What ever happened to translinks survey????

[O_128]

Does anyone know what happened with with the survey results???


http://translink.com.au/about-translink/reporting-and-publications/media-releases/release/130

Friday 30 April 2010

South East Queenslanders will be able to have their say in Queensland's largest public transport survey from next Tuesday.

TransLink CEO Peter Strachan said the Public Transport User Survey would ask a range of questions around who, how and why people travelled on buses, trains and ferries.

Mr Strachan said the survey would provide additional information to regular customer service surveys and would be used to improve current services and long-term planning.

"More than 125,000 surveys will be handed out throughout May at train stations and on buses and ferries," Mr Strachan said.

"You'll notice survey staff from Tuesday, May 4 at train station entrances and on buses and ferries who may ask you to fill out the survey.

"You can hand completed surveys back to these staff or drop them into the marked containers at train stations.

"You can fill out the survey every time you are handed one as it is important to understand the variety of trips made."

Mr Strachan said the survey had 23 questions which took a few minutes to fill out.

"Some of the questions ask about ticketing, how you get to and from stations, purpose of the journey and why you chose public transport," he said.

"It's relatively painless as you can fill it out while at your platform or during your trip.

"This information is quite powerful because it helps us plan and deliver more of the transport services that people need.

Mr Strachan said about 1100 people filled out a pilot survey in March from Robina and Coorparoo train stations and also on buses on Brisbane's southside.

The survey found people chose to use public transport because parking was too difficult or expensive (37%), followed by wanting to avoid traffic (19%) and because it was cheaper than using a car (14%).

The survey showed most travellers were full-time workers (65%) and most used public transport every weekday (59%) with tourists making up less than one percent of passengers.

TransLink is coordinating the network-wide transport survey with the Department of Transport and Main Roads.

Survey results will be made public later this year.

[BrizCommuter]

Possibly buried, maybe along with the phase 2 timetable updates?

Did the results show that TransLink, sorry, the Queensland Government should fork out money for feeder bus services?

[#Metro]

Does anyone remember the time when then premier Peter Beattie "forgot" to upgrade Fortitude Valley station.

[Golliwog]

Does anyone remember the time when then premier Peter Beattie "forgot" to upgrade Fortitude Valley station.

Actually I don't think I do. Whats the story there?

[#Metro]

http://www.brisbanetimes.com.au/news/queensland/13m-upgrade-due-for-brunswick-st-station/2007/03/15/1173722639407.html
http://www.brisbanetimes.com.au/news/queensland/beattie-apologises-for-train-station-upgrade-delay/2007/03/15/1173722644886.html

Ok... maybe he didn't forget.. Lend lease seems to have had issues.

[Fares_Fair]

Possibly buried, maybe along with the phase 2 timetable updates?

Did the results show that TransLink, sorry, the Queensland Government should fork out money for feeder bus services?

Possibly ? lol   

Regards,
Fares_Fair.

[justanotheruser]

Does anyone remember the time when then premier Peter Beattie "forgot" to upgrade Fortitude Valley station.

Actually I don't think I do. Whats the story there?

sounds like the government announced the dates for project completion before having neccesary agreements in place!

[mufreight]

What everhappened to Translinks survey.
Came up with too many results that were untenable to Translink Managenent so it has been conveniently filed in the shreader until such time as some more surveys, assessments and reports can be compiled that might be able to present Translink in a better light.
When is the general public going to be made privy to the outcomes of this survey becomes the question to ask of not only of Translink and it's General Manager Mr Strachan but also of the new Transport Minister.

[Derwan]

Came up with too many results that were untenable to Translink Managenent so it has been conveniently filed in the shreader until such time as some more surveys, assessments and reports can be compiled that might be able to present Translink in a better light.

I think this is the answer.   

[BrizCommuter]

http://brizcommuter.blogspot.com/2011/04/what-ever-happened-to-translink-public.html
BrizCommuter has blogged this.

[O_128]

Came up with too many results that were untenable to Translink Managenent so it has been conveniently filed in the shreader until such time as some more surveys, assessments and reports can be compiled that might be able to present Translink in a better light.

I think this is the answer.   

=

Any chance of getting the results via freedom of information?

[Golliwog]

Came up with too many results that were untenable to Translink Managenent so it has been conveniently filed in the shreader until such time as some more surveys, assessments and reports can be compiled that might be able to present Translink in a better light.

I think this is the answer.   

=

Any chance of getting the results via freedom of information?

Unless they havn't analysed it, then you should be able to get it via FOI. They shouldn't have destroyed it, though it may have come about that the data wasn't meaningful or was rigged (not by Translink, but by someone filling out crap a whole bunch of times) or something.

[#Metro]

I don't think the data was particularly useful. Maybe it was a PR exercise to make it look like something was happening.
I note that my train frequency has still not improved after the survey. Should I get a free muffin?

