On time train performance - May 2014

[ozbob]

The AM peak period includes services commencing after 6.00am and arriving at Central before 9.00am.

The PM peak includes services that depart Central after 3.30pm and arrive at their terminating destination before 6.30pm.

From http://www.queenslandrail.com.au/RailServices/City/Pages/On-TimeRunning.aspx

The on-time running of City network services is a priority for Queensland Rail. We make every effort to ensure our services adhere to the published timetable.

Our on-time running performance targets are the most stringent in Australia. We aim to have more than 94.53% of our peak period services arrive. All services, including peak and off-peak, are measured on time when they arrive within three minutes and 59 seconds of their scheduled time (5 minutes and 59 seconds on interurban services; ie Gold Coast, Rosewood and Nambour).

Sometimes incidents beyond Queensland Rail's control may delay our services (force majeure). Such incidents may include onboard medical emergencies, security incidents, vehicles striking level crossing boom gates or severe weather activity. Because these incidents are out of Queensland Rail's control, they are not included in the contractual results. However Queensland Rail recognises delays, regardless of their cause, affect customers, and this is reflected in the customer impact figures.

Data presented is for the morning and afternoon peak periods over the past five days.

Combined Peaks
Customer Impact, Contractual

1 May   99.31%   99.65%
2 May   66.67%   66.67%

5 May   99.65%   99.65%
6 May   97.92%   98.26%
7 May   98.96%   99.65%
8 May   98.96%   98.96%
9 May   98.61%   98.96%

12 May  93.75%  96.88%
13 May  95.49%  95.49%
14 May  70.83%  95.83%
15 May  100%    100%
16 May  98.26%  98.26%

19 May  99.65%  99.65%
20 May  99.31%  99.65%
21 May  99.31%  99.31%
22 May  95.49%  99.31%
23 May  98.26%  98.61%

26 May  97.57%  98.61%
27 May  96.81%  99.65%
28 May  98.61%  99.31%
29 May  94.10%  94.79%
30 May  94.10%  94.79%


All lines May 2014 --> here! PDF