Quarterly 24/7 On-Time Running results - rail

[ozbob]

http://www.queenslandrail.com.au/forcustomers/otr/quarterlyotr

Below is a summary of our quarterly on-​time running performance for all Citytrain​ network services, including off-peak and weekends.

We will update this information at the end of each quarter, once new figures have been collated

Quarterly 24/7 On-Time Running results

                        CustomerImpact    Contractual

FY2011/12    QTR3    88.54%    91.55%
FY2011/12    QTR4    89.59%    92.21%
FY2012/13    QTR1    89.25%    93.57%
FY2012/13    QTR2    92.38%    95.16%
FY2012/13    QTR3    90.61%    95.27%
FY2012/13    QTR4    94.80%    96.12%
FY2013/14    QTR1    95.15%    96.93%
FY2013/14    QTR2    94.84%    96.49%
FY2013/14    QTR3    95.43%    97.58%
FY2013/14    QTR4    95.66%    97.02%
FY2014/15   ​QTR1    95.52%     97.02%
​FY2014/15   ​QTR2   ​ 95.20%   ​97.50%
​FY2014/15   ​QTR3   ​ 95.20%   ​97.48%
​FY2014/15   ​QTR4   ​ 95.07%   ​96.98%

[ozbob]

Sent to all outlets:

21st May 2014

Quarterly 24/7 On-Time Running results

Greetings,

Queensland Rail have made available Quarterly 24/7 On-Time Running results --> http://www.queenslandrail.com.au/RailServices/City/Pages/Quarterly247OnTimeRunningResults.aspx

This is the first time that full aggregate performance data around the clock has been made available.

This is welcome.  It would be improved however by providing a more comprehensive break up of lines,  similar to what is available in Perth.

See --> http://www.transperth.wa.gov.au/AboutUs/Surveysandstatistics.aspx

Complete performance data builds confidence in our rail network.

Well done Queensland Rail!  Excellent.

Where is the bus ontime performance data?

Best wishes
Robert

Robert Dow
Administration
admin@backontrack.org
RAIL Back On Track http://backontrack.org

[BrizCommuter]

Sadly, a train that runs (unscheduled) express and bypasses hundreds of passengers, can still be counted on time. Dodgy stats!

[ozbob]

^

Twitter

Robert Dow ‏@Robert_Dow

. @QueenslandRail G'day! If a train is altered to bypass stations how is that included in OTP stats?  Thanks ..

[ozbob]

^ response ...

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Twitter

Queensland Rail ‏@QueenslandRail

@Robert_Dow Trains that are able to get back on schedule are considered on time and included in the OTP.

[ozbob]

In view of this response, I think they should report the number of services altered in each peak.  This gives a better overall representation.

eg.  now, this service gets back on time.  Nothing shows in the data ...

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http://translink.com.au/travel-information/service-notices/13641/details

7.33am Petrie-Roma Street train running express: Bald Hills-Geebung

Last updated: 7.52am Thursday 22 May 2014

The 7.33am Petrie to Roma Street train is running express from Bald Hills to Geebung station due to a network issue. The next Petrie to Roma Street train departed Petrie station at 7.37am.

[ozbob]

^

Twitter

Robert Dow ‏@Robert_Dow

@QueenslandRail I think you should report the number of services altered in each peak. This gives a better overall representation.

[ozbob]

^

Twitter

Queensland Rail ‏@QueenslandRail

@Robert_Dow Thanks for your suggestion on this, we'll pass it on.

[ozbob]

^ response ...

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Twitter

Queensland Rail ‏@QueenslandRail

@Robert_Dow Trains that are able to get back on schedule are considered on time and included in the OTP.

Very relevant ..

Crikey (Alan Davies) --> What's better: a train that's late or one that doesn't get there at all?

Queensland Rail do alter a small number of trains most peaks ..

[ozbob]

Updated web page link > http://www.queenslandrail.com.au/forcustomers/otr/quarterlyotr