[Golliwog]

Or QR water? They have branded hand out water bottles. They had a whole bunch of them on platform 3 and 4 today for the ADF troops. They had chartered trains.

[#Metro]

I'd like to know what the survey told us that we didn't already know.

People want more frequency and trains operating more frequently out of peak hour. People have been banging on about this for ever.

Perhaps we should have a survey on whether the sky is blue or not?

[Gazza]

From memory, wasnt this survey more about usage rather than opinions.
All I can remember was questions about how often I used it, and what stations I got on and off at.

[#Metro]

But why bother when there is GoCard?

[Golliwog]

But why bother when there is GoCard?

Because back then go card was certainly not the majority.

[#Metro]

Yes, but neither is the survey. Both are samples, not censuses.

[mufreight]

I don't think the data was particularly useful. Maybe it was a PR exercise to make it look like something was happening.
I note that my train frequency has still not improved after the survey. Should I get a free muffin?

Your assumption would probably go pretty close to the fact, Translink has a track record of distractions whenever they are on toast so this is probably simply another instance, it is notable that of late Translink is engaging the community with consultations but unfortunately to date these have without exception been a case of a this is what we are going to do format rather than a what do you ( the public ) prefer that we do or could do instead to improve service.  Translink has yet to learn to listen and it could well be a rather severe learning curve as the elections approach and the nervious nellies in the Government face reality.   

[Golliwog]

Yes, but neither is the survey. Both are samples, not censuses.

Yes, but are they both RANDOM samples? I think the survey would have better chances of being a random sample, in my experiences, go card uptake (to begin with anyway) was much higher with students than the general public, and was opposed by many who didn't like change.

[#Metro]

Yes, but survey could be filled in multiple times.
Most people only buy one ticket or gocard.

I don't think any useful information would have come out of this survey over and above what we already know... service is bad, therefore only workers and students use it, peak hour most people travel blah blah blah... and the cost to do it would have been enormous.

I'm happy to be proven wrong.

[ozbob]

The survey is onboard the one-hour fast rail service from Nambour to Central.  It might be onboard the one hour fast rail service from Coolongatta as well.

[Fares_Fair]

The survey is onboard the one-hour fast rail service from Nambour to Central.  It might be onboard the one hour fast rail service from Coolongatta as well.

[ozbob]

TransLink have indicated that results from this survey are still being collated and information will be available in a month or so.  Around 55,000 responses.

[justanotheruser]

I'd like to know what the survey told us that we didn't already know.

People want more frequency and trains operating more frequently out of peak hour. People have been banging on about this for ever.

Perhaps we should have a survey on whether the sky is blue or not?

I vote the sky is purple!

[O_128]

TransLink have indicated that results from this survey are still being collated and information will be available in a month or so.  Around 55,000 responses.

To little to late, Census gets done faster than this

[Stillwater]

It would have been good to have had the survey findings before the Ipswich-Caboolture/Sunshine Coast timetables were finalised.  The good news is that they will be available for further timetable workings.

[mufreight]

Again another strike out for Translink, the survey results were promised by the end of 2010 so they are again running late, this time by better than five months which reinforces the perception that the survey results were unfavourable to Translink and required extensive sanitisation.
There is a message here the question being, Is Translink and the Government listening?  There is no doubt that the opposition is taking considerable interest as failures by Translink management in matters such as this survey bolster their opportunity for election.   

[justanotheruser]

Again another strike out for Translink, the survey results were promised by the end of 2010 so they are again running late, this time by better than five months which reinforces the perception that the survey results were unfavourable to Translink and required extensive sanitisation.
There is a message here the question being, Is Translink and the Government listening?  There is no doubt that the opposition is taking considerable interest as failures by Translink management in matters such as this survey bolster their opportunity for election.   

well apparently newman has asked the local candidates what would be their election wishlist (although acknowledges it would be very surprising to win ipswich or bundamba seats). He also acknowledged transport was an issue that needs addressing but as yet no actual policy or action.

[mufreight]

Again another strike out for Translink, the survey results were promised by the end of 2010 so they are again running late, this time by better than five months which reinforces the perception that the survey results were unfavourable to Translink and required extensive sanitisation.
There is a message here the question being, Is Translink and the Government listening?  There is no doubt that the opposition is taking considerable interest as failures by Translink management in matters such as this survey bolster their opportunity for election.  

well apparently newman has asked the local candidates what would be their election wishlist (although acknowledges it would be very surprising to win ipswich or bundamba seats). He also acknowledged transport was an issue that needs addressing but as yet no actual policy or action.

It would under normal circumstances be difficult for the LNP to win Ipswich, Ipswich West or Bundamba but these are not normal times and Labor by its actions or in too many cases lack of action has already lost these seats by alienating the local voters.  At least one of the candidates for these seats is an ex railway employee and highly focused on local issues and transport, with a particular focus on public transport so the wish list will make interesting reading.
That Translink troubled to inform RBoT that the results of the survey are NOW being colated and will be avaliable IN A MONTH OR SO tells that Translink is becoming more sensitive to posts on this forum and that there are a number of nervious nellies in ggovernment who also follow what is posted here

[justanotheruser]

Again another strike out for Translink, the survey results were promised by the end of 2010 so they are again running late, this time by better than five months which reinforces the perception that the survey results were unfavourable to Translink and required extensive sanitisation.
There is a message here the question being, Is Translink and the Government listening?  There is no doubt that the opposition is taking considerable interest as failures by Translink management in matters such as this survey bolster their opportunity for election.  

well apparently newman has asked the local candidates what would be their election wishlist (although acknowledges it would be very surprising to win ipswich or bundamba seats). He also acknowledged transport was an issue that needs addressing but as yet no actual policy or action.

It would under normal circumstances be difficult for the LNP to win Ipswich, Ipswich West or Bundamba but these are not normal times and Labor by its actions or in too many cases lack of action has already lost these seats by alienating the local voters.  At least one of the candidates for these seats is an ex railway employee and highly focused on local issues and transport, with a particular focus on public transport so the wish list will make interesting reading.
That Translink troubled to inform RBoT that the results of the survey are NOW being colated and will be avaliable IN A MONTH OR SO tells that Translink is becoming more sensitive to posts on this forum and that there are a number of nervious nellies in ggovernment who also follow what is posted here

We've been over this before.  I'm not aware of any meeting or protest about the introduction of flexilink that had anywhere near enough people to make the loss of those seats likely. Never impossible of course  but before the recent NSW election for those seats to change hands it would have required some of the biggest swings in Australian electoral history.  I personally am yet to be convinced by the anti-PT Newman that he would take it seriously. Of course people keep voting for our mayor despite basically no follow through that I've seen on his grand ideas. Paul is an ideas man but doesn't have any follow through so unless others do the following through nothing will. Maybe I'm just bias against Paul because his car went close to running over my son & me.

[Zoiks]

What about Translink's annual + quarterly reports?
Missing:
2010-2011
First quarter 2011

[somebody]

What about Translink's annual + quarterly reports?
Missing:
2010-2011
First quarter 2011

It's too early to lambast them for the Mar quarter: They've only ever put it out in the middle of the following quarter.

2010/11 year isn't even over yet, so I don't know what that is about.

What is missing is the passenger load surveys for 2010 and 2011.  I suspect that they aren't coming, and someone will need to make an RTI request.

[Zoiks]

Hmm I thought they may be a little quicker on the quarterly.
And Im just a git, thought it was calendar year rather then financial 

[mufreight]

Again another strike out for Translink, the survey results were promised by the end of 2010 so they are again running late, this time by better than five months which reinforces the perception that the survey results were unfavourable to Translink and required extensive sanitisation.
There is a message here the question being, Is Translink and the Government listening?  There is no doubt that the opposition is taking considerable interest as failures by Translink management in matters such as this survey bolster their opportunity for election.  

well apparently newman has asked the local candidates what would be their election wishlist (although acknowledges it would be very surprising to win ipswich or bundamba seats). He also acknowledged transport was an issue that needs addressing but as yet no actual policy or action.

It would under normal circumstances be difficult for the LNP to win Ipswich, Ipswich West or Bundamba but these are not normal times and Labor by its actions or in too many cases lack of action has already lost these seats by alienating the local voters.  At least one of the candidates for these seats is an ex railway employee and highly focused on local issues and transport, with a particular focus on public transport so the wish list will make interesting reading.
That Translink troubled to inform RBoT that the results of the survey are NOW being colated and will be avaliable IN A MONTH OR SO tells that Translink is becoming more sensitive to posts on this forum and that there are a number of nervious nellies in ggovernment who also follow what is posted here

We've been over this before.  I'm not aware of any meeting or protest about the introduction of flexilink that had anywhere near enough people to make the loss of those seats likely. Never impossible of course  but before the recent NSW election for those seats to change hands it would have required some of the biggest swings in Australian electoral history.  I personally am yet to be convinced by the anti-PT Newman that he would take it seriously. Of course people keep voting for our mayor despite basically no follow through that I've seen on his grand ideas. Paul is an ideas man but doesn't have any follow through so unless others do the following through nothing will. Maybe I'm just bias against Paul because his car went close to running over my son & me.

Due to the problems of getting to the meetings due to the loss of their public transport only four residents from one retirement village with some 450 residents were able to attend, had they allatempted to attend using the failed Flexilink every taxi in the western region would not have been able to meet the demand yet these people all vote and are adamant that they will no longer be supporting Labor. 
The numbers that did attend were sufficent to convey the message.

[mufreight]

Still no response from Translink to questions about the survey other than the previous "we are still colating the data".  Need one ay more.