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Sunshine Coast Line : Delays for NOVEMBER 2012

Started by Fares_Fair, October 31, 2012, 20:42:47 PM

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Fares_Fair

November delays thus far ... to SC commuters.

The times reported below do not take into account the 3 minutes and 59 second allowance that QR's service contract to TRANSLink allows.

In my opinion, when the public hear the words "on-time performance" they would assume this means what it says.
But for TRANSLink, the authority now under TMR jurisdiction and tasked with overseeing public transport, this is NOT the case and 'spin' is used to obfuscate the truth by changing the definition of 'on-time'.

A Sunshine Coast or Gold Coast train e.g. can be up to 5 minutes and 59 seconds late and still be considered 'on-time'.
Interestingly, this point was omitted in the Independent Audit into the reliability of Queensland Rail's south-east Queensland network Final report, dated June 2012 and prepared for the Transport Minister, Hon. Scott Emerson MP.
http://www.tmr.qld.gov.au/~/media/Travel%20and%20transport/Rail/Rail%20audit/IndependentrailauditFinalreport.pdf (Ch 3.1, p11 'What is reliability?')

It also does wonders for off-time performance figures.
All times shown below are actual arrival times.
Early arrival times are noted and subtracted from the TTL (total time lost), times less than 2 minutes late are also NOT added to these figures.

UPDATED DAILY
Is it more reliable ?
Do these reflect the true on-time performance of our services?
See for yourself by the growing list below;

:thsdo : this symbol denotes a service without toilet facilities, or with 'out of order' toilet facilities.

Individual monthly performance summaries found here: --> http://railbotforum.org/mbs/index.php?topic=7184.0
................................................................................................................................................................................................................................................................................

Thursday November 1, 2012
6:14 AM service from Nambour to City

2 minutes late into Central

Thursday November 1, 2012
5:04 PM service from City to Nambour

2 minutes late into Palmwoods
................................................................................................................................................................................................................................................................................

Friday November 2, 2012
6:14 AM service from Nambour to City

Arrived Central on time  2 minute comfort stop announced for Caboolture, no toilets on SMU train :thsdo

Friday November 2, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods on time  within 2 minutes of timetable, toilets 'out of order' on IMU train :thsdo
................................................................................................................................................................................................................................................................................

Monday November 5, 2012
6:14 AM service from Nambour to City

Arrived Central on time  within 2 minutes of timetable, no toilets on EMU train :thsdo

Monday November 5, 2012
5:04 PM service from City to Nambour

6 minutes late into Palmwoods  No explanations given, no Tweets issued, we were 10 minutes late to GlassHouse Mtns
................................................................................................................................................................................................................................................................................

Tuesday November 6, 2012
6:14 AM service from Nambour to City

3 minutes late into Central

Tuesday November 6, 2012
5:04 PM service from City to Nambour

2 minutes late into Palmwoods
................................................................................................................................................................................................................................................................................

Wednesday November 7, 2012
6:14 AM service from Nambour to City

3 minutes late into Central

Wednesday November 7, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods 1 minute early  No toilets on SMU train :thsdo
................................................................................................................................................................................................................................................................................

Thursday November 8, 2012
6:14 AM service from Nambour to City

Arrived Central on time  within 2 minutes of timetable

Thursday November 8, 2012
4:34 PM service from City to Nambour

Arrived Palmwoods 1 minute early
................................................................................................................................................................................................................................................................................

Friday November 9, 2012
6:14 AM service from Nambour to City

Arrived Central on time

Friday November 9, 2012
5:04 PM service from City to Nambour

2 minutes late into Palmwoods
................................................................................................................................................................................................................................................................................

Monday November 12, 2012
6:14 AM service from Nambour to City

3 minutes late into Central

Monday November 12, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods on time
................................................................................................................................................................................................................................................................................

Tuesday November 13, 2012
6:14 AM service from Nambour to City

58 minutes late into Central  signal issues between Strathpine/Bald Hills followed by reported unit failure at Central

Tuesday November 13, 2012
5:04 PM service from City to Nambour

2 minutes late into Palmwoods
................................................................................................................................................................................................................................................................................

Wednesday November 14, 2012
6:14 AM service from Nambour to City

40 minutes late into Central  signal issues between Strathpine/Bald Hills for second day in a row. QR worked overnight on repairs and if so why not tell pax about the delays before they get on trains, by making announcements at stations.

Wednesday November 14, 2012
5:04 PM service from City to Nambour

5 minutes late into Palmwoods
................................................................................................................................................................................................................................................................................

Thursday November 15, 2012
6:14 AM service from Nambour to City

2 minutes late into Central

Thursday November 15, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods on time  within 2 minutes of timetable
................................................................................................................................................................................................................................................................................

Friday November 16, 2012
6:14 AM service from Nambour to City

Arrived Central on time

Friday November 16, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods 1 minute early
................................................................................................................................................................................................................................................................................

Monday November 19, 2012
6:14 AM service from Nambour to City

Arrived Central on time  within 2 minutes of timetable

Monday November 19, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods on time
................................................................................................................................................................................................................................................................................

Tuesday November 20, 2012
6:14 AM service from Nambour to City

3 minutes late into Central

Tuesday November 20, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods on time  within 2 minutes of timetable
................................................................................................................................................................................................................................................................................

Thursday November 22, 2012
6:14 AM service from Nambour to City

2 minutes late into Central

Thursday November 22, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods on time 
................................................................................................................................................................................................................................................................................

Friday November 23, 2012
6:14 AM service from Nambour to City

Arrived Central on time  within 2 minutes of timetable

Friday November 23, 2012
4:00 PM service from City to Nambour

14 minutes late into Palmwoods  we dep. Central 21 min's late due to Albion boom gate issue (force majeure). Our service was made express from Bowen Hills to Northgate to Petrie, then changed to express from Bowen Hills to Caboolture, stopping at Northgate, saving us time.
I expressed (pun unintended) my personal thanks to Queensland Rail A/CEO and COO for their pro-active approach to an issue not of their making.
It was sincerely appreciated.
................................................................................................................................................................................................................................................................................

Monday November 26, 2012
6:14 AM service from Nambour to City

Arrived Central on time

Monday November 26, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods on time
................................................................................................................................................................................................................................................................................

Tuesday November 27, 2012
6:14 AM service from Nambour to City

Arrived Central on time  within 2 minutes of timetable

Tuesday November 27, 2012
5:04 PM service from City to Nambour

2 minutes late into Palmwoods
................................................................................................................................................................................................................................................................................

Thursday November 29, 2012
6:14 AM service from Nambour to City

63 minutes late into Central  major police incident between Petrie & Strathpine, sadly understood to be a fatality.

Thursday November 29, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods on time
................................................................................................................................................................................................................................................................................

Friday November 30, 2012
6:14 AM service from Nambour to City

5 minutes late into Central

Friday November 30, 2012
5:04 PM service from City to Nambour

Arrived Palmwoods on time  within 2 minutes of timetable
................................................................................................................................................................................................................................................................................
Regards,
Fares_Fair


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