Article: Better late or never

[ozbob]

From Brisbane mX 17 October 2008 page one.

Better late or never

[ozbob]

Average growth on the Citytrain network overall has been 9% each year for  the past three years.  A 6% increase since last year suggests 9% or more this year.  Some lines higher, eg. Ipswich to Oxley 33% increase over the last three years.

[ozbob]

Stephen mentioned refunds for delays on the London Tube.

Details here --> https://www.tfl.gov.uk/tfl/tickets/refunds/tuberefund/

Customer Charter refund pledge

If you experience a delay to your journey of more than 15 minutes, for reasons within our control, we will refund you with a voucher to the value of the single delayed journey. Please note that refunds cannot be made if a delay is beyond our control or that of our contractors such as security alerts, third party action or adverse weather conditions. This also applies to service changes advertised in advance.

Time we had something similar here in SEQ?