On time train performance - September 2014

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The AM peak period includes services commencing after 6.00am and arriving at Central before 9.00am.

The PM peak includes services that depart Central after 3.30pm and arrive at their terminating destination before 6.30pm.

From http://www.queenslandrail.com.au/RailServices/City/Pages/On-TimeRunning.aspx

The on-time running of City network services is a priority for Queensland Rail. We make every effort to ensure our services adhere to the published timetable.

Our on-time running performance targets are the most stringent in Australia. We aim to have more than 94.53% of our peak period services arrive. All services, including peak and off-peak, are measured on time when they arrive within three minutes and 59 seconds of their scheduled time (5 minutes and 59 seconds on interurban services; ie Gold Coast, Rosewood and Nambour).

Sometimes incidents beyond Queensland Rail's control may delay our services (force majeure). Such incidents may include onboard medical emergencies, security incidents, vehicles striking level crossing boom gates or severe weather activity. Because these incidents are out of Queensland Rail's control, they are not included in the contractual results. However Queensland Rail recognises delays, regardless of their cause, affect customers, and this is reflected in the customer impact figures.

Data presented is for the morning and afternoon peak periods over the past five days.

Combined Peaks
Customer Impact, Contractual

1 Sep   86.46%   87.50%
2 Sep   99.31%   99.31%
3 Sep   99.65%   99.65%
4 Sep   97.22%  100%
5 Sep   98.96%   98.96%

8 Sep   97.12%  96.53%
9 Sep   97.92%  97.92%
10 Sep 71.53%  71.53%
11 Sep 95.83%  95.83%
12 Sep 98.61%  98.96%

15 Sep 99.31%  100%
16 Sep 95.83%  98.61%
17 Sep 98.96%  99.31%
18 Sep  100%    100%
19 Sep 98.96%  98.96%

22 Sep 98.96%  99.31%
23 Sep 99.31%  100%
24 Sep  100%    100%
25 Sep 80.21%  95.49%
26 Sep 96.88%  100%

29 Sep 99.65%  99.65%
30 Sep 92.36%  98.96%

All lines September 2014 --> here! PDF