage in this state by
150 per cent. That was in a time of a significantly growing population and also increased services—
huge amounts of increased services. Whether they are busways, additional train services or additional
train lines, Labor knows how to build things, build public transport systems and grow patronage usage.
I repeat: 150 per cent over 10 years.
It is very important that we have a look at the track record of the former LNP government in this
respect because I think it is critical to a balanced view. The former minister himself signed away 2,300
jobs. One in five jobs were cut in DTMR and Queensland Rail under his watch.

[ozbob]

Sent to all outlets:

20th August 2015

2015 Budget Estimates - the good news!

Greetings,

Yesterday in the Budget Estimates, apart from the announcement of the  SEQ Fare Review Taskforce, it was revealed that the Tertiary Transport Concession Card (TTCC) is to be phased out and replaced with a technology based go card solution.  This is very good news.  The TTCC was a costly administrative burden on students and the educational institutions.

Also mentioned was a return to high quality quarterly reporting for Passenger Transport Services.  This has been a long concern of ours that the data that is made available publicly has been grossly inadequate, lacked real coherence, and was difficult to evaluate longer term trends.  We welcome this initiative.

It is good to see that some progress is finally being made with public transport.

Thank you.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

Letter to the Editor Queensland Times 21st August 2015 page 15

Transport concession card swap welcomed

[ozbob]

Sent to all outlets:

7th September 2015

Public Transport Authority WA patronage

Good Morning,

Here is an example of how to do data.  This how the Public Transport Authority in WA displays patronage.

Easy, accessible, true open data ...

Transperth Patronage >> http://www.pta.wa.gov.au/NewsandMedia/TransperthPatronage/tabid/218/Default.aspx

Not difficult is it?

Regards
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

20th August 2015

2015 Budget Estimates - the good news!

Greetings,

Yesterday in the Budget Estimates, apart from the announcement of the  SEQ Fare Review Taskforce, it was revealed that the Tertiary Transport Concession Card (TTCC) is to be phased out and replaced with a technology based go card solution.  This is very good news.  The TTCC was a costly administrative burden on students and the educational institutions.

Also mentioned was a return to high quality quarterly reporting for Passenger Transport Services.  This has been a long concern of ours that the data that is made available publicly has been grossly inadequate, lacked real coherence, and was difficult to evaluate longer term trends.  We welcome this initiative.

It is good to see that some progress is finally being made with public transport.

Thank you.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

Sent to all outlets:

25th September 2015

Adelaide Metro On Time Running - shows the way

Good Morning,

Still waiting for the improved data reporting mentioned in Estimates earlier this year.

What is the problem with disclosing bus on time performance and reliability data?  Is there a conspiracy to protect BCC from bus reform?

It is time the State Government got its act together.  Enough of the charades.

Adelaide can manage do it. See >  https://www.adelaidemetro.com.au/About-us/On-Time-Running

Really highlights what a backwater SEQ is when it comes to public transport.

Adelaide!!  Crikey ...

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

7th September 2015

Public Transport Authority WA patronage

Good Morning,

Here is an example of how to do data.  This how the Public Transport Authority in WA displays patronage.

Easy, accessible, true open data ...

Transperth Patronage >> http://www.pta.wa.gov.au/NewsandMedia/TransperthPatronage/tabid/218/Default.aspx

Not difficult is it?

Regards
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

Sent to all outlets:

20th August 2015

2015 Budget Estimates - the good news!

Greetings,

Yesterday in the Budget Estimates, apart from the announcement of the  SEQ Fare Review Taskforce, it was revealed that the Tertiary Transport Concession Card (TTCC) is to be phased out and replaced with a technology based go card solution.  This is very good news.  The TTCC was a costly administrative burden on students and the educational institutions.

Also mentioned was a return to high quality quarterly reporting for Passenger Transport Services.  This has been a long concern of ours that the data that is made available publicly has been grossly inadequate, lacked real coherence, and was difficult to evaluate longer term trends.  We welcome this initiative.

It is good to see that some progress is finally being made with public transport.

Thank you.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[ozbob]

Twitter

Robert Dow ‏@Robert_Dow 4m

Any one know where the bus OTP data is for SEQ ??

> http://railbotforum.org/mbs/index.php?topic=10854.0 ...

#qldpol

NOT open & transparent is it @AnnastaciaMP @jackietrad

[ozbob]

Twitter

Robert Dow ‏@Robert_Dow 8m

Any one know where patronage data is for SEQ ??

> http://railbotforum.org/mbs/index.php?topic=10854.0 ... ... #qldpol

NOT open & transparent is it @AnnastaciaMP @jackietrad

========================

^

Twitter

Robert Dow ‏@Robert_Dow 8m

. @AnnastaciaMP @jackietrad Stations - bus & rail, lines & bus routes?

Other states available why not QLD?   #qldpol

[ozbob]

Sent to all outlets:

18th October 2015

We missed the bus and data ...

Greetings,

Has it ever occurred to the great minds out there why there is no public reporting of bus OTP and service reliability?

Because they are hiding failure.  We need to reform the bus network for Brisbane.  The biggest problem with public transport in SEQ is Brisbane City Council.

We have shown how to do reform >  Brisbane - Bus network proposal - http://railbotforum.org/mbs/index.php?topic=11047.0

It is time the State Government showed some political courage and gave TransLink the authority and the resources to get cracking with reform.

Enough of drip feed policy and ' do nothing ' government.

The public is turning.

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